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Posts posted by limetones

  1. Hi welcome. A quick way is to check their profile. If you see positive ratings from other seller, the buyer is good. Also be careful if they asks you to contact outside of fiverr, don't do it. Good luck! 

    • Like 4
  2. Hi,

    I hope everyone is safe. I received an order on April 30, the buyer directly placed the order and we didn’t have any conversation in inbox. When i checked the requirements, i found a few problems and i needed to discuss it. When i tried to reply, the page kept reloading and i couldn’t send the reply, then i waited a few hours, tried again with different browser, incognito mode etc but no results.

    I opened a request on customer support and was waiting for their reply, i had to deliver the project within 3 days so i fixed those problems and started working on the project. I received a reply from CS after about 2 days and i gave them some screen shot and they opened a “technical ticket” for Fiverr Tech support and then i waited again. I completed my work within time but when i tried the deliver the project, the order page kept reloading. The delivery time went over and the order marked as late. Then i asked again if there’s any way i can contact the buyer in inbox as.

    Fvr757×541 50.6 KB

    And i think the support agent missed the whole point! or i failed to make them understand. Tough later the buyer contacted me and i made him understand the problem. On the next day i tried delivering the project again and it was delivered! I let the CS know that i could deliver the project and they replied as below.

    Fvr2862×444 33.2 KB

    Then the buyer ask for a revision and the order was completed, i let them know that my analytics went down, please fix this and i kept waiting.

    All of a sudden on the 11th day of my request, i got this

    Fvr3792×417 29.2 KB

    and i am waiting again!

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