Jump to content

helenabester

Member
  • Posts

    185
  • Joined

  • Last visited

Posts posted by helenabester

  1. "Seeking: writer to write 50,000 words of lore in 30 days for a vampire worldbuilding project. Will need to write places, groups and the like for this world. Budget is $66/£50, cannot go over that. Word count is 50,000, not going any lower Please read the attached doc and add the code word so I know you read the file."

    The above buyers request has been cycling for months now on the Buyers Request section.   The Buyer posts 3-4 times per day.   The attached doc is very strongly worded - THIS IS THE PRICE, THIS IS THE WORD COUNT.   

    It is real irritating!   It feels like a scam to me - why would anyone post the same request over and over and over?   Can this be investigated and where can we report suspicious buyers requests?   I think it will make the community much better if it was possible to do so. 

  2. Please, Buyers:  Don't tell us it is a 'long term project' before you know us.   

    It does not make sense in the real world:  you won't hire someone for a huge project before you know the person, his/her way of working or before knowing if your personalities are in sync.  

    Dangling the bait of a long term project before a new seller is unprofessional and unethical, in my opinion.   Even if you really do have a big project, check out the seller first with a small job.   

    • Like 14
    • Confused 3
    • Up 4
  3. Wow, I wish I had more buyers like you! You seem like a sympathetic and caring person.

    I am a seller here on Fiverr and have been here for almost 4 years. In those four years, a lot has happened in my personal life. My daughter has been diagnosed with epilepsy and has been hospitalized twice, a dear friend died from Covid, and I had a knee operation. I also had the usual small ailments that everyone faces: the flu, headaches…

    My point? Life happens. BUT - it should not mix with business. As a seller, you are here to provide excellent service and only that. Your buyers should, as a rule, not know about your personal life.

    If you cannot deliver due to a personal reason, it is ok to ask for an extension - but only once.

    I think you’ve done more than enough in this case. Your seller is not professional anymore. It is within your right to cancel the order and get someone who can do the work.

    • Like 5
  4. So what i do to save my profile rating being my first priority.

    Do i need to deliver the same file again by writing that it does not cover under the scope of revision or i should contact CS to resolve my issues either by cancelling the order without effecting my gig ranking in any way.

    I would suggest you first contact the buyer again, stating this:

    Hi, my revisions cover anything under my delivered order. Unfortunately, you are requesting a whole new project. I’d be happy to help, but can I please update the order with $20? (add your amount)

    If the buyer says yes, you go to the resolution center at the top of your order page, and it will lead you through the steps of extending and updating the order.

    If he says no, you say nothing to him but state your case to customer support. The case is clear-cut, so they should side with you.

    Leave me a message if I can help you more. The buyer should not exploit you like this!

    • Like 4
  5. I have bought gigs from sellers on the platform and as @frank_d said, the buyer is not notified of your review.

    I use my reviews more for the prospective buyers to read—kind of like a mini ad. I will say, “Thank you, Tommy for your kind review of my book proofreading services. I look forward to working with you in the near future.”

    If it was a blog post I use the words blog post and so on.

    I can’t for the life of me remember exactly where(?) - but I’ve read somewhere that using keywords anywhere on your site is always a good thing.

    I use my reviews more for the prospective buyers to read—kind of like a mini ad. I will say, “Thank you, Tommy for your kind review of my book proofreading services. I look forward to working with you in the near future.”

    If it was a blog post, I use the words blog post and so on.

    Perhaps this is what you meant, @vickiespencer?

    I also agree with you about the mini-ad.

    Often a buyer’s review is vague, although it might be positive. Your reply can highlight what you did and in what way.

    It is all about a positive buyer experience, but if it also can help you rank, why not do it?

    What do you think, @frank_d? Am I totally wrong? Fiverr 3.0

    • Like 2
  6. True Grit

    One of the only Westerns I actually watched (the one with John Wayne, not the remake), and I really enjoyed it. So, I am sure looking forward to watching the rest of your recommendations if they are just as good! Thank you! 🙂

    EDIT: Okay, today has been full of strange messages:

    I have delivered a proofreading to a buyer who complained when it hadn’t been delivered after 14 hours. The delivery time stated was 3 days. Now, he is blaming me for his Shopify store not getting any new sales in the two hours since I sent him the file. I have never had such a crazy buyer. He is also claiming to be a self-made millionaire.

