please read this article related to W-9 form , this will help you https://help.fiverr.com/hc/en-us/articles/360011135837-W-9-collection, also I checked your profile and it is active with no gigs.
Only Fiverr Support can assist you with your account-related issues. Many sellers have faced this issue, and I hope it's just an error that they will fix.
You can consider contacting Fiverr's customer support team to explain the situation and request their assistance in addressing the negative review, although there is no guarantee of its removal.
Indeed, it would be beneficial to at least send sellers an mail about the fiverr app update that it require update to see new level with complete stats
If anyone has incorrect statistics displayed on the Fiverr app, Please UPDATE your app. Your new level, along with complete statistics, will then be shown on the app.