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Posts posted by cubittaudio

  1. (post withdrawn by author, will be automatically deleted in 24 hours unless flagged)

    And active 24 hours. You will get order 100%

    Could you explain how staying active 24 hours will 100% guarantee an order?

    Because, veteran, experienced sellers all across the forum have pointed out time and time again that this is nonsense.

    • Like 7
  2. My reaction to this would be cancelling the order.

    I have just requested a cancellation. My jaw literally dropped when I saw they wrote that. I was literally asking them the most basic requirement questions as they hadn’t attached any and were being strangely elusive about the tone they wanted.

    I don’t include revisions anymore so most buyers give lots of detail up front to get the most out of their money. I’ve never had someone refuse to give direction before haha! Definitely a red flag from the start.

    I have just requested a cancellation.

    Good for you. The least you should be able to request is clear direction. Someone showing themselves up as a nightmare client, this early in the process, is unlikely to have a personality transplant part-way through the project.

    • Like 4
  3. I received an order yesterday from a client who provided no notes on their script, but in the requirements section where I ask if they have any notes they just put “yes”.

    I asked what their notes were, and they said they already attached them. I said I didn’t see any notes and could they please clarify.

    They responded “just get on with it”

    Where I’m from telling someone to “just get on with it” would be really rude. I realize that might not be the case everywhere in the world. Please share your thoughts!

    They responded “just get on with it”

    Super rude. Can’t think of any situation where saying that would be seen as anything other than rude.

    I can be quite reactive - My reaction to this would be cancelling the order. I get that this is probably not the ‘best’ approach to this, and that this is an emotional reaction, but I don’t like people speaking to me in a manner that suggests that I’m somehow beneath them, which is how I’d interpret this situation.

    You may be totally fine completing this project, and it might turn out absolutely fine. But I think saying “just get on with it”, to a total stranger, because you feel that you have the rights to do so because you’ve hired them to complete a project for you, is a red-flag and a half. My concern would be that if they are like this at the beginning of the order, what’s the likelihood of them demanding revisions/changes etc, in an equally rude and unappreciative manner.

    • Like 12
  4. How do I know my bid accepted? It doesn’t work for me. I promoted 3 days ago, the result is .

    What does it say when you click on the blue-hyperlinked bid amount of $0.50?

    Your metrics would suggest that your bid might be too low to trigger. Clicking on the bid amount should show you a ‘suggested’ bid amount to help you outbid others.

    • Like 13
  5. Wow, this thread is nearly half a year old - but the facts remain the same.

    For sellers in some countries the combined fees and local taxes are extremely high. There’s Fiverr commission to consider, as well as PayPal exchange rate / transfer fee, local taxes, national insurance (for UK sellers like me). Sellers in the US are best placed to work on Fiverr - based on fees alone.

    However, it’s up to every seller to do their research and to find a price point that works for them. As a proofreader my overheads are low. I have a laptop computer, an internet connection and my time. However, sellers who require specialist software like Photoshop (I mean the legit sellers, not those using pirated versions) have higher overheads, and yet might not be able to charge much more than me - due to buyer / marketplace expectations.

    I don’t think it’s fair to have such a negative view of Fiverr. We’ve got to remember that Fiverr is itself a moneymaking business for its shareholders, and the platform has allowed many thousands of people to be successful and earn money from home by utilising their skills. The sellers who moan tend to be the unsuccessful ones. It’s our choice to work here.

    Although I understand the emotional argument around Fiverr taking commission on tips, in my opinion you’ve got to look at tips as a bonus. In the real world it is not customary to give tips for completing a business transaction. It is actually very unusual.

    As for sellers being exploited - I would argue it is up to everyone, regardless of where in the world they are, to take responsibility for their own business. If people choose to sell gigs for $5 that promise a lot of work along with unlimited revisions, they’ve only got themselves to blame.

    Not sure if this would be of use to you or not, but letting you know just in case.

    Starling Bank offer Business accounts here in the UK (GBP). Once you’ve got one, you can then apply for a USD Starling Business account at a cost of £5 per month.

    I’ve done this, and I now withdraw my money in USD via Payoneer to the USD bank account. I then immediately transfer the money from my USD Starling account to the GBP Starling account via the app. You pay a nominal fee (I transferred about $1000 yesterday and paid something like $8 in fees). You do also pay a fee to Payoneer, but this is less than the PayPal fee.

    Importantly, you then benefit from the conversion rate offered by Starling, rather than the ones offered by Payoneer (bad) or Fiverr (awful).

    • Like 2
  6. My gigs have been deleted automatically. Today I have lost my one more gig now only 1 gig is left with good rating and I don’t that one to be deleted. Kindly do something about this it is my 4th time complaining about this

    @mz_creation You’re on a user forum… We’re all just Sellers like you, nobody here can “kindly do something” about your issue, because we don’t work for Fiverr.

    this it is my 4th time complaining about this

    I had a quick look at your profile, and you’ve got multiple gigs which are all offering exactly the same thing (feminine watercolour logo). Is that why your gigs have been deleted? Because what you’re doing is breaking the Terms of Service of Fiverr. You may only have one gig offering a service, you can’t merely duplicate that gig 5 more times offering something identical. You could create other logo gigs, but they would need to be different styles, showing a clear distinction between them. Your’s are all identical. It’s only a matter of time before your duplicate gigs are also deleted.

    • Like 1
  7. I have many skills, but not expert and there are many experts on Fiverr. Do you want me to try !?

    Do you want me to try !?

    What a strange question to ask…

    Surely it’s got nothing to do with what we want, as fellow freelancers. It’s about whether you want to be successful here, or not?

