[Sellers are totally unprotected]

You can not. Wear the buyers shoes, they didn’t get what they wanted and even it’s unfair to the seller that’s how they feel and if they can’t get a refund they also should be entitled to at least leave a review that they feel is fair. And you can always comment of their review with your side of the story.

I find it totally fair.

The same thing, I said…If a buyer ask you to cancel order. you have to. You cannot refuse. Otherwise, you’ll be rewarded with a negative review.

[Sellers are totally unprotected]

think it’s too much punishment and what we lose if we have at least one below 90% and it generates unnecessary stress.

Fiverr has metrics that need to be achieved in order to push sellers to be excellent sellers.

If a buyer asks you to cancel a completed order, just say “no”. You did the work, you deserve to get paid for it. The more you agree to cancel, the more your cancellation rightfully goes down. If you don’t want the cancellation rating to go down, don’t agree to cancel completed orders.

In this situation, he will leave a negative review which also spoil the seller profile. How can seller avoid this. And also refuse to cancel the order.