visualstudios
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Posts posted by visualstudios
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I'll keep paying it, regardless of increases. Unfortunately, RTO is mandatory to work here under the new rules, and it's locked behind the paywall. RTO should be the way the platform works by default, but it is what it is. Better than not having it at all.
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17 minutes ago, agustinspilo928 said:
How do you recommend following a job that is going to have a lot of feedback? I mean, I am going to show the buyer the product in several instances of its progress... through the same fiverr chat? Thanks for the quick response!
I probably am not the right person to advise on that, as that's not my workflow, I only deliver final work, never anything during the process. Maybe look into milestone orders.
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Delivery time only applies to the first delivery. After you deliver, the clock doesn't matter for revisions.
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7 minutes ago, smashradio said:
Yeah but I'm not about to go make bad PR against Fiverr. I draw the limit at snarky forum posts.
Oh, I'm not going to do anything. But somebody might, if they want to. Just sayin'.
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7 minutes ago, smashradio said:
We should get everyone together and send a joint letter to Fiverr (leadership level), signed by as many sellers as possible.
They won't care about that in the least.
You know what they would care about? Public pressure. Imagine if someone with a lot of reach (say, a youtuber with 10M+ subscribers) did a video exposing this kind of behaviour. They would start listening real fast.
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I had a client ask me to cancel an order, with no reason, before I delivered anything. They said if I had started already, then I could continue, but otherwise they would rather cancel.
I hadn't started, and thought it would be best to cancel, as a client that says that will probably not leave good feedback. But the cancelation was clearly not my fault in any way.
I specifically asked support if it would affect SS. They said they could manually remove the impact, and confirmed they had done so.
They straight up lied to me. This must be illegal.
When confronted about the message bellow, after I saw that I was affected, they backtracked, and went with the "ah, we don't know how long it will take to get cleared".
It's a month later, and cancelations still show as strong negative impact on the gig - and this is the only cancelation that gig ever had.
There's no ifs or buts - Fiverr support are liars, and someone must face consequences.
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13 minutes ago, yassine_no said:
Not everyone has your ability/fluency, I would advise you to become more understanding and gentle, a lot of people here are originated from modest/poor families, speaking more than a language is a privilege. Using AI can help these people address better their message
Then they shouldn't pretend they have it. Let me rephrase that last sentence for you:
"Using AI can help those people feign fluency and trick people into thinking they understand their needs, when in fact they understand nothing".
One thing is using extensions like grammarly to correct grammar and fix mistakes. Ok, you don't need to have perfect grammar and orthography to understand clients (as long as you do not work in a writing related field). But using AI to compose the entire thing? Nah, no excuse.
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12 hours ago, emmaki said:
Why do you use ChatGPT to write everything you post?
"It spurs learning tool."
I highly doubt chatgpt wrote that, as it's grammatically incorrect.
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1 minute ago, Kesha said:
Another thing you can consider is turning on your "consult with a specialist" feature. This will allow buyers to book a one-time, paid consultation call with you before committing to purchasing your service.
Do not do this until Fiverr changes the way the feature works. This doesn't work with request to order, and buyers can leave you a review for the consultation itself, which means you're under a lot of pressure to just tell them what they want to hear. If they for some reason don't want to go forward with an order after the call (you're not the right fit, for example), they'll feel like they've wasted their money and the likelihood of you getting a bad review is very high.
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It will take a while to explain the entire situation, but the gist is as follows:
Client asks to cancel order before any delivery is made, no justification.
I contact cs, say I don't want to be affected.
After a lot of back and forth (the first agent was a bot, as always with CS), they confirm both my cancelation rate and success score will not be affected in any way, and that CS can manually fix both.
I cancel. Cancelation rate is fixed, 100%.
Success Score of the gig in question starts showing "Cancelations" as strong negative impact, when it didn't before.
I contact CS asking wtf.
CS now says "the system just needs a little more time to update and shows this accurately, blablabla, success score is stable, won't affect you much, etc."
It's now about 7 days after the cancelation. Still showing as strong negative impact. It's the only cancelation we ever had on that gig.
Either they were lying before, or they lied now. Either they can fix it manually, which means it should go away, or they can't, they lied about it, and they are waiting for it to go away on its own.-
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6 minutes ago, priyank_mod said:
We just choose our own battles and focus on the controllables
Exactly - and here we can control very little.
