[Lost my Top Rated Seller because the internet problems .]

On 5/17/2023 at 6:58 PM, saimii said:

Thank you. My portfolio helps me get business. However, I think with TRS, business was more stable and had to adjust Prices slightly to stay in the competition.
I was getting Orders with higher prices when I was TOP, but when demoted, I was not getting orders, So I have to lower my prices, and then I started receiving orders again. 

Oh, I saw . I felt that way too with TOP we can do better in some way . For me so far I didn't need to change any price , because my price already very cheap . 

[Lost my Top Rated Seller because the internet problems .]

3 hours ago, saimii said:

Hope so. Every 15, it gives us a hope 🙂 

Your  portfolio looks neat, what impact will it have on your business after losing TOP?

[Lost my Top Rated Seller because the internet problems .]

22 hours ago, saimii said:

Sorry to hear this. I was also demoted a few months back(After 4-5 years )

By the way ,I'm sorry you're in the same situation. I have been Top Rate maybe about 3 years , not remember so well again . Maybe one day we'll have a chance to get it again . Hope so 🙂

[Lost my Top Rated Seller because the internet problems .]

22 hours ago, uk1000 said:

Though as you asked your buyers for their email address (which is very risky as it could get your account in trouble) that must have been asked through Fiverr so at that time surely you were able to log in?

This page gives help on this: https://www.fiverr.com/support/articles/360010639437-Delivering-an-order?segment=seller

It says:

So if you were able to use Fiverr but it kept timing out when you tried to do a delivery and attach a big file, then according to Fiverr's help it would be okay to use dropbox / alternative methods. Though I think you may still need to attach something if delivering even if you add a dropbox link.

Also if you were having trouble delivering you could ask them to extend the delivery time if it was possible to do that.

Thank you , I will learn this learn this experience . Just hope one day Fiverr can give me Top again , after I do some good job for buyers . 

[Lost my Top Rated Seller because the internet problems .]

22 hours ago, saimii said:

 We should not share mail without notifying CS.

Thank you for this idea 🙂

[Lost my Top Rated Seller because the internet problems .]

17 minutes ago, vickiespencer said:

Oh no, Lily, I am so sorry to hear this. Have you contacted CS?

Thank you anyway , I'm ok with it , can't change . 

[Lost my Top Rated Seller because the internet problems .]

5 minutes ago, vickiespencer said:

Oh no, Lily, I am so sorry to hear this. Have you contacted CS?

I had contact CS and told them about I can't use Fiverr, it only show me online , but actually all the buttons not works to me . They give some idea and teach me how to fix it , but the idea didn't works to me . After two days I can use it again without any problem . But meanwhile,  I  lost my Top seller too. Maybe they check my account and see me ask for buyer's mail address or maybe a buyer sent a complain to CS too  ......... But what can do if I don't ask for the mail address  ? Because I can't send the video to buyer without can use Fiverr ... 

[Lost my Top Rated Seller because the internet problems .]

Hi , don't know what to say because I just got a mail that I lost my Top seller . 

The last few days I got the problem to login to Fiverr, and that time I have some orders haven't finish too . Because of that , I have to asking some buyers send me their mail address to send them the videos, because of I can not login Fiverr . I don't think it's my problems , because my computer and phone can not login too . After I have chance to login today , and then my Top seller gone too .........

[Just curious, but...]

I am very interested in this post, thank you for sharing 😊

[What languages do you know?]

Chinese ，Basic English , A little bit German 

[Your Favorite Quote?]

Genius only means hard-working all one's life. (Mendeleyev Russian chemist)

There is no such thing as a great talent without great will - power. (Balzac)

Cease to struggle and you cease to live.(Thomas Carlyle)

Keep on going never give up.

I like many different one , actually . 😄

[Can I ask a question about iPhone 13 here ?]

HI, again, vickieito . They had called me today , and ask me to send a sample video about how the problem looks like ( I had showed them pictures one day ago) , but they need more informations , also send them my phone " Diagnostic log" to their engineers ,they need time again to check the problem, and will contact me again next Tuesday . I asked whether they have used the same kind of phone  for testing? They said different one, then I said if you use different one , how to know this kind of phone get the same problems ? ..... etc , how ever , I have to wait again for few more days  ...... 

[Can I ask a question about iPhone 13 here ?]

10 minutes ago, vickieito said:

Hi @lilychinadancer, Has Apple gotten back with you yet? I'm curious to see what their solution is!

