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cubittaudio

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Posts posted by cubittaudio

  1. You “made changes”? Or you offered to make changes, if the client paid? If you made changes for free, then the client won’t be expecting to pay for any more changes.

    Of course, but in this case, the client himself offered to pay extra. And when I made those changes and submitted them (yes, I know, it’s stupid) he later agreed to pay for the additional payment. then the problem is that he comes, answers something, and runs away. she didn’t even notice that there was already a corrected version and asked me to send it. These are other problems. He ignored the first delivery almost until the order was automatically closed(about 50 hours) a little more and the order would have closed itself.

    Of course, but in this case, the client himself offered to pay extra. And when I made those changes and submitted them (yes, I know, it’s stupid) he later agreed to pay for the additional payment. then the problem is that he comes, answers something, and runs away.

    I don’t really understand what you’re explaining here. It sounds like you’re saying that the client suggested paying for a revision, but you did the work for free, then you asked for the payment. Is that correct?

    then the problem is that he comes, answers something, and runs away. she didn’t even notice that there was already a corrected version and asked me to send it. These are other problems. He ignored the first delivery almost until the order was automatically closed(about 50 hours) a little more and the order would have closed itself.

    This is all really standard behaviour for a lot of buyers. For many people, their Fiverr orders aren’t a high priority for them, or they’re busy with other things. They’ll log on, have a quick look, then log off to go do something else. Also, most buyers don’t really know how Fiverr works, unless they’ve placed a few orders here, so the concept of an order ‘auto completing’ might not mean anything to your client.

    It sounds like you and your buyer are having some communication issues, from what you’ve written so far. Perhaps you need to send your buyer a message, and be crystal-clear about what you’ve done so far, where the order is now, and what options are available to them moving forward.

    I can’t really suggest anything more helpful than that I’m afraid.

    • Like 1
  2. Many Many thanks all of you for explaning the fact very clear.

    I understand that the fact is the buyers can claim for only an extra revision with reaching the limit of revisions offered by the seller.

    If a seller offers 2 revisions, the buyer requests for total 3 revisions.

    Am I right or wrong?

    @kometbeats @liamdormon @cubittaudio @mariashtelle1 @mjaninea @lyubavalea

    If a seller offers 2 revisions, the buyer requests for total 3 revisions.

    I’m not sure I understand your question?

    If a Seller offers 2 revisions, that would mean 3 Deliveries total. The original Delivery, then 2 more in the way of Revisions.

    Is this what you were asking?

    • Like 1
  3. Did you actually read my post?

    yes. Sorry. I read it piece by piece))) Thanks for explaining, now I understand everything. It turns out that the buyer always has an advantage.

    It turns out that the buyer always has an advantage.

    This is true. But keep in mind, many buyers aren’t aware of this, and even then, most buyers don’t actually like taking advantage of people. A small number do, and dealing with them is an unfortunate reality of being a freelancer.

    In my experience, more often than not, the buyer is simply unaware that they’ve reached the limit. This is why it’s really crucial to make sure that your buyer is clear about your revisions policy before you begin work, and in cases like this, to remind them of the policy, now that they’re asking for more than you originally agreed. Most buyers will accept a small fee for some further changes.

    And what if I made delivery today, and the order expires tomorrow - if he does not accept the delivery, will it be credited to me that I did not do everything on time?

    So long as you made your first Delivery before the order deadline, you’re ‘on-time’. You could make 100 revisions, and the order could drag out for weeks, but it would still be considered as on-time, so long as your first delivery was within the order timeframe.

    But when I made changes to the order that require additional payment, he ignored it.

    You “made changes”? Or you offered to make changes, if the client paid? If you made changes for free, then the client won’t be expecting to pay for any more changes.

  4. When you create an offer, you choose how many revisions you’d like to apply to the order. It could be zero, or one, or ten, or unlimited. The system will count down the revisions left, each time your client requests a revision.

    Yes. And I choose - 1.

    And I choose - 1.

    Did you actually read my post?

    I’m guessing not. I can’t force you to read it, but I’d strongly suggest you do. It explains everything.

    • Like 2
  5. I’ve been seeing this revisions for over 3 years and I’m not sure how else to tell you that to stop exploiting revisions YOU will have to set boundaries and tell to your client that free included revisions are run out.

    I made THESE restrictions. I made a personal offer that only contained 1 revision. Here’s a screenshot. But at the moment, the client has requested a 2nd revision.

