You are unfortunately right. I am just angry at the direction this site is taking, I feel they are not valuing hard work because of some "corporate productivity" ethic BS or whatever that is. Another thing that absolutely enrages me is that on Fiverr there's no right to adversarial procedure, or fair hearing, whatever you call it.
I had a buyer complaining about me not doing my job just because he wanted to rip me off (told me I didn't correct the book enough, I found out that he already PUBLISHED the book, my version with all the corrections). CS granted him a full reimburse and cancelled the order without asking my side of the story, without reviewing our chats where he was literally threathening me (I had to call my lawyer and take legal action privately), and of course they took the money from my account.
Now, this happened in May and CS has since reimbursed me too once I gave them all the proof that he was scamming me (but he hasn't been banned from the platform and he still got his money back, so, he stole!).
This is just a dumb and generic example of how CS and Fiverr in general takes the buyer part, even on very cheap projects. I really don't understand this treatment disparity. I am angry at this more than everything.