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miiila

Seller Plus Member
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Everything posted by miiila

  1. Yes, and I'd especially appreciate the "Spam" button and the Flag option (Report) on the phone app, like on desktop. The app only has the Block button, and if you press that, it will count against your response rate, even though it literally states "This will not affect your response rate.". The spam is really awful enough, even if you only have to press the "Spam" button, but having to first reply and then Block, wastes even more time. Also, it's not sure at all what the Block button on the app actually does, it might even counts against sellers in some backdoor way if they use it often, and does it actually have someone check why you blocked, so that all those thousands of Telegram spammers actually get banned, or not... I want to mark spam as spam or report it, depending on whether it's "just" spam or scam, on the app. I don't want to have to wait until I'm at home (and potentially forget it), or have to turn on the laptop just to react to spam. The app should do. All that spam is killing me slowly. And my response rate. Also, thanks for the invite to this forum, and for listening! 🙂
  2. miiila

    Tea Party

    I like tea. I don't like parties very much. However, if either the Hatter or the Cheshire Cat were present, I'd show up. In any case, Happy Eid!
  3. That. I've been contacted a few times over the years about such things, and was really surprised that none of the people had contacted Fiverr to ask if it was okay, prior to contacting sellers through their platform. My thoughts are pretty much, if you don't bother doing that, so you can assure me that it's been okayed by Fiverr, why should I bother helping you with this.
  4. As I know I'm not alone with inexplicable drops in the response rate, maybe this clarification from support helps others, too: "I have to agree that it is pretty confusing and that we could express ourselves better, since, written this way, it sounds like your response rate will not decrease if you block the user from messaging you." Yes, indeed, that's exactly what it sounds like, and what it says, so I'm not sure why it doesn't get written in a less confusing way then? Why dupe us into thinking it won't affect our response rate? It literally says, "This will not affect your response rate." – and we get penalized by drops in our response rate for trusting what's written there. (Kafka comes to mind, once again, doesn't he @leannelrivers ;)) Anyway, I did ask to please make it less confusing and passing it on to the devs/coders/relevant team that it also should be consistent between desktop and app – there is no Spam button on the app, just the Block button (with that, yes, very confusing and weirdly worded message, that, yes, does sound like our response rate will not decrease, as it exactly says that it won't). And it costs even more time on the app to react to the spam in the exact right way, then. Some of us get an incredible amount of spam. And sometimes, we aren't close to our pc for a whole 24 hours, just imagine, or don't want to power it up and waste expensive electric energy, on top of our human energy, as well, just to handle the constant spam load soon enough to not forget it and see our response rate and potentially level drop (because of *spam*!), and spend our time on, you know, actual work and communication with actual customers on the platform. Can we please get a "consistent Spam handling" between desktop and app, so we at least "only" have to press a Spam button per spam message on the app as well, just like we can on desktop? And if that's not possible, for whatever reason, please get rid of that text that lulls us into the obviously wrong sense of security of having done everything we needed to do to protect our response rate. Thank you.
  5. Nobody can tell you that. If you feel you need to change something, change it, but nobody can take the responsibility for that but you. It could make things better or worse. The only real advice that anyone here can give you is to make doubly sure that there's nothing in your gig description that would be against Fiverr's terms of service, as your gig might get reviewed when you update.
  6. The US numbers could be a bit too high, as the US most probably are the most preferred country to fake being from on gig economy platforms. As we sadly have no way of knowing by how much, I guess, it's not really relevant, and it might not be that much, just a small detail for the sake of thoroughness, while playing with numbers.
  7. If I remember right, I think you need to unlink it on FB, not here, google a bit to see how.
  8. I suspect it is so that everyone everywhere can at least buy a cheap cup of coffee with the revenue of a gig. (Thanks, King! ;)) Jokes apart, you can send custom offers for $5 no problem, though, at least, I can, and do, when customers only need a little something, so, you could add something like "If you just need .... done, please contact me for a custom offer at US$5" to your gig description.
  9. It's a ghostwriting gig for ebooks in English? Then that might be your problem. Perhaps try offering the same in your native language.
  10. Since I turned on "Request to order", I've gotten two order requests... from spammy sellers who can't tell a gig from a BR. I've had, precious few, new actual customers since then, but I think they all used the normal contact button, just like before. Now, I'm wondering if the main "benefit" of using that feature is our gigs being shown to fewer people. I didn't really get direct orders that I would not have wanted before, more the contrary, usually... apart from orders from spammy sellers who can't tell a gig from a BR... which is the only reason I activated the feature. So, what is worse for my account, having the feature on, or cancellations of orders from sellers who obviously don't know enough English to even be on this platform...🤔
  11. Was just to keep people from asking if I'd prefer the medieval times, but indeed I like the timer function and signaling when it's done, that my current washing machine came with. Before that, my brain regularly forgot to tell my body to check and take the washing out in a timely manner... 🤫
  12. An add-on that catches the seriously stupid and pattern-y Telegram spam before it reaches our inbox and makes our phones alert us, or the jarring desktop notification sound makes us fall from our chairs when it's just crickets else, would be more helpful and preferable. 🤫 Maybe Grammarly could help Fiverr by flagging the bazillions of intentionally wrong and creative spellings of "(((t))))@#£_&-++(ele)(g)(ram) that the neverending stream of new accounts constantly comes up with to pass Fiverr's filters? Well, I guess not, meanwhile, it must be faaaar too hard for AI to get what's going on and what human beings with a natural IQ above zero get with just a quick glance. So does this mean the end of the diversity in my inbox? Only boring "Hi"s instead of "hii"s, "ho"s, "hlo"s, "hellow"s, etc., from the myriads of seller spammers? Ah, probably not. Grammarly should definitely know how to spell our favourite green platform, though, or teach itself how to, now. AI might even able to let Fiverr be Fiverr in some contexts, but given the context density and hyper-creativity of your typical Fiverr spam, I appreciate that it must be as hard for AI to identify the right context as it obviously is for AI to not identify the Telegram spam. Still, I'd prefer better anti-spam control to grammar control, it helps to see how people write as they write on their own. It might do more harm than good in helping the wrong people with the wrong things. But I guess it's too late, I keep seeing Grammarly & Co. pop up at more and more places, humankind is too keen on making it easy for itself and on relying on gadgets rather than their brain. Maybe the companies behind all the AI tech can strike a deal with countries' educational systems soon to replace grammar and such with coding in the curriculum. And add "Defence against the Dark AI Arts" classes. 🪄 I do appreciate washing machines, though. 😉
