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estherrandell

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Posts posted by estherrandell

  1. This is cool. I’ve gone 1-star on a buyer twice. The first was completely deserved. The buyer asked rudely that I review an order which was automatically closed. That wasn’t a problem and since he had mentioned that he made changes to my final delivery, I politely asked him to send in his copy. He then sent it in as a PDF file so very politely I mentioned that he had sent me the wrong file as I expected it in editable Word Format which was what I submitted. The next thing I saw was very disturbing, he said so many unpleasant things and before I knew it he left a review in anger.

    The second 1-star review was also disappointing but could have been avoided if I had agreed to cancel. The buyer was quite satisfied with the job and asked me to make some quick reviews because I used “certain words” he wouldn’t normally use. I asked for instances but he couldn’t provide any. On my second delivery, he sent in a dispute citing that the entire project was a waste. I was pissed, to say the least.

    In my opinion, buyer experience is relative. In any case, I’d suggest you leave honest reviews about your overall experience rather than giving every buyer a 5-star rating for hiring your services.

    • Like 12
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  2. This is a delicate situation.

    The client messaged me asking for the source files.

    When I quoted them on what it costs to get them, and why I need to charge extra, all they did was send me a link to Fiverr’s ToS, with a message that encouraged me to read the specific “work-under-hire” paragraph. So this tells me two things:

    -they don’t want to keep paying me as they feel there’s no value added

    -they have either done that before or have iron clad contracts for all freelancer hires

    They definitely know what work-for-hire means.

    So yeah, buyers will always try to get what they want, and will interpret ToS as they see fit.

    I’m waiting to hear from their legal team, which is going to be a completely different interpretation I am sure.

    Okay, this is very interesting. I think the real question is who owns the completed job. Fiverr, the buyer or the seller.

    • Like 7
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