    And how looks revision first (It has an inscription - One revision is available to the Buyer.456

    And this is how the second revision looks like, which should not be in the order.

    123

    I made THESE restrictions. I made a personal offer that only contained 1 revision. Here’s a screenshot. But at the moment, the client has requested a 2nd revision.

    When you create an offer, you choose how many revisions you’d like to apply to the order. It could be zero, or one, or ten, or unlimited. The system will count down the revisions left, each time your client requests a revision.

    However (and this is a big however), there is an underlying feature of the Fiverr system, which you’re currently experiencing. The Fiverr system WILL NOT automatically close an order once those revisions are used up. The client still has to do this themselves. They’re presented with two buttons. One basically says ‘I’m happy to mark this order as complete’, the other says ‘I’m not happy, and would like to request changes’. These buttons always exist, no matter what, even if you say “No Revisions” (like we do in our Voice Over gig).

    Is this annoying? Yes, absolutely. But I can kind of see it from Fiverr’s perspective. They can’t force someone to accept work they’re not happy with.

    What @mariashtelle1 is explaining to you, is that once all of the revisions have been used up, the responsibility is with you to explain this to your client. That they’ve used up all of the included revisions, and that any more revisions will cost $___.

    This still isn’t foolproof, as the client might refuse your offer, but STILL insist on revisions. You’re then faced with either getting into an argument with the client, or offering them a refund and walking away from the project.

    This isn’t a great system. It would be so much better for Sellers if Fiverr automatically, closed orders, once the agreed revisions had been used, but they won’t do this. Unfortunately, you have three options now;

    1. Stand your ground, and name your price for a revision.
    2. Refuse to offer any more revisions, paid or otherwise, and hope the client accepts your work.
    3. Cancel the order and walk away.

    (I would go for option 1).

    • Like 2
  6. (post withdrawn by author, will be automatically deleted in 24 hours unless flagged)

    Hi @emily_lena

    There’s something really odd about you that I’ve noticed.

    Your profile picture is clearly one that’s been ‘borrowed’ from elsewhere on the internet. I believe that’s against the forum rules, but I guess that doesn’t really matter.

    I couldn’t help but notice that you only ever seem to appear in relation to one other user on the forum. According to your profile, you’ve only spent about 30 minutes here, yet you’ve spent almost all of that time ‘liking’ or congratulating the posts of @tanveer1975 - In fact, virtually all of the posts you’ve interacted with are ones either started by him, or specifically his replies.

    You’ve ‘liked’ his posts so much, you’ve even begun to write the same way that he has!

    Though, I’m sure that’s just a coincidence… 🧐

    953168823_Screenshot2021-02-13at16_23_16.thumb.jpg.a3a43c8c3b4fe5c33d4c554ec0fba0f7.jpg
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    • Like 3
  7. I was excited to see the invitation. But now I’m wondering: how would I encorporate this into my voice over and content writing business? It’s not exactly the most “subscription friendly” niche. I’m sure I could hook someone on the subscription, as I do have regular clients, but will it be worth the effort? I would also have to offer some sort of discount as an incentive to get onboard, meaning I might lose out on revenue with my most regular clients.

    But I’m open to ideas!

    The idea is cool though, I’m just not sure how I would use it… Yet.

    But now I’m wondering: how would I encorporate this into my voice over and content writing business? It’s not exactly the most “subscription friendly” niche.

    I’m in exactly the same frame of mind as you are. I was pretty excited about this feature when I first got an email, but after jumping on one of the webinars and then seeing it available, I’m not convinced that I can make it work for any of our VO services. I was hoping it might be similar to a retainer service, where we’d offer a discount for clients bulk-buying some of our time each month. We’ve got some clients who would probably appreciate that. But that’s definitely not what this is.

    Maybe someone might need new voice overs for their channel every week or new content for their blog/website written every week.

    I agree that this would be a use case, but the service still isn’t built for that (in it’s current form at least). It’s only one order per month, which is quite a specific requirement - a YouTuber would likely want content far more frequently than that. And as far as I’m aware, it has to be an identical order value each month. I guarantee if a client placed a recurring 500 word script order from us each month, it wouldn’t take long until we get a ‘oh, hope you don’t mind but the script is 600 words this month’ message.

    I like the fact that Fiverr have thought outside of the box - but I don’t think this feature has had anywhere near enough thought before it was launched. Either that, or they’re aiming it at several categories that it’s simply not built for. It’s great for a Social Media Manager - ‘pay me $250 on the 1st of each month, and I’ll manage your accounts for the month’ etc. But for anyone offering a tangible product, I just don’t get it.