  13. Well, scammers, "I'll give a bad review if you don't do x for free" wannabe blackmailers, and the like may choose to opt out of leaving a review, though, if you stand up to them, as they may be able to tell which way the wind is blowing, and fear you'd leave them feedback that would reduce their chances of ever finding a seller who'd want to work with them again, or report them to support, or both. So, no bad feedback can also mean that the seller was more threatening than the buyer 😅
  14. Hi :). Oh-oh, be very careful, there are gacha games out there that are super easy to spend substantial amounts on. 💸 I'd look for educational games that are fun and interactive and teach something at the same time, for example another language, or about environment, kids can so easily learn stuff by having fun, and they usually love a "challenge". The games by trustworthy companies typically list the appropriate age, and often are supervised by education pros, and there are entertaining while educational games with popular characters, too, you can probably find a few games for some of your son's favourite cartoon, movie, or book heroes, and you can see footage on YT for many, so you can check them out a bit. But, yeah, pay attention to the "in-game purchases trap", and if you want to let him purchase, maybe see if you can set it up so that he'll need to ask you to do it for him by fingerprint or password or something 😅
  15. Yes, I perfectly understood the "unfair, because you didn't actually take or wanted to take business off-platform" part, you're absolutely right there, and I'd also have argued about that with support until they'd seen my point, I actually kept it brief intentionally, as I was sure you'd understand. It was a nicely meant advice about the "helping customers with their Amazon book by buying and reviewing it" part; it would've been better to go with the warning than risking that someone else takes a good look and decides that a warning might not be enough. You got lucky in that the notoriously overworked and often not too well reading support person either didn't really catch on about the review thing or was letting you off the hook easily with just a warning, you can actually lose your account over such a thing, depending, and don't trust any "three strikes" myths, depending on what exactly the ToS or guidelines violation in question is, you might not even get a second chance. Anyway, if you want to keep telling buyers that you'd buy and review their book on Amazon or such, good luck, you might need it, whenever there's an issue with an order, or someone is doing an account evaluation for checking if you're up to TRS standards, or such, it might be a more attentive person. "I only offered to help a customer who has been very kind and generous to me answering him that I had no problem buying his book and posting a review after reading it," You didn't have a problem, and I get it, as you'd, of course, have left a completely sincere review, not in the least influenced by that the author was your customer, so what's wrong with that, however, Fiverr and Amazon have a problem with it, when there's a paid service involved, even if the paid service part directly had nothing to do with the feedback. I don't want to go into it even deeper, just some food for thought, and you can easily google the whole complex, it's quite interesting, actually. Do what you want of course, Like others, I was just trying to make you see about the review thing and help you not to potentially jeopardize your account, take it, or leave it. Awesome that the "taking business off-platform issue" was rightfully recognised as a misunderstanding on Fiverr's part and resolved by support and that you could get the unfounded warning for that off your account. It's also my experience that they do rectify mistakes on their part. 👍
  16. Well, you posted your "Day 1 with no order" topic on Friday, April 14, today, it's Monday, 17, which makes it a whopping 3 or 4 days, over a weekend at that. Maybe make an entry in your calendar 🗓️ if you want to keep track.
  17. Same. It's tempting to draw conclusions based on things that seem to fall together, but there are so many factors to this game, that it's very easy to draw the wrong ones, or to neglect the bigger image.
  18. Drop the matter right away if not yesterday, be glad you got away with a warning, and keep that warning in mind.
  19. Try sending screenshots of that to customer support.
  20. The disabling should be temporary, to "quarantine" your account until Fiverr could investigate and make sure that there's nobody controlling your account and causing harm. Keep calm and keep in touch with support. Maybe also ask them to notify your sellers for you. If you can't use Fiverr's ticket system "from inside", you can contact them through email, support@fiverr.com, I think, but you should be able to google that. I hope everything will be back to normal for you soon, so super annoying, this kind of thing! 🍀
  21. That's a good argument, it's certainly possible to implement a little longer line for users "in good standing". Those tons of Telegram spam accounts, for example, are always new accounts and certainly haven't ever bought a Gig, nor would they, most probably, even if it was the entry ticket to dropping their spam to as many people as possible.
  22. Which, still, is a super illogical thing if it affects orders beyond the time you had it turned on. Just saying, in case Fiverr staff reads; you, of course, know that.
  23. I'd think that trying resume writing, like the previous millionaire, would still be the more viable attempt. Only if you're qualified, though. Why memes? Can people earn substantial or even any money by posting memes anywhere, so that they'd feel it was a worthwhile outsourcing business? I thought people post memes for free, just for fun, but might be mistaken, the world is weird, for sure. Where would you post the memes you'd buy on Fiverr, and what would you get for it?
  24. It's a good idea to let the buyer know that if they want their refund back to their payment method instead of as Fiverr balance, they'll have to contact support on their part. Also, from a recent experience, better also provide a direct link to the respective support ticket page.
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