Case in point, I have just been lied to my face by CS, just like that. I have proof of it. Once the dust settles, I'll make a very interesting thread on the topic.
This platform keeps doing the inadmissible, because they don't face any consequence.
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@priyank_mod You're in the exact wrong place, then. I've never seen as much toxicity as I see here.
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10 minutes ago, newsmike said:
Why not learn why this is not only necessary,
I could argue against that all day long. I do not agree with the commission on tips, at all.
But pretending it is a surprise is a very different matter.
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17 hours ago, emmaki said:
At this point it might be safer (and quicker) to answer the question "what is working at Fiverr right now?"
EDIT: Feeling cute, did a screenshot
I'm very critical of many things, but I don't understand the point of talking about the stock price, much less of that screenshot. That's pretty much flat, nothing to see there. It does look bad if you look at the 90% drop since the ATH in the pandemic, but that was obviously overvalued at the time. It has been pretty much fluctuating between $20-$30 per share ever since, which is nothing special (good or bad) for a company of its size - tiny market cap = volatility.
But hey, people who keep talking about the stock price like it's the end of the world, if you believe that just short it. Free money.
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47 minutes ago, kevinjohnson460 said:
How could I not now that fiverr steals 20 % of your tips ?
Easy, by not reading the terms of service of websites you sign up to. That's says more about you than about the website.
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Here
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Disagree.
The new review system is far worse, for example.
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9 hours ago, nickj2013 said:
In order for morale to improve, Fiverr needs to go back to fostering an environment where sellers and customers aren't bullish on doing business with each other.
I don't think that means what you think it means.
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16 minutes ago, newsmike said:
New algo is a month old, and we were documenting the "sanitizing of reviews" many years ago.
Oh, what I'm referring to is much older than the "new algo". It has always been a problem with platforms like Fiverr. The buyer has always had way too much power - no enforcement of rules by the platform (requirements, number of revisions, cancelation reasons), no upfront payments, the double blind review system, no removal of false and misleading reviews, etc., etc.
It would take me a day to list all the ways this platform is toxic, when compared to direct dealing with clients.
Every serious, established freelancer with a client portfolio I talk to says the same - "fiverr? I would never". That's for a reason.
As for dishonesty, of course there are dishonest sellers, that's a given. And, sooner or later, it catches up with them. However, there are also a lot of dishonest buyers - and, to be frank, it's incredibly easy to get away with that. Knowing what I know about this platform, if I wanted to I could get a ton of work for free, or I could nuke people, easy.
There is one, and only one solution for a fair freelance marketplace - to have a team of impartial, qualified, serious conflict resolution team to judge and decide disputes. Sometimes the buyer is right, and wants a refund. Sometimes the seller is right, and wants to get paid even if the client is unhappy and doesn't want to pay. Mediation is a MUST.
Fiverr doesn't have this.
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1 hour ago, smashradio said:
Sellers have beensanitizing their reviews for a long time,avoiding anyone they thought might be a hassle to work with.
That's what you get when the platform punishes you heavily for minor things and demands perfection at every turn, while not protecting you from abuse.
I've turned down people left and right that I would gladly take as clients outside the platform. I've turned down people that were paying quite well, for very simple things.
2 reasons, really:
1) Outside the platform they pay upfront, if then they decide to try and take advantage with BS claims, tough luck, I still got paid
2) Outside the platform they can't nuke my business with "feedback".
Any buyer you accept inside Fiverr is a risk. The bigger your account is, and the more you're making, the more you have to lose, so the more that risk needs to be managed, and the more that risk must pay.
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24 minutes ago, emmaki said:
That's the gift of RTO talking
Well, that's just mandatory at this point, given the way the platform works. Hell, it should have always been like this. It makes zero sense to have automatic orders on a bespoke service. I'm not a factory producing the same widget every time.
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That's not applicable to what I'm saying. This is not made to artificially enhance seller ratings. This is made so I always deliver a complete delivery through the delivery box.
I can't and won't deliver things outside that, because then I get no protection. The client can keep the draft, or the portion of the work, whatever it may be, and cancel, for example.
As for them replying in a timely manner... I only start an order once I have all the information to the point where I need zero replies from the client to get the delivery done. If I need any further info from the client... I'm not ready to start the order.
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i have got massage from Fiverr Support@id865688448 that my account cannot able to receive new order.
in Questions
Posted
It's a scam. No need to waste CS's time. Report, and never follow any instructions like this - Fiverr will never contact you in your inbox.