    • Like 32
  8. I am working on a huge project - may take ten months or more than a year to finish, but if successful, it would make me much less reliant on Fiverr.

    Great answer!

    I’m currently working on my own website, writing the front end for it, and prepping it for a back end ordering system with payments.

    It simply makes sense to have as many different sources of income as possible.

    Why limit earning opportunities?

    The Voice Over Pete example is a good one - I remember watching his story when it happened. Just goes to show, no matter how much of a golden child any one seller might believe they are, Fiverr will drop you in a heartbeat if they feel they have to.

    The other major issue with Fiverr is the uncertainty and instability of the income. We had a month last year where we made just under $10K. We made just over $1K in December. It’s impossible to plan around inconsistency like that. It’s feast or famine on here most of the time.

    Our plan for 2021 is to use the services that we offer here on Fiverr to create and sell digital products for ourselves. We do this for other people all the time, so why not us?

    • Like 5
  9. 318448_2.png manuelmarino:

    For me, the thread must be closed.

    Not your decision to make.

    mmmmm impressive, the thread is still here 😉 I didn’t want to offend you or anyone. I was just trying to calm down, because an aggressive behaviour doesn’t bring to anything. I’m happy anyway (can I say for myself?) that we have a result and anything is going into the right direction 😊

    I was just trying to calm down, because an aggressive behaviour doesn’t bring to anything.

    There was no aggressive behaviour that I could see - merely impassioned conversation, which is exactly what I was hoping from this post. It’s understandable that forum members wouldn’t want someone ‘speaking for them’, by declaring the post closed, just because it suits that one individual - I felt the same way. That’s what moderators are here for. If they think that a post is getting ‘aggressive’, they’ll close the thread. Multiple moderators were involved in the conversation right to the very end, and didn’t feel like the thread needed closing.

    I’m not sure why you’ve re-opened this post - you essentially got what you wanted, the thread had closed naturally, by itself… until you chose to open it up again.

    • Like 9
  10. Short answer. Yes, there will be SUBSTANTIAL changes to the forum in the next few months.

    I’m not ready to share any details at this time, but I have been working on this for a few months now. I will not hesitate sharing with everyone when I can.

    Every year, it seems that we go through an upgrade here in the forum. Last year, after we updated the categories structure, it significantly cleaned up the conversation “scruff” leaving mostly useful discussion threads. Since that time one year ago, the forum pageview activity had grown 3-4x. With this massive explosion of user growth comes new community members who need help and can share experiences.

    Remember, just because you’ve seen a tip or trick before, or you’re at a point in your Fiverr journey that it’s no longer relevant to you, doesnt’ mean it can’t be for someone else.

    Thank you @cubittaudio for starting this thread. Thank you everyone for jumping in with your feedback. You’re heard and there are actions underway to address and change MOST of what is commented here.

    Hi @mjensen415

    Thanks for taking the time to reply to the thread. It definitely gathered some interesting and useful feedback from forum regulars and new members alike, which is what I was hoping for.

    Remember, just because you’ve seen a tip or trick before, or you’re at a point in your Fiverr journey that it’s no longer relevant to you, doesnt’ mean it can’t be for someone else.

    What I would say, is that if your key takeaway after reading all of the comments here is ‘people are sick of repetition’, then you’ve misunderstood the point that I and the vast majority of others in this topic have been trying to make.

    Whilst repetition is frustrating, the biggest problem for the forum by far these days is the fact that misinformation is spread, in fact it’s often championed, and that these posts are so huge in volume that they drown out the useful posts. I doubt that anyone from Fiverr would, if pressed, agree that ‘remaining online 24/7’ and spamming Twitter incessantly were viable tactics for generating sales - yet if you spend 5 minutes on the forums, you’d be inclined to believe that were true.

    The changes needed are less to do with the forum itself, and more the behaviours that we tolerate and encourage here. A policy change is needed. Yes, we want the forum to be a safe space for new users to be able to come and share experiences and ask questions, but that isn’t what the forum is right now. It’s a free-for-all, where for every one valuable post, there are at least 10 “please buy my gig” posts, and 20 “stay online, spam your link on social media and be patient” replies.

    You’re heard and there are actions underway to address and change MOST of what is commented here.

