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Everything posted by mjensen415

  1. Well, if that's the case, this is the first step in fixing the "disaster". We'd love your help.
  2. Correct. Your "Rank" here in the forum is largely based on the number of topics, posts and replies you have in the forum. It does not change anything on your sellers account.
  3. Hi everyone. I'm seeing that the Questions feature hasn't really been used correctly. Which is ok and we'll get there. I thought I'd start by setting an example. I don't love the name "members" under everyone's profile. This is a default setting from the new platform. I would prefer something along the lines of "Seller" but not everyone sells (we have some active buyers only here in the forum). So what do you think? Please let me know what you'd like to be called and upvote suggestions you like. The winning name will have to be approved before implementing (re: boaty mcboatface).
  4. My PMs are open. Happy to discuss your perception vs the data.
  5. As for changes, yes. This has been about 7-8 months of work to get to where we are today (data migration, look, platform, etc). In the coming weeks, there will 100% be some changes to the categories, permissions, and leveling systems based on feedback and the designed "purpose" of the forum. I have referred to this launch as "seeing if the boat floats". Making sure all of the backend systems are working and the engine runs. Now we can turn our focus on the "how" we can find success in this shared community.
  6. In all seriousness. This is a great conversation about behavioral norms and preferences. There are many ways to interact with a post. An online forum should be a place that's accessible to everyone. I try to not dictate HOW someone interacts, I'm just happy they are interacting. It also sounds like there is an over-emphasis on "posting spam to gain a badge or rank". I see the numbers and I can assure you this is not the case. There's no one that I can see gaming the system for a fancier badge. I'll post something for the larger audience about this. But a good way to think about it is: Ranking - Activity (number of posts) Reputation - Content (quality of posts) Badges - Gamification of tasks Full transparency: I had given myself the "grand master" badge as a test to see how the ranking system worked. I'm happy to "play fair" and take those away. PS, In no way was it my intention to be rude or dismiss @mariashtelle1, quite the contrary. Apologies to her if that's the way she took interpreted it.
  7. Don't you worry. I see all of your posts. 😉
  8. No. Activity in the forum does not affect any rankings, listings, or Gigs on Fiverr.com.
  9. I know you're being sarcastic, but sometimes it doesn't come across to everyone as amusement. Someone who comes from a different culture or where English isn't their first language could misinterpret with out knowing the context. Personally, I try to steer clear of sarcasm in a written format, unless I can be 100% clear in my inclination or tone. I don't consider acknowledgement of a reply or a post to be "spam". In fact, just the opposite. I like seeing transparency in communication and recognition from those who are participating in the conversation. Remember, there are ALL levels of seller here on the forum who are all looking to be a part of the community.
  10. Hi everyone. I can confirm that we (Fiverr) have hired 3 full time moderators to help out and keep order here in the forum. These are different than who you've seen active here in the past. They are Fiverr Staff, not volunteer freelancers.
  11. Thank you for letting us know. We will look into it.
  12. Thanks everyone. We're definitely aware of it. It's an artifact from the migration. Give us a few days to fix it.
  13. Fiverr is a place where professionals across hundreds of industries come to grow their business. To maintain a respectful, inclusive, and safe environment for everyone, we’ve created a set of standards to serve as a moral compass for behavior in our community. We see the community standards as a “living document” and plan on updating them in an ongoing process. The community standards include five sections: Integrity and Authenticity Intellectual Property Objectionable Content Violence and Criminal Behavior Safety A link to the community standards can be found here: https://www.fiverr.com/community/standards In addition to the community standards above, we’d also like to reinforce some best practices for communication in the forum. And though they may not all be strictly against the rules, posts may be removed/edited and users may have their accounts affected if they push the boundaries too far. When starting a new discussion, please check that you aren’t duplicating an existing discussion thread or creating one that is very similar. These will be removed. Controversