[What are you wishes for 2024?]

For this 2024, I hope Fiverr will continue working towards targeting a more mature, business oriented audience, so we can keep this platform as a B2B channel besides B2C or freelancing POI. This year AI nonsense has hit some sellers hard, mainly because of the media hype and misleading usability of current AI tools, but I think 2024 will put the market in his place again. Stay strong!

[Becoming FIVERR Pro: A backwards step?]

I see some changes have been implemented in order to enhance Pro sellers flexibility, so we have now some tools to revert that situation. I will update this thread with my findings and tests so other Pro sellers can benefit from it if they face this situation. Thank you Yoav!

[Becoming FIVERR Pro: A backwards step?]

On 9/7/2023 at 9:06 PM, tcmills83 said:

I've been on Fiverr officially since early 2017. I've grown my business to be extremely regular and have numerous return clients who I'm happy to say that I have worked with on Fiverr for years now. I take pride in my work, am always responsive, never late with orders, am a Top Rated Seller and have even taken the courses that Fiverr recommends that pertain to my particular Gig's in order to attain the Badges. This being said - I am absolutely bemused as to why, over the past two months - my traffic and impressions have fallen off a cliff - the worst that they have been since 2017! This ironically happened immediately as I was made Fiverr Pro and also updated my keywords as per Fiverrs keyword research recommendations. The changes I made, I did so in an attempt to Optimise my Gig, to see even more traffic and more sales. 

Has anyone else experienced anything similar?

Yes, my experience is almost the same. Since 2016, our team have been working hard to achieve the excellence in customer service. As a Top Rated Seller, our numbers were strong and we could see a steady development in our business here in Fiverr.

However, in December 2022, we got the Pro status. That was really an accomplishment for the team, and specially for me. But things didn't go as expected.

Our numbers in 2023 were not upgrading, but lowering month by month despite the excellence in the profile: not a single 3 star review or below, lots of courses, SEO optimized titles, paid promotions, coupons, you name it... not a single late delivery or problems. Now, our revenue is down the hill, we lost around 300% of monthly sales.

The reason(s)? I am still figuring out, but seems this is related to traffic/buyer persona of Fiverr users and prices. As a TRS, I could set a $25 intro price, with the regular rate. Now, even with the same rate, I have to set a $100 price per Pro rules. I bet this have been discussed a lot here in the forums (unfortunately I don't have enough free time to write or read these forums, sorry!!) but, for our business, this is not working at all. Impressions have been hit also, I suppose the low impressions/click ratio may impact it.

For us, the Pro "relaunch" is not working. I hope this gets fixed somehow soon. Now I am missing my TRS days, *sigh*. Anyway, I hope there is a "downgrade" option as last chance to return to Fiverr business.

 

[Fiverr is taking service charge of $2 when i am buying from my earnings ..why?]

Well, at least the people that order just to get free work by requesting a refund at the end, wouldn’t quite like this. I assume that the OP actually, did request a lot of cancellations as he learned this fact.

Well, at least the people that order just to get free work by requesting a refund at the end, wouldn’t quite like this. I assume that the OP actually, did request a lot of cancellations as he learned this fact.

Nice point! I think I understand more the reasons behind this movement and why Fiverr is doing that.

[Fiverr is taking service charge of $2 when i am buying from my earnings ..why?]

That strategy is encouraging buyers to try to hire the services outside of the platform, which is something that gets sellers in the unpleasant situation to explain Fiverr TOS, and buyer feel ashamed, which is BAD for business.

Money can flow, but you have to think it carefully, as the risks involved in implementing a wrong approach can be too high. But also, they may want to develop a more mature platform, with increased prices (which, by the way, gives more benefits). However, I would try other paths to achieve that.