hannxm

I've received quite a few but I've reported every single one. It's been surprisingly quiet since the last batch of messages so Fiverr must be on the case.

I've been very fortunate to have a gig selected twice for the Rising Talent badge, yet I was still on the third page. It seems pretty random how you appear, I'm not sure there is necessarily a rank where you can get to the front page because it seems to change every time you load it.

Just ensure that your gigs are of high quality and eventually, orders will come in. It's harder when you're just starting out but there's nothing in particular you can do other than sharing your Fiverr page.

If you can back up and justify your price, and you're getting buyers in, then keep your price as it is. It is frustrating when someone else offers a service at a very cheap price, but if you have good reviews and experience/qualifications, it's natural for your price to go higher and some people will be happy to pay for that.

Contact the seller and ask them.

I've been back and forth e-mailing with CS for a whole week at this point and they don't seem to be listening to me and it's driving me mad! On top of that, someone else handled the ticket, ignored everything I'd been saying and just sent me generic instructions for the verification process. They also e-mail me and the day after they reply at 10pm, they say that they're going to close the ticket if I don't reply soon enough! Their system is not sending me the verification e-mail I need to be able to verify my Paypal/bank account to withdraw my funds. This is an issue I've seen posted here before where Fiverr admitted it was an issue with their system. However, it seems they're not accepting responsibility this time around and won't listen to me after repeatedly asking me the same questions and giving them the same answers. Yes I've checked my junk/spam folder for both e-mails that I have. Yes I've checked it's the same and correct e-mail address on my Fiverr and on my Paypal account. Yes I know how to begin the verification method which I've now attempted several times. Yes I've deleted cache and cookies. Yes I've tried incognito mode. I even sent them a video of me going through the process for the 10th time and showed them my inbox and the junk folders proving it's not coming through and they still were like 'I couldn't see that you checked the junk/spam folder'. I'm starting to lose my patience with them! How many times do I have to tell them the same info over and over that there's an issue on their end before they listen to me?! They're just not listening/helping or asking their engineers to investigate the problem, so it looks like I'm not going to be able to get anything I've earned! What else can I do?

You joined last month. You're also selling things that are in the popular category, meaning you have a lot of competition. It takes time to get orders as a new buyer, but you can't expect immediate results after only a month.

Personally, I wouldn't quit a more stable job for freelancing, but it's good to do on the side.

I'm from the UK. 🙂

It's hard to do freelancing when you're working full time. I'd maybe reduce the number of gigs you offer to the ones you really enjoy doing or feel you're the best at and focus on those for a while. Also allow yourself a little more time to complete them too. It might take the pressure off a little bit which will allow you to enjoy freelancing a bit more!

I would say, charge what you think is fair for your service and state in the description what your experience and knowledge level is and assure that they will get an expert service for the price they pay with you. Unfortunately though, whatever you do, there'll always be people who are underselling their work.

My fees are low at the moment because I'm just starting out here so I want to rack up some reviews first, but I didn't realise how much I was seriously underselling myself when I was making my initial gigs, so I did put my price up to a more reasonable price (though still cheaper than my counterparts!).