    I do hope this is true, and I look forward to hearing what you have planned when the time is right. I’d love a reason to come back to the forum. Unfortunately in it’s current state, I fully understand why so many forum regulars have decided it’s no longer for them.

    • Like 13
  11. So, my original post has been edited, and the link to an example thread has been removed by a mod? :man_facepalming:

    At no point was the linking to that thread done in an offensive or rude way. It was linking to a very clear example of the behaviour which we’re all discussing here. The bullets underneath were factual, summarising what had happened in the post. I can’t see that anyone has gone from this thread over to that one, to be rude/mean/offensive to anyone in that thread…

    Yet somehow, linking to another post to discuss what’s going on in there is now against the forum rules?

    Right, ok…

    I can’t help but think this is a slightly ironic end to a conversation about how we ought to perhaps take a slightly braver stance against forum spam and misinformation, that after everything, it was my thread that was censored, while the original thread with all it’s misinformation still remains for all to see. :man_shrugging:

    Edit - This post is not supposed to come across as a rant against mods btw. They have a tough job, and I respect them all very much. I just question whether, on this occasion, the right call was made, taking everything into consideration.

    • Like 12
  12. 💯

    Follow-up question:

    What happens to the 2-3 replies from completely unreliable sources, that managed to creep in the thread before @lloydsolutions or anyone else replies?

    You know the kind of replies I am talking about.

    The ones that get 10 hearts from 0-level sellers.

    Should they stay there?

    Edit: I acknowledge that I keep falling in the same trap. I want the content to be better, not just the forum to be friendlier and for everyone to follow rules. I think @wp_kid is a zen master when it comes to moderating. 🙂

    Edit 2: For instance I had a great convo with @vickiespencer the other day. Via PM. That conversation could only take place in private. Had it been a public thread, it wouldn’t have survived.

    What happens to the 2-3 replies from completely unreliable sources, that managed to creep in the thread before @lloydsolutions or anyone else replies?

    You know the kind of replies I am talking about.

    The ones that get 10 hearts from 0-level sellers.

    Should they stay there?

    In my opinion, they should be deleted. The user could be given a polite first warning about not sharing misinformation, and directed to a page or thread that explains this in detail. Repeat offenders get a suspension or ban.

    The forum would of course have to have an agreeable ‘misinformation’ list, but then I would treat these posts the same way we’d treat someone swearing at or calling out another user.

    Yes, this is censorship. Yes, this would take a HUGE amount of work to stay on top of. But I do believe that over time, as people begin to realise that the forum doesn’t like people coming along and spreading incorrect information, it would cut down.

    Or maybe the post could remain and be still visible after it was flagged (probably a manual flag) but a standard message/messages added about the content and a link automatically added near that message like twitter fact checks to give more info about the flagged reasons

    Yeah, I was thinking of something like this too - my worry would be that the flag or warning would get read and absorbed much less than the misinformation. People like to hear what they want to hear. I dunno, it would definitely be worth a trial run - perhaps a less draconian step than fully deleting answers.

    (Also, just so there’s no confusion, I’m 100% all-for keeping an overarching atmosphere of friendliness and helpfulness in the forum. I just think we should strive for the best of both worlds. I’d love to see a simple tool that allows us to call out misinformation, without it becoming a personal attack on the person who’s claimed it.)

    • Like 10
  13. that either don’t work, or don’t work in a vacuum, and will therefore be useless to the OP. They often involve spamming social media

    Though social media is one thing that’s recommended in the Fiverr help pages.

    eg.

     

    b0a72261e3b38eee2800a70930b2964a5782cba7.pngFiverr.com
    aa2b5cb413b607e697f42a018dc3d99e3560b5a1_2_690x362.png

    Fiverr Help and Education Center

    One marketplace, millions of professional services. Browse. Buy. Done.

    How can I have my Gig ranked higher?

    Promoting your Gigs on social media, websites, or blogs is a great way to bring more traffic. The more traffic you bring, the more exposure you will receive in our marketplace. Completing your orders on time and providing exceptional service can affect your ranking. As long as you are doing well in these areas, your ranking will improve.

    So if someone asked “how can I get my gig ranked higher” and the other person said “promote your gigs on social media…” (because it was said in the help pages) someone else shouldn’t necessarily automatically say it’s misinformation. Though maybe people responding should add things like “it could (or might) help” not that doing x actually will make the gig appear on the first page.

    Maybe people responding should quote more from the help pages or maybe there could be standard text for answers to common questions (like “how to rank my gig”) - assuming the same text could be given and it wouldn’t be too dependent on that seller’s gigs.