    If you do, you’re going to need to put in the work, doing things like;

    very active on the mobile app and send a lot of buyer requests and check it every day.

    • Like 1
  8. It looks as though his account is suspended…

    Ah, I see… How odd. Although, that’s his forum account, so wouldn’t stop you from reaching out to him via Fiverr.

    You can still follow the link there to his Fiverr account, which is where you would need to go to discuss business with him (or any other seller) anyway.

    Your other option is of course to head to Fiverr.com and search for something like “business naming” or “brand ideas” and engage some of the sellers - there’s lots of people offering the service you’re looking for.

    All the best.

  9. Hey there Fiverr gang,

    I’ve had this problem a few times before, but this one client is being extremely difficult.

    The buyer requested that I do a botanical pattern, I quoted my lowest price of £40 including 1 revision in the package, he pleaded with me to go lower, so I went to £30 to accommodate his needs.

    However from the start the client requested many changes, so I edited the concept sketch to appease him, doing a total of 4 revisions on my 1 revision package, however he keeps demanding more and more changes, plucking them from thin air as I work which is leading me to run around in circles wasting hours of my time for no extra money.

    I finally reached my limit around the 6th revision telling him I could do no more unless he paid me for my time.

    He point blank refuses, and despite me explaining to him calmly in the most reasonable terms why he cannot request infinite revisions.

    But he keeps demanding more and more.

    I have really reached my limit with this client as they have started using extremely disrespectful language and have talked about getting about trying to get refund.

    I have spent far more hours on this project that is worth my time already at this point, and I am afraid of losing out on the money I’m owed as well as this difficult client damaging my scores.

    I have contacted Fiverr support about this issue several times and have had no reply, any advice anyone could give me would be amazing!

    Do not accept if the client requests cancellation of the order.

    If you cancel his order page and make a cancel request yourself, then no effect will fall on the profile.

    And you stay away from these clients. And you learn to work better!

    If you cancel his order page and make a cancel request yourself, then no effect will fall on the profile.

    I’m afraid that simply isn’t true. Cancellations have an impact, whether you initiate them or the buyer initiates them.

    The only way they don’t have an impact, is if Customer Support cancel on your behalf, and even then it isn’t guaranteed.

    • Like 3
  10. Very nice answer and go satisfied with this answer. Although I didn’t include unlimited revisions. I’m going in loss 😅 but a lesson for me too. Thank you so much for this. I’m going to focus on other orders and keep giving it a kick to keep going.

    Although I didn’t include unlimited revisions.

    You do include Unlimited Revisions on most of your other gigs though - so this could very easily happen on any one of those. Perhaps something to consider changing?

  11. For 150$ , he’s going to take work of 400$ 😭

    For 150$ , he’s going to take work of 400

    Does the order with him offer Unlimited Revisions?

    Look, I get it. It’s a painful lesson to learn. Your buyer very clearly knows he can now milk this order for all it’s worth. But contractually, you’re committed. You either keep going, and hope that soon enough he accepts the work, or you cancel, learn from your experience, and put more strict terms in place next time to ensure this doesn’t happen again.

    • Like 4
  12. 36067485_Screenshot2020-09-08at14_55_25.png.3d1db7ba126d9c7439fca253a5052522.png
    Screenshot 2020-09-08 at 14.55.25860×634 27.8 KB

    You need to keep providing him his revisions, for as long as it takes (I assume it’s this gig - most of your gigs have unlimited revisions included)

    YOU offer unlimited revisions, which is crazy, and discussed at great length on the forums.

    You’ve promised something, now you’re going to have to deliver. The buyer is well within his right to keep asking you for revisions for as long as he likes.

    • Like 5
  13. Tricky one - probably a question you would need to ask Customer Support, and perhaps let them have a look at the book when you ask?

    I’ve never heard of anyone doing this, and it’s actually a really good idea from a brand-building perspective… But it does sound like the kind of thing that Customer Support could come down pretty hard on, if they felt that it went against the Terms of Service.

    They’re so strict about outside contact etc. One mention of your Instagram account (for example) on a page of your book could be seen as trying to take business off-Fiverr, so it would have to be quite carefully written to ensure you’re not building your ‘non-Fiverr’ brand in any way.

  14. Hi, so today I got the order(basic package) and I delivered the work within 10hrs and the buyer accepts the delivery in 30mins and when check he gave me a 1.3star rating and said “nice video”

    I don’t understand why they do that?? If he likes the video why he gave me a very bad star rating??

    Hi, so today I got the order(basic package) and I delivered the work within 10hrs and the buyer accepts the delivery in 30mins and when check he gave me a 1.3star rating and said “nice video”

    Unfortunately, the way that you’ve structured your business, you’re just asking for things like this to happen.

    Your basic package is $5…

    For a video…

    In 24 hours or less…

    $5 for a VIDEO…

    Do you see the issue here?

    Your buyer probably wasn’t very keen on the video, but didn’t want to say anything mean in their review to you. Also, keep in mind, they’re not just reviewing your work - they’re also asked to review your communication, and whether they would use you again. It sounds like they rated you poorly in those areas.

    It’s against the Terms of Service to cancel/refund an order. And honestly, for many people nowadays, especially in places like the US and Europe, losing $5 is nothing. It’s the cost of a cup of coffee. Rather than ask for revisions or fight with Customer Support, they probably just thought “Ah whatever, I’ll just buy from somewhere else instead.”

    Unfortunately, offering what you’re offering for $5, you made it all-too-easy for a buyer to do that.

    • Like 7
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