© Fiverr International Ltd. 2021
in New User Introductions!
Posted October 2
Hi, welcome to the community!
Hi welcome. A quick way is to check their profile. If you see positive ratings from other seller, the buyer is good. Also be careful if they asks you to contact outside of fiverr, don't do it. Good luck!
Welcome to the community.
Welcome to fiverr forum.
in Improve My Gig
Posted June 8
Hi, welcome to fiverr forum and good luck!
Hi Surbhi! Welcome to fiverr community.
Hello and welcome to fiverr family.
Posted June 7
Hi, @lucacala welcome to the community!
Hi, welcome to fiverr forum.
Hi @shanj ! welcome to fiverr forum.
Hi, Anisa Djim welcome to fiverr forum.
Thank you for the information.
Posted May 28
Hello @jkrpiyal welcome! and good luck!
Hi, welcome to the community!
Hi @shanajakterjami welcome to the community! Good luck!
Hi @salliebest ! welcome to our community!
Hi @edifonfrank, welcome to the community!
Posted May 26
Hi ! welcome to the community @yleniama
in Tips for Sellers
Thanks a lot for sharing.
in Your Fiverr Experience
Posted May 13, 2020
Agree ! They need to take into consideration what the seller might be going through.
Yeah, it has already been 13 days! Can you believe this? and it’s affecting my sales. Not getting queries no orders.
Posted May 11, 2020
I hope so. My main concern is that they just don’t care! I reported a bug, it affected my analytics which is obviously not my fault, i was waiting for them and they marked it as “Solved”! on 11th day!
They asked me to clean my browser cache and cookies, i sent them a few screenshots and then they assigned the ticket to another CS staff and she’s checking with relevant team. I corrected my issue, my “delivered on time” analytics went down thought not response rate. Waiting again.
I hope everyone is safe. I received an order on April 30, the buyer directly placed the order and we didn’t have any conversation in inbox. When i checked the requirements, i found a few problems and i needed to discuss it. When i tried to reply, the page kept reloading and i couldn’t send the reply, then i waited a few hours, tried again with different browser, incognito mode etc but no results.
I opened a request on customer support and was waiting for their reply, i had to deliver the project within 3 days so i fixed those problems and started working on the project. I received a reply from CS after about 2 days and i gave them some screen shot and they opened a “technical ticket” for Fiverr Tech support and then i waited again. I completed my work within time but when i tried the deliver the project, the order page kept reloading. The delivery time went over and the order marked as late. Then i asked again if there’s any way i can contact the buyer in inbox as.
And i think the support agent missed the whole point! or i failed to make them understand. Tough later the buyer contacted me and i made him understand the problem. On the next day i tried delivering the project again and it was delivered! I let the CS know that i could deliver the project and they replied as below.
Then the buyer ask for a revision and the order was completed, i let them know that my analytics went down, please fix this and i kept waiting.
All of a sudden on the 11th day of my request, i got this
and i am waiting again!
Posted February 27, 2020
Great job done by CS team. Appreciated.
Posted February 21, 2020
Thank you so much @limetones. how are you?
I am fine @rafiqulbappy thank you. How are you?
More From Fiverr