    I have also had a buyer ask me to translate 700,000 words for him. I quoted him $40,000. I haven’t heard back.

    I have also had a buyer ask me to translate 700,000 words for him. I quoted him $40,000. I haven’t heard back.

    :rofl: I love this! We need more people like you.

    • Like 5
  7. Update: Customer support again replied with the same “either communicate with the buyer, or cancel the order”. Nice.

    The buyer just texted and said “Hi, I am having trouble viewing the game” - just another trick he is trying to pull. He was sent items before as well and he was able to view them just fine.

    Anyway, I replied with:

    "Items I have delivered and how they can be viewed:

    1. Android APK - can be viewed in any Android phone, or Android Emulator on PC or MAC. I currently have the apk running in my phone just fine
    2. iOS build - upload to your iOS account and view in any iPhone, iPad you wish
    3. Source code - load it in Unity and view/edit anything you wish."

    PS. I will keep sharing updates here just to highlight how easy it is for buyers to scam us, and how easily fiverr lets that happen. I know this is heading towards a cancellation. The guy will request revisions again saying “I can’t view the game” or he might ask me to “fix” the game. There is nothing to be fixed, so then he’ll push for a cancellation and that is when Fiverr support will get active too.

    Whatever you do, don’t accept his cancellation request!

    • Like 1
  8. Please don’t accept his cancellation request if he sends it. Just see it as a game - you’ve worked for your money, you are entitled to payment. No matter what tricks he has up his sleeve, you keep on refusing to cancel.

    Don’t write off Fiverr Support completely. Sometimes they do decide in favor of the seller. Your write-up here sums up the whole situation very well - tweak it a bit and use it to contact Fiverr support if things go south.

    Best of luck! Let us know what happens.

    • Like 7
  9. actual price the buyer was asking (

    I am the buyer. I left price blank

    meant the buyer meant have wanted to negotiate

    I never indicated that I wanted to negotiate price.

    $5000 is rather high for a 500 word article, even for huge corporation.

    This is such a great thread, @gina_riley2

    I live on a farm and at the moment we have a gang of five dogs, each with its own personality. My favorite is Jacob One-Eye (There’s one blog for you just about his the origin of his name). He is a small, black, pavement special and he absolutely loves riding at the back of my husband’s truck.

    I see this is an old thread actually - but I would love to hear the outcome. Did you find someone for your dog blogs in the end?

    Regards

    Helena

    • Like 4
  10. Hi @misscrystal - it happens to me too! It can be very frustrating, especially if you are busy. Some buyers ask many questions, and then they never order. BUT - I’ve had people asking questions who became regular buyers. So - I guess it is a toss-up! Some you win, some you lose.

    Usually, I answer questions up to a point. Then I propose that we do a ‘sample’ paid-for gig - so that the buyer can see if I am what he is looking for. I politely ‘stop’ the flow of questions by telling the buyer that I am willing to work with him, but I am quite busy. It’s either we get to it, or we don’t.

    Genuine and professional buyers will see your point. If they don’t, you are better off anyway. It is up to you to take a (polite) stand!

    • Like 5
  11. This is an interesting thread. I totally agree that life happens. My little girl was diagnosed with epilepsy last year, and we are struggling to get the meds right to get her seizure-free. I was just in hospital this week again with her for a 24-hour observation.

    Even so - it is NO excuse not to communicate with buyers. I usually find buyers very accommodating and kind - IF I talk often and openly. It also helps to schedule your work in such a way that it leaves room for the unexpected happening. I was able to deliver two projects from the hospital room because of this.

    My point? Communicate! In my opinion, what the seller did here was unforgivable. If you had 20 days (that’s almost three weeks!), you absolutely can’t leave the job until the last minute. If a problem popped up, you HAD to tell the buyer as soon as you become aware of it. There is no such thing as ‘too much communication’ (except, of course, if you tell the buyer what you had for breakfast and what your cat is doing).

