agwakash

No explanation given and they keep my funds. Fiverr is becoming worst place to sell your service If buyer is no longer a member how you returned fund to their balance? Their balance means Fiverr balance.

You usually never choose your buyers or cannot know them completely with few chat. I too am doing freelancing on fiverr sonce last 1 year, and have meet this kind of buyers this month only. If you haven’t meet its not you will never meet such buyers. If fiverr allow these kind of cancellation, what is even the logic of customer acceptance, 3 days waiting, 14 days security period. Everything seems waste if they can cancel it after 20-30 and any number of days. Just buyer have to open multiple tickets.

Well I will suggest to accept 1 star rating if work got completed and you got paid. Do not think much about 1 star rating, when you have 100 5 star it doesn’t matter. Asking for feedback modification also affect your search rankings and Fiverr put you down in search results. Beside you also lost the hard earned money and time. Customer satisfaction is must but sometimes you cannot satisfy some customers, they need more and more until you get irritated.

If Fiverr doesn’t care why should I care. If they want to stop they they should not let it happen at the first place. First you complete work, wait 3 days for confirmation or buyer acceptance, then wait another 14 days to get verified. Then use that money to pay your dues and Fiverr comes back after another 10 days saying buyer is not happy so we decided to refund. Then why should buyer not use this. Can sellers get paid saying I worked so many hours but buyer is not accepting order? If buyer denies to accept work there is sure shot cancellation nobody asks how much you worked. But if buyer accepted works then also he can get refund.

Buyer rated 5 star. After 25 days he opened ticket for refund. Fiverr says if customer is not satisfied they have to cancel order and refund.

Even if you have delivered your service, order is marked as complete. Buyer left review everything is done. Buyer can come back after 1 month ask you to do something or else he will open Ticket cliam he is not happy and get you demoted. One ticket closes he opens another, you get warning and demotion and finally fiverr refund to the buyer. You cannot do anything. They do not care even if you delivered everything buyer himself said everything is working fine that’s why he marked order as complete left review. This is a great way to get free work. [Mod Note: Text Removed] I am really really upset with how the support team handles tickets.