    A problem with a misinformation flag would be that the algorithms are mostly secret and Fiverr doesn’t want to disclose exactly how they work. If someone said “doing x helps to increase the position of your gig in searches”, it might not be easy to use the misinformation flag on that even if you thought it was wrong, because we don’t know exactly how the algorithms work or how much weight is given to different things (we just know what Fiverr has said in various places and maybe how it seems to work when we use it, though it can be shown differently to different people).

    And that we’re supposed to be a lot more diplomatic

    I agree we should be more diplomatic, including when we see things that might be misinformation. And at least people giving the questionable replies are trying to help. Maybe people could explain more about how/what things will help when they see a post they think is misinformation (or what parts of the post where roughly correct/might help even if not totally correct).

    Though social media is one thing that’s recommended in the Fiverr help pages.

    eg.

    If I were a nutritionist, and someone approached me and asked me how to lose weight, and I simply replied “eat less”… I would technically not be spouting misinformation, because there is some truth in that statement, and it’s widely accepted that portion control is a contributing factor to weight loss/gain. But that statement on it’s own, is in my opinion misinformation.

    • It lacks context. How much less food should I eat? Should I stop eating entirely?
    • It can’t exist in a vacuum. Eating less doesn’t make up for not having a balanced diet or not exercising.

    I hear what you’re saying, but I think you’re arguing a very literal point, in a discussion that perhaps needs us all to focus less on the literal, and more on what we all know is correct. If it were as simple as ‘post on social media and you’ll get sales’, we’d all be rich. I think it’s almost irrelevant at this point what the Fiverr help pages say.

    Maybe people could explain more about how/what things will help when they see a post they think is misinformation (or what parts of the post where roughly correct/might help even if not totally correct).

    The problem with this in my opinion, is this feeds right into the ‘please spoon-feed me’ mentality that exists on the forums right now. Nobody wants to search, because ya know, effort. It’s so much easier to create a new thread, and simply demand that experienced sellers take time out of their day to rehash the same information they’ve already written 1000 times.

    • Like 15
  14. Hey @cubittaudio

    I couldn’t agree more.

    I’d love to help as many new members as possible but it seems like the number of posts we get a day about Fiverr hacks, exchanging ratings and even purchases will still be there.

    We do need better tools to handle people who don’t want to learn or grow and said tools will also help keep good members active and more motivated to stick around.

    I do believe there’s a new build in the works, but other than that I don’t know what changes we’ll get when that rolls out.

    Thanks @frank_d

    I ummed and aahed about whether or not to post this, but I genuinely believe that the forum has been of significant use to a lot of people in the past, and it could be again. But it does need a change of direction, and for you guys as mods to have the tools you need to help cut back on a lot of the noise, especially the noise that adds no value, or worse still, can cause harm if followed.

    I’d love to help as many new members as possible but it seems like the number of posts we get a day about Fiverr hacks, exchanging ratings and even purchases will still be there.

    This is true, and I think this will always be the most challenging thing to fix, certainly in the short-term. Perhaps adding a ‘misinformation’ flag, similar to the spam flag we currently have? I agree that it’s open for abuse, but it could be linked to a forum rule making clear what is considered misinformation, and what is not.

    Because cracking down on this also has to be in Fiverr’s best interests too. I had a quick look at Fiverr on LinkedIn, Twitter and Insta the other day, and every single post was flooded with “plz buy my gig” comments. It’s not a good look, especially for a business that’s clearly investing heavily in social media marketing (the correct form! 😉 )

    • Like 14
  15. Do I now have to wait for him to approve that I canceled the cancellation order, as in order does not show me how much time I still have until the end, and I have a button to send again.

    If he has decided to cancel, he can cancel for days and I will not accept for days, it’s madness

    You’ve not really shared much information here, so it’s hard to give you useful advice. Why does the customer want to cancel? Have you already completed and submitted the work to the order? Those are quite crucial parts of the puzzle.

    If he has decided to cancel, he can cancel for days and I will not accept for days, it’s madness

    The problem is, if you’ve not already delivered the work, and the client has asked to cancel, this approach is going to end badly for you. Ultimately, Customer Support will tell you that they can’t force someone to accept an order. If the buyer approaches CS, especially at the point where you’ve not yet submitted the work, CS will most likely side with the buyer, cancel the order, and refund the client their money. You’ll wind up working for nothing.

