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josephvm

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Everything posted by josephvm

  1. This happened to me as well. And it's the first time I sent an offer to a matched brief. I've created a Fiverr support ticket and awaiting their reply.
  2. Many of you might have experienced this. I recently had an order which I completed on time. Two days later, buyer purchased a gig extra with 1 day delivery. Boom! LATE warning everywhere! Although the order was delivered and completed on the same day, my "on-time delivery" rate dropped to 91%! Just like that. When I contacted Fiverr regarding this, they gave me a reply that it's how the Fiverr system works! Whenever a Gig extra is added to an order, the duration is extended in a way that it adds to the original duration of the order. So, even if you're a seller who delivers on time, a buyer's gig extra purchase can affect your on-time delivery analytics (which will badly affect the gig ranking if it's dropped too much). This needs to be fixed, what do you guys think?
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