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catwriter

Seller Plus Member
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Everything posted by catwriter

  1. Why do you offer them in your gigs if you don’t even know what they are? Someone might think that you’re trying to scam buyers by taking their money for a service you can’t provide.
  2. If the rules of that particular group allow it, sure. Keep in mind that some groups forbid it, and admins can report you if you share your gigs there.
  3. By now, it looks like trolling, and like he isn’t even trying to grow his business here.
  4. I think that failed tests don’t show even without hiding them.
  5. How? It doesn’t show on your profile. Potential buyers neither know that you took a test nor that you’ve failed it.
  6. What makes you think it’s 4.7? If it’s the analytics section, they calculate the last 60 days, and 4.6 could be your all-time rating. Where does it show to you that it’s 1 hour? It’s not all-time completion rate, it’s based on the last 60 days, so the numbers can fluctuate.
  7. Great, there shouldn’t be any problems with that. 🙂
  8. Not unless it’s for a completely different service. If it’s for a different service, it will look like you’re trying to make buyers think you got reviews for one thing, but got them for something else.
  9. Better titles are more likely to get attention. The URL of the gig stays the same, it’s always been like that.
  10. There’s an option to mute users, but, if I remember correctly, all it does is not notify you when they mention you. (I haven’t actually used it, so I don’t know for sure)
  11. Here’s what worked for one seller: Good luck!
  12. Thank you for a lengthy explanation! I understand now (or think I do, anyway). I’m using 3 video scripts as samples. The names of the organizations are mentioned, and in one case, the website. The buyers all allowed me to use these scripts as samples to show to potential buyers. Do you think it’s fine?
  13. May I ask why? I keep the samples as they are (that’s what my former buyers allowed me to share, after all), mentioning specific companies and all, and tell the potential buyers who ask for samples that I’ve received the permission to share those samples, and only those samples (that’s also useful when they ask me for other samples, I explain that I don’t have the permission to share them, and that it would be a breach of confidentiality; serious buyers like that, and those who complain, well, I don’t work with them).
  14. Unless they’ve asked those clients for the permission to use the specific piece as a sample. I did it a few times, and now I have a few samples to show to buyers. Sometimes those samples help, sometimes not.
  15. How about making a list of those countries, then, or the list of those 160+ countries, so that people know in advance whether they can work on Fiverr or if they would just get banned as soon as it’s discovered that they’re from a certain country?
  16. What would that accomplish? It would probably cost you a lot, and Fiverr can’t be forced to allow you to work on their platform. Don’t get me wrong, I don’t think that it’s all right not to let someone work on Fiverr just because they’re Iranian, it’s that I don’t see what would you gain from it.
  17. So what else you think I can do ? 🙃 I can’t see they suspended my account without any reason or fault… Give them some time to answer your last message, then, maybe, send a new one (within the same ticket, don’t open a new ticket on the same topic or it will be marked as spam), with scans or whatever you need to prove what you told them was true.
  18. In addition to this: whatever you do, don’t delay delivering orders just so your queue would look longer. That would be unprofessional and unfair to buyers.
  19. It depends on the buyer, really. Some don’t even notice how many orders you have in the queue, and are shocked when you explain it to them that you can’t start working on their order immediately, because you have to finish the orders you got before theirs first. Some will, indeed, buy your gig if you have a few (or even many) orders in queue, because they believe that you must be good if so many people order from you. Some of those will get angry because you don’t immediately start working on their order. On the other hand, if you have many orders in queue, some buyers won’t buy from you because they’re either in a hurry, or because they think that, with so many orders, you will be too busy to take care of theirs properly, and will just want to finish them all as quickly as possible.
  20. Fiverr takes 20% from every order, so, if the price is $30, Fiverr will take $6, and the seller will receive $24. It’s in the Terms of Service, and you (and your friend) had to check the box stating that you have read the ToS and that you agree when you signed up.
  21. You offer social media kits in 2 of your packages, but don’t even know what it is?
  22. Well, if you give that seller a glowing review, and the same seller buys from you and gives you a glowing review, it can be seen as review manipulation, especially if the two of you repeat it a few times. If you simply buy what you really need, and don’t participate in review exchange, you should be fine.
  23. That’s how it should be, but I’ve read about cases when CS sided with the buyer demanding additional revisions even though the order was already marked as complete. That’s just one of the reasons why offering unlimited revisions is a bad idea. Do you want people who will come back months later and demand additional work at no extra cost, though?
  24. The buyer can’t change the review, but can complain to CS and claim that the work wasn’t finished.
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