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kholland65

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  1. I don't mind the idea of a repeat business score, but I think the entire way it's calculated is flawed. The 90 day window makes no sense because it rewards people for having their repeat clients condensed into a short period of time. It should be a lifetime score, not a rolling 90 days. There should not be a time element involved because it's irrelevant. It just doesn't make sense to me that a repeat client is basically meaningless statistically if they purchased from me more than 90 days ago. I could do 50% repeat business over the entire year, but if they are all spread out evenly, I won't have a high repeat business score. Another person can have a 25% repeat business, but have them all happen in 90 days, which means they would actually score higher than me. So again, I think this is something that ends being misleading to buyers because of how it's been implemented. A repeat business score doesn't mean you get a lot of repeat business on a consistent basis, it just means you have a couple of big months where a repeat buyer potentially had a large order. I'm in the music area (mixing and mastering), so for example, someone could easily get a high score here if a few repeat clients just happen to turn up at once looking for full albums to be mixed. That seller could otherwise have very little repeat business but still score high when something like this happens. It's just frustrating to me because I get steady repeat business and sit near 50% repeat business at any given time, yet I consistently have a score of 93 or 94 and cannot break 95. My earnings are fairly consistent and so it seems to be that unless I get a huge order and condense these repeat earnings into a short period of time, I'm not going to be able to raise this score.
  2. For music, I think the easiest way is to cut off part of the song. In the rare instances where I do a free sample, I just cut off the song near the end so that it's not really usable, but they can still get a good feel for the song.
  3. I've been on fiverr for almost 4 years now, working my up to top rated seller at the beginning of 2021. Throughout that time, my income steadily increased and really exploded after getting top rated seller. However, recently I noticed my sales went way down, from almost daily orders, to no messages in weeks, and it happened almost over night. One reason for this is probably a few cancellations that I had to give because of no fault of my own (it happens), but I've also recently noticed a huge influx in other top rated sellers in my category. The number of TRS sellers almost doubled in the last few months. Some are upgrades from level 2, but others are just people from other categories that have decided to offer a gig in my category (not really a fan of how that works, but that's a discussion for another day). Anyway, I'm just curious if anyone else has had any similar experience or thoughts regarding this.
  4. I have a buyer who placed an order without contacting me and now may not be able to deliver the proper files for me to begin work. They have no uploaded the requirements yet so the order shows as "incomplete" and the order timer has not started. If I cancel the order when it was in the "incomplete" status, will it effect my cancellation rate still?
  5. Not sure if anyone else is experiencing odd behavior with the app but it's currently not working for me. It still shows me notifications but the app won't open. The one time it did open it tried to tell me I had like 40 notifications which I don't. I think something is going on with the back end of the app right now.
  6. I waited about a year to get promoted after meeting the various thresholds. The reality is just about anyone can meet all the criteria over a longer period of time. From what I would assume, you still have to be doing a very high level of work. Meaning, really high ratings and raving reviews, lots of consistent earnings, lots of repeat customers, overall professional communication, timely and high volume of deliveries per week (relative to others in your industry), professional level experience and credentials, etc. Basically you have to show that you truly are a professional who is capable of handling what comes with being a TRS. I can tell you that once I got TRS my number of orders each month doubled. If I wasn’t a truly skilled and efficient seller, I would not have been able to handle the workload.