    Cancellations are frustrating for sellers - but if your buyer has made their mind up that they no longer want you to complete the order for them, especially if you’ve not yet submitted any work, then refusing the cancellation request might wind up costing you both time and money.

    • Like 2
  16. Hi

    I am waiting for this opportunity. I am very interested to your assistant.

    Hope you will enjoy to work with me.

    Thanks

    Hosain

    Hi

    I am waiting for this opportunity. I am very interested to your assistant.

    Hope you will enjoy to work with me.

    I think you might want to read the original post again, as this is not what the OP is saying. She already has an assistant, and is not looking to hire one.

    @pdroberts4593 - I believe Fiverr Business might be of use to you. https://www.fiverr.com/business

    • Like 5
  17. Thanks for giving me an insight into the sellers issues. I will keep it in mind.

    Is the seller able to see what the buyers history of spend and jobs is which would at least give some credibility to the buyer.

    Is the seller able to see what the buyers history of spend and jobs is which would at least give some credibility to the buyer.

    Not really, no.

    If a buyer has left a review for a previous job, that review shows on their profile, and we as sellers can then get an idea of the kind of reviews they’ve left for previous sellers. We could also (although it can be a lot of manual research) go to the seller’s profiles, try and locate the review that they left for the buyer, and in turn get a feel for them as a buyer.

    There’s no way to see any kind of spend/transaction history for a buyer. I should imagine that would be a huge data protection issue to show that kind of info.

    Also, some buyers never leave reviews, and specifically don’t want people to be able to see their buying history, so for those we can’t see any kind of history, other than the month and year that they joined Fiverr. So for a lot of buyers, we as sellers really are ‘going blind’, and it’s all down to that first interaction.

    • Like 4
  18. I have asked the question in the manner you have suggested, which is can you do the job and the answer is mostly yes but it’s not until you dig deeper that you realise the equipment being used will deliver an inferior result. So I would have to disagree that this is not simply about asking about capability.

    So I would have to disagree that this is not simply about asking about capability.

    I think most professional sellers here would be in total agreement with you, particularly about the rudeness of the seller’s response. There’s no excuse for it, and we’ve certainly never spoken to a client like that (even the small handful that we’ve really wanted to!)

    The only thing I’d add in regards to your comment about this not being about capability, is that this wasn’t made clear in your original message. I’m not justifying the rude response you then received, but it might at least explain it.

    We produce videos as well as voice over, and I had someone message a little while ago saying simply “What software do you use?”. I explained (it’s no secret, I use a couple of readily available video packages) and then asked what project they’d like to discuss, to which they replied “Oh no, I’m thinking of getting into the field and wanted to see if I had everything I need.”

    Fiverr also has a mandated requirement for Sellers that they reply to 100% of the messages that they receive. Failure to do so can result in you being penalised, to the point of losing your seller level. So even for messages where you’re 99% sure it’s not going to lead to a commercial outcome, you still have to reply. It’s for this reason that sellers get a little salty when they feel like they’re being spammed, or having their time wasted (which you of course were not doing - but it seems your seller interpreted it this way).

    I must be in the wrong place

    If you mean Fiverr, I’d say no. Keep in mind, this is one seller, and he doesn’t represent the vast majority of us who would have handled this in a far more professional manner. And, like others have said, slightly tweaking your opening approach in terms of being clear that you’ve got a project you’d like to discuss, will likely yield much more positive results for you.

    • Like 5
  19. If you have friend which have account in fiverr. Tell them for sending message then you reply the message you it will better for you.

    If you have friend which have account in fiverr. Tell them for sending message then you reply the message you

    So, you’re encouraging people to try and cheat the system? That’s your advice?

    • Like 2
  20. OK - here’s a bit more thorough advice.

    Think about the job your client is asking you to do. How difficult is it? How long would it take for you to complete the work? Devise a price that you think is fair, for the amount of time/work that will need to go into making the changes.

    Then put that to the client as a proposal. You can explain that you’re not going to charge them for a brand new design (unless of course that’s what they want), but that because the order has been completed, changes are subject to a fee. You can then offer them the fee, and see what they say.

    • Like 1
  21. please provide redesign without a new order.

    please provide redesign without a new order

    @helal311 Why on earth would you advise someone to work for free? Do you work for free?

    @setu_biswsa - I assume, if you’ve had a 5 star review, your buyer was happy with the original design?

    So, new design (or changing the existing design) equals new order. You can quote him a cost to make the desired changes. Simple. Why should you work for free?

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