Jump to content

lcwritten

Member
  • Posts

    22
  • Joined

  • Last visited

Everything posted by lcwritten

  1. Consider yourself lucky, I guess. For me they have always been useless, annoying and highly unprofessional.
  2. Exactly. Or, at the very least, make a legitimate attempt to resolve the issue. I don’t need anyone to link me to their rules of engagement. I can read. Sometimes the issues are more involved and don’t fit neatly into the parameters of their sacred regulations. For the money they skim they should be willing to actually help out when it is requested.
  3. It’s truly not even the point that something happened. It’s more that if and when something happens, I have never received any support from Fiverr. Again and again. I just don’t understand this mode of behavior. Why aggravate your sellers? Why not offer professional and personalized assistance? Perhaps they are not schooled in this type of responsiveness. They sure know how to take our money, though.
  4. Well, I always initiate my request for help with a calm and thorough explanation of the issue. To this I’ve always been met with a boilerplate reply that seemingly ignores any personal questions and makes no attempt to resolve the problem at all. Their stock reply seems to be, “that’s how our system works. There’s nothing we can do about it.” I then try to curtail my frustration. However, they do not make it easy.
  5. Why, why, why is it so hard to actually get ANY customer support from the Fiverr CS Team? In the many years I have been a seller on Fiverr, if ever an issue comes up, I would reach out in hopes of receiving a shred of assistance. NEVER HAPPENS. All they ever do is send a robotic reply about their so-called system’s rules or some other nonsense that is ALWAYS slanted toward the buyers. Why bother having a Customer Support team if they offer nothing but stock replies and no personal service whatsoever. Maybe it’s just me, but, they honestly suck.
×
×
  • Create New...