HI, I haven't get the call from Apple yet , maybe tomorrow afternoon , that's what they promised.  They need time to use same  type of mobile phone to check the problem first , and see if they also get the same problem or not , and then find out the idea to fix to me . I will continue to follow up this topic if I get a solution 🙂 

[Back from Comic Con :D]

Looks really cool , interesting 😄

[Can I ask a question about iPhone 13 here ?]

By the way , my Phone Model is iPhone 13 , and iSO 15.6 

[Can I ask a question about iPhone 13 here ?]

12 hours ago, vickieito said:

Hi Lily, I'm not an iOS expert, but I did reach out to my friend Yoav who is good with Apple devices. Here's what he said:

1. You are using the iOS message app to create your Memoji.

2. The issue is caused by your background - when you move backwards, the iOS software is trying to compensate and remove the background behind you. It's doing a bad job.

Unfortunately Yoav doesn't have a iPhone 13 to try this out on (and I'm an Android user), so this is his recommendation to you:

Try using different backgrounds (a flat green one will work the best - you can use green paper or a green sheet as well).

Hopefully this will solve your issue. If not, you can refer to these articles here (or wait until Apple support gets back with you). Good luck! 🙂

https://www.digitaltrends.com/mobile/how-to-make-a-memoji/

https://support.apple.com/en-us/HT208986

HI, thanks very much  for Vickieito for the great help . About the backgrounds, few days ago , I already tried with some different backgrounds , on green screen , outdoor , and on the backgrounds as sample pictures here . Also tried with different face/animal face , still got this problem . And thank you for those links , I will spend time to reading them out . 🙂

[Can I ask a question about iPhone 13 here ?]

2 hours ago, asifhassanantue said:

Always happy to help. I hope you will get the solution very soon. 

I had called the Apple Technology Service Center today and told them the problems already, they will contact me back again after one more day , because they need time to do test to find out the idea to fix my problems . We will see what happen 🙂 

[Can I ask a question about iPhone 13 here ?]

3 minutes ago, asifhassanantue said:

I think in that case, you should go to service centre of Apple as I think it is beyond us what is really the problem is. 

Thank you , yes, I should try to find the way to contact them 

[Can I ask a question about iPhone 13 here ?]

1 hour ago, asifhassanantue said:

Hello Lily, it seems to be a software problem. You can reset the phone to check it's works. Thanks 

HI, I just reset the phone, but still same problems 

[Can I ask a question about iPhone 13 here ?]

5 hours ago, vickiespencer said:

 Am doing well. I am happy to hear you are keeping busy.

Yes, I always wants to learn some new things , because I need it to earn money , hahah ~😊

[Can I ask a question about iPhone 13 here ?]

32 minutes ago, asifhassanantue said:

Hello Lily, it seems to be a software problem. You can reset the phone to check it's works. Thanks 

HI， thanks asifhassanantue for the reply . I will tried it soon and see how it works . 

[Can I ask a question about iPhone 13 here ?]

2 hours ago, prosjs said:

It seems like a software problem. You should contact and send the query directly to the software dev team.

HI, thanks very much for   prosjs for the reply . But I don't know how to contact the software dev team ? Because that software is in my phone SMS , I didn't download it on my own initiative . 

[Can I ask a question about iPhone 13 here ?]

8 hours ago, vickiespencer said:

Hello, Lily, I do not have an answer. I only wanted to say hello.

HI, vickiespencer , nice hear from you . I knew it maybe not a easy questions , haha . I tried to learn some new things those days , So I don't visit the forum often . How is your day going ? 🙂

[Can I ask a question about iPhone 13 here ?]

HI, not sure if it's a right place to ask this question . But thanks anyway .  I meat a problem with my iPhone 13 when I take video with it . I used a photo taking software in the SMS interface, ( As shown in the figure ) , when I approach my cell phone , as photo A , everything all right . But when I stay just a little far from my phone, there will be a dark shadow on my head , as photo B .  Anyone knows what's problem with it ? How to fix it ?  If you know any idea just let me know , thanks very very much 🙂 .   Best regards  from Lily  .

[Gig's video disappeared ? Any one happen like that ?]

On 7/2/2022 at 8:37 AM, dev_mh said:

HI,  mango_boi and dev_mh 

Thanks for report . But first of all, all my videos are create by me, it's not from any others . I already contact support , but nothing change , all the videos are still gone . Maybe I have to spend time to create new one and upload again. Very bad situation . Some videos of customers completed before also disappeared from the order page .