    I am talking about short, to-the-point messages in a polite way that give an update of how the order is going. Everyone appreciates that.

    • Like 3
  12. If you check a seller’s profile, there’s something caller ‘skill tests’ that sellers can take. One of them is for English.

    excellent customer service and a high work ethic

    And capability. The OP is a buyer, not a seller.

    Your own English is quite good, but you’re not a native English speaker.

    Yes, I was ranting about sellers in general! I know the OP is a buyer. I am sympathizing with his dilemma. I feel sad because there are good sellers here - and these bad sellers are driving excellent buyers away!

    • Like 3
  13. Wow thank you for that tip… I just went back to look and you’re right … she responded to no reviews … all 5.0 ratings and no thank you… nothing… Inwill look at this moving forward … that’s the one that was the most rude…

    Hi, I am sorry you had such a bad experience! I don’t understand it. Why are you even here (as a seller) if you don’t put customer service and an excellent product first? I am a writer myself, and I have a little ‘competition’ with myself with each order:

    How can I make this experience pleasant for the buyer? Is there something I can add that will blow him away?

    Also, I never send something that was not edited for grammar and spelling and that I am not 110% happy with. It is my pride to post only my best.

    I suppose your sellers don’t have the same work ethic? It is sad because it is the two big secrets for my success here: excellent customer service and a high work ethic. That’s all a new seller really needs to know!

    • Like 8
  14. It’s difficult to know if seller is knowegeable or has just copied his job qualification.so far i have wasted 2 months for my projects.All the sellers i have contacted described themselves as masters but i was so disappointed after so many days that they dont know a thing in what they said thry are capable of.And these type of sellers will always make you wait before you can place any official order.Fiverr should do something about this and verify of sellers are competent and knowelegeable.

    It’s difficult to know if seller is knowegeable or has just copied his job qualification.so far i have wasted 2 months for my projects.All the sellers i have contacted described themselves as masters but i was so disappointed after so many days that they dont know a thing in what they said thry are capable of.And these type of sellers will always make you wait before you can place any official order.Fiverr should do something about this and verify of sellers are competent and knowelegeable.

    @donhat148 There are ways to verify if a seller is legit. One of the easiest ways is to initiate a short conversation. Most capable sellers won’t mind a short back-and-forth on your project. It gives them an idea about you too! If something does not feel right in a brief conversation (such as the seller is making you wait unreasonably long) see it as a red flag and move on.

    You can also read the comments on the seller’s profile. What other buyers said, might give you some indication about the person. If you are trying a new seller without reviews, the first-time conversation should be a bit longer and more detailed. Rather take some time to set out your instructions clearly and ask the seller to parrot it back to you, to see if he/she understands.

    • Like 5
  15. now you have to give me your pros (apart from the money) too. The picture won’t be complete without it.

    Well customer support always responds within 2 hours, I have a dedicated Fiverr representative that I can talk to about everything and anything re: my business and the marketplace, plus said Fiverr representative has introduced me to other Fiverr executives and employees.

    7-day clearance is awesome, although I already had that to be honest.

    Plus having the badge and seeing how Fiverr positions you in the marketplace, forces you to take yourself more seriously, if that even makes sense.

    It’s not just a pricing thing, you start to think differently about your profile and what you need to do moving forward.

    I would honestly just recommend you stick with the high-budget clients. If you go for more volume then you’ll just be tiring yourself out while not making them much.

    Thank you @ssj1236

    On the other hand, my regular gigs are what bring in sales when there’s a slump.

    I think my hybrid model works for now, until I am either brave enough -or wealthy enough- to double down on the Pro thing.

    Well customer support always responds within 2 hours, I have a dedicated Fiverr representative that I can talk to about everything and anything re: my business and the marketplace, plus said Fiverr representative has introduced me to other Fiverr executives and employees.

    7-day clearance is awesome, although I already had that to be honest.