  7. Recently I became a top rated seller here on fiverr after having been on the platform for about 3yrs. In many ways fiverr has changed my life. I now make a majority of my income from my freelance work which has given me more freedom to continuing growing my business. However, looking back, it’s amazing to see the difference between my experience an attitude from when I started until now, and to see how far I’ve come. I just felt like sharing my experience with others who might be starting out, had similar thoughts as me, and feel like being a TRS is impossible. As much as 4-5yrs ago, I remember seeing adds for fiverr on facebook. I would tell myself that $5 for anything was a scam and a waste of time. I thought there was no way anyone could ever earn any money if they could only charge $5 for a service (obviously I eventually learned you could charge more than that lol). About a year or two after first hearing about fiverr, I decided to make a profile one day just because it might not hurt to make a few extra bucks each month. The first 6mo were rough. I was just happy to get an order, and I was doing work for what was basically poverty level rates. I would read articles about top rated sellers and tell me self that those stories were anomalies and it was impossible to do what they were doing. Despite this, I knew I just had to grind it out and that level 1 status would not be too hard to achieve. At this point as a new seller, I was lucky to make $50/mo, on occasion I would get a big project that was $100 or something, but most orders were $10-20 at best. After 6mo I made it to level one and things start to pick up slightly. Now I was doing a few hundred dollars a month. Given this, I knew level 2 would not be much father away. A few months after level 1 I made it to level 2. That’s when things really started to gain traction. I’d now been on the platform for almost a year and I was averaging about $500-1000/mo. So it was a nice side income. Over the course of the next two years I just continued to grind it out, slowly climbing my way towards 20k earnings. Sometimes I had a great month and would do $1500, other times I would have a bad month and do only $300-500. After about 2 years at level two, I eventually met the requirements for TRS. Still it took another year at level 2 to get promoted. After 3yrs on the platform, I went form making $10 in my first month, to now making $4000/mo. It’s just crazy to me to think that 4yrs ago, I was balking at the idea of achieving TRS, quitting your day job for fiverr, or even using the platform in the first place. Now, I make a solid living just from fiverr. So it is very possible to do. I do want to say this though, everyone’s experience of course will vary and this might also be dependent on the field you are in. I also want to say that while there is no substitute for time and grinding things out, even those things won’t help you if you simply are not a high level professional seller. You have to do great work, you have to be professional, you have to communicate well, and you have to have a solid profile and background. You still have to compete for business just like everyone else in any other business or market place. Think of fiverr like a giant shopping mall. Setting up a store there is no guarantee that you will be successful. You still need to offer a good product and service and compete with other stores in the mall so ultimately people want to enter your store and purchase your goods. So for those starting out, I won’t lie to you, it’s a grind. I spent many years, many times earning very little money, working for bad clients and doing what was basically two jobs. However, I knew the prize at the end was worth it, if I could just stick it out and be patient.
  8. I have had a few orders get cancelled long after the order was complete, usually due to a charge back on their bank account or they disputed the bank charge. I almost every case, fiverr has reimbursed me after doing an investigation into it. I’m a little confused by your post, but it sounds like your order was cancelled because it violated the terms of service, which is another story and I can understand why fiverr might have done it then.
  9. I’ve updated my selection since I’ve recently gotten TRS which drastically changed my earnings. I know do about $4000/month.
  10. I would argue the vetting process is not very strict. I know some of the pro’s in my category and they are most definitely not pros. They are complete amateurs with no experience right out of school. It seems that merely having a degree or some sort of job in the industry is enough for them to consider you a pro, regardless of your skill or actual accomplishments within that field which prove the quality of your work is top notch. Maybe it’s a cultural thing, but in the USA a degree means almost nothing because everyone has one, like a high school diploma.
  11. I don’t mind the idea of fiverr pro, and I can understand the reasoning behind it. I also cannot speak for other industries/services beyond my own (music mixing and mastering). However, it seems to me that the threshold for being a pro is extremely low. I personally know one of the “pro’s” who I know most definitely is not a pro and is not very good. Similarly, I have come across quite a few “pro” profiles who really have no experience or credentials other than a bachelors degree. I’m not sure exactly what the criteria is for this, but it seems that all you need is a degree in a related field to be considered a pro, which in my industry means nothing and tons of people have (myself included, I have 2 in my field and 3 total). In the past I never applied for pro mostly because I thought those guys priced themselves out of the fiverr market. However, lately it seems that fiverr “pro” is becoming very diluted. There are just a ton of them and most are no different than any of the other non-pro sellers in terms of their background. I feel like fiverr needs to re-valuate and tighten the restrictions on who gets pro status because otherwise you’re just going to have a site where half the sellers are “pros” which defeats the purpose.
  12. Your’re a freelancer, you don’t get benefits. If you want benefits you need to go work for a company not freelance.
  13. This is true, both things go hand in hand. In my case, fiverr essentially takes care of the marketing. I’ve never gone out of my way to promote my gig and I still achieved TRS in a few years and now have consistent work.
  14. Thank you. This is helpful for me I think these points are accurate but the one thing I will add that in my opinion is one of he most important yet overlooked factors. You need to actually be good at the service you provide. Most freelancers are just not that good at what they do and no amount of marketing, fancy verbiage, promotional ads, pricing, communication, forum posts, etc. is going to fix that fact. You first need to actually be good at what you do, then you can actually start to compete on other fronts. As a TRS I can tell you this, the vast majority of my clients say to me that the reason they chose me was because my portfolio of work was some of the best they had heard on fiverr. Yes my profile is professional with great pictures and all that good stuff, but none of that would matter if my work was awful. At least in my industry (music), the quality of your work is very important because it’s the main metric people use to compared you to others. If you do great work, people largely don’t care about anything else.
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