janali

It says underneath “A bid must be between $0.02 - $3.” Maybe the system can’t work with $3.01. I’d set it to $1.60 or something and wait for a couple of days to see if anything is happening.

Are you the highest bidder?

Not particularly good, I didn’t actually get any clicks on the ad so I can’t tell how much profit I would have made but I noticed that whenever I turned on the promotion, my impressions, clicks and requests went down drastically and wouldn’t increase anymore until I turned off the feature again. So my personal experience is similar to what others have described here already. But I’m not sure how Fiverr actually thought this was going to work. This surely can’t have been the idea behind the promotion feature. At least I wouldn’t hope so.

Have you been demoted or something? You can find the requirements for the feature on the seller help page or a bit further up in this thread.

Nope, not me either! Good! 😃 Thinking about it a bit further, let’s talk prices for a moment. I need approximately 15 minutes to complete a $5 order. That means I could theoretically finish 4 orders a $20 within 1 hour leaving me with a theoretical hourly pay of $16. If all these would have been promoted orders, the total profit with fees deducted would be $13,36 (11,41€) out of $20 order value. So if I wanted to make up for the fiverr fees, I would need to almost double the amount of 5 Dollar orders I can finish within one hour. With 8 orders per hour i would get $26 per hour. Then, I think this might be a reasonable investment. If you were to take 60 minutes to complete a $5 order, the promotion feature is hardly feasible. Though that’s subjective and depends on what any seller wants to earn per hour. That is, of course, if every paid click converts into a 5 Dollar order and doesn’t take any gig extras into account which is probably why Fiverr keeps trying to encourage sellers to upsell their gigs.

That was my experience. I got more orders when I did not promote than when I did, plus I lost money on the clicks. Another issue is that your competition could click on your gig, only to make you waste your promotion 💵. I have to agree, though I didn’t receive any clicks. For me, a promoted $5 order would have turned into $3.34 profit, with 33.2% being deducted as fees by Fiverr which is really not worth it for me. Of course, that being said, you need to consider your idle time. If you have 80 % free capacities to work, you might want to consider whether the high fees are profitable for you. I personally won’t move a finger for what turns out to be 2.85€ on my bank account later.

That was pretty much my experience too. It took a week or so to get back to normal once I stopped promoting. My impressions actually got a boost right after i stopped promoting the gig, which seems like a bad joke to me. Promotions should add additional traffic to the already existing, not remove that traffic so that I can pay to get less than usual. impressions712×316 12.8 KBI originally started this post on September 7 which is also the same day I started the promotion.

I have received three total. That was my experience too. Shame, the way this feature works as of now (granted, it’s still in testing so we don’t know how the final feature will work) is just good for Fiverr as a potential source of income but the sellers don’t really seem to benefit from any of it.

No, not really. It only showed about 50 impressions within 3,5 days but 0 clicks which is why I stopped bidding because I felt like my normal impressions went down in those 3 days and I didn’t get as many requests as usual. But that might be part of the feature testing they are doing. I have only seen 1 or 2 sellers actually have good results with it while it didn’t do anything for most others.

For some reason I just received another invitation to try the feature. :thinking:

I think it is related. Fiverr is promoting the sellers who are paying for the prime locations and if you are not promoting your gig gets pushed back behind the promoted ones. In your CS reply they says, “If you set up an ad, and you see your Gig in your Promoted Gigs view, it’s being promoted and shown on the prime locations in our search.” But I see nowhere that it says for how long it is featured. :thinking: I tried out the feature and did not like it. Every order was for my minimum amount of $10. Plus, by the time I added the price for the clicks I was paying Fiverr 23 to 25% as their part for promoting the gig. To me, for such small orders, it was not worth the expense. I can see where it may be valuable if a seller has larger sales. Also, while I ran the promotion I did not get many orders other than my regular buyers. Once I stopped the promotion, after about a week I started to get new buyers again. It’s featured as long as you are the highest bidder in your category I would guess. :thinking:

You only get charged per actual click on your gig, not for impressions.

I saved someone’s gig by clicking on the heart yesterday because I wanted to get back to him at a later point. It’s absolutely possible since you can be both buyer and seller with the same account.

I think them clicking on your gig twice might be the most logical explanation for why you’ve been charged twice. I don’t think they could see that your gig was promoted since nobody here so far has seen any ad badges on any gigs. If they saved your gig and found it again by clicking on it a second time, you would get charged for 2 clicks.

Maybe this is intentional to stop more and more new sellers flocking to Fiverr? After all, there are a lot more sellers than buyers. To be fair, it’s also giving Level 2 sellers a hard time because those who are at the top of the search are there because they worked hard for it, now they also need to pay hard to stay on top while other sellers can just buy their way up.

In the information link someone provided, it said only specific people can see the ad. So probably other sellers aren’t eligible to view them, which would be good in my opinion. This new ad system might be the reason all top rated gigs have vanished from first page in all categories I checked, and even when sorting by best selling they’re not there. So basically sort by new, recommended or best selling gives the exact same results haha (Only gigs with a couple of reviews). So most likely they don’t want any natural visibility for big gigs, and want sellers to pay to get orders. That’s odd because those Top Rated sellers as well as Level 2 sellers are the only ones able to use the promotion feature and @marinapomorac wrote in a post before that her category only shows those sellers on top. In my category it’s quite the mix of different levels.

But they could just make it exclude clicks from sellers from the revenue thing (so sellers won’t get charged if another seller clicks on their ads, only if a buyer-only does). Maybe they think people might create multiple accounts but that’s probably a lot harder now with their detection and verification. What about resellers though? Fiverr would lose out on a lot of money if seller’s clicks didn’t count. Eitherway, I found this part of the article: https://sellers.fiverr.com/en/article/where-will-my-ad-appear-and-who-can-see-it Which in theory should answer the question but I haven’t seen one single gig so far showing this ad badge. Maybe they only introduce it when the feature is actually implemented at a later point in time.

I’ll take an educated guess and suggest that sellers especially are not supposed to see which gigs are promoted because some sellers might use that as an opportunity to click on their competitor’s gigs a lot of times in an attempt to financially ruin their competition.

I think we are actually not supposed to see it at all, nobody is supposed to see that any gigs are actually promoted. In the video they say “Show your gig where it should be - at the top” or something along the lines and then there’s a visual showing the gig move kinda up towards the top row of the search. I just stopped promoting, my gig moved to the second row, then I started promoting again, bidding $0,80 instead of the recommended 0,72 and now my gig is in the third place in the top row. So… To me it looks like @marinapomorac was right and the top rows of the search might only contain the highest bidding sellers.

I don’t know if this is just a visual help for the video or actually how it is supposed to look like but in the seller help video about the feature, it shows a “promoted” sign when hovering over a gig. gig promo1348×960 145 KB

Maybe only specific buyers see the ads? Perhaps @gina_riley2 could have a look around? I think she’s a frequent buyer.

You most likely need to increase the amount of your bid. If you click on the $0.50 you will see it might recommend bidding $0.54 or something.

Maybe they have your gig saved in their favourites and that’s how they access your “contact” button? Though I am really not sure why they would if they have an ongoing conversation with you already unless they keep forgetting your name 😃 . If they are friendly, maybe you could ask your buyer what they clicked on in order to message you, then you’d have proof.

Same here, though the impressions keep increasing which leads me to believe I am still highest bidder. Or perhaps I am not, I don’t know. Edit: It appears you keep getting a few impressions eventhough you’re not the highest bidder but you will not get clicks it seems.

Do you meet all these requirements? Not sure what they mean with additional quality metrics.