    Plus having the badge and seeing how Fiverr positions you in the marketplace, forces you to take yourself more seriously, if that even makes sense.

    It’s not just a pricing thing, you start to think differently about your profile and what you need to do moving forward.

    Thanks! I’ll be thinking about all of this so that I am ready when the opportunity comes. For now, I am having a pretty good time as a Level 2 seller. I am a mom, who works here half-days, and it is great to be able to organize my time and projects so that it fits me.

    I am not in the range of the mansion or swimming pool yet, but I am earning more here than I have ever done anywhere else. AND I can work in my pj’s!

    • Like 1
  16. That’s really a long journey 😍

    Can you please tell me!

    In which level you apply for FIVERR pro badges!!!

    btw CONGRATULATION to you 😃

    Can you please tell me!

    In which level you apply for FIVERR pro badges!!!

    btw CONGRATULATION to you 😃

    @wpexpertsabbir Please read the rest of the thread. It is clear that you don’t apply for a Fiverr Pro badge, but that you earn it through hard work. Even so, Fiverr must offer it to you, so there’s nothing you CAN do, except work hard.

    • Like 1
  17. @frank_d @miiila

    Thanks! You guys are giving me much food for the thought. I thought being selected as Fiverr Pro would be the ultimate cherry on my freelancer career thus far!

    I must confess, however, one of the things I like is being able to be a master of my destiny. I am not sure if I would like Fiverr staff looking over my shoulder for every Pro decision.

    It is sort of a contradiction in terms, isn’t it? Before Pro, you could do as you like, but now that you are a professional, you need handholding? I suppose, however, it is more about protecting the ‘brand.’

    @frank_d - now you have to give me your pros (apart from the money) too. The picture won’t be complete without it.

    • Like 3
  18. Hey everyone!

    Just got a calendar notification that it’s officially been 3 years since my Pro badge.

    I thought it would be a good chance to look into my journey and see if the data validates my decision to join the Pro section of the website.

    So I took a quick look into my analytics -the ones that are still working anyways- and came up with these numbers:

    Number of clients that purchased a Pro gig:

    34 (I am not counting return buyers or revision/update purchases)

    Revenue earned via Pro gigs:

    $127,751

    Fiverr’s Profit:

    $25,550.02

    Profit pour moi:

    $102,200.08

    That’s a little under 1/4 of my total earnings on the platform.

    I am sure there are Pro and non-Pro sellers on the platform that may have earned more, or that maintain a higher profit margin than me.

    But for me I think the experiment seems to be a successful one.

    My sales are now lower in volume and big ticket item buyers seem to be a bit more rare now, so I needed to look back and put things in perspective. See where I am at and whether or not it’s worth it for me to keep on this “high-budget only” gigs path, or try to get back to the basics and aim for volume vs revenue.

    That’s it I guess. 🙂

    Once again I am happy to answer any questions you may have regarding pricing, strategy,

    or growth on the platform.

    I thought it would be a good chance to look into my journey and see if the data validates my decision to join the Pro section of the website.

    Hi Frank

    Thank you for your interesting thread - and congratulations! You are an inspiration.

    I am a Level 2 seller that recently met the requirements for Fiverr Pro, but I have no illusions about being selected! I hope it happens, however! (That day the bar tab is definitely on me, @cyaxrex)

    The above sentence from your post interested me. Is it a ‘decision’ to join Fiverr Pro? I thought it is a privilege. What would you say are the ‘cons?’ (The ‘pros’ being obvious.)

    Have a good day!

    Helena

    • Like 2
  19. This is interesting. What is your question exactly, and why are you asking it on this forum?

    Possible answers:

    1. Of course you can! It is your life. Work full-time on Fiverr, who is going to stop you?
    2. No, it is not a good idea to put all your eggs in one basket. Don’t quit your day job yet. It can take a long time to get successful on this platform.

    Pick your answer. None of these are right or wrong. Both can be right; both can be wrong. Only one can apply to you. Who knows?

    You are asking a question that no-one here can answer for you. Only you know your unique circumstances.

    • Like 1
×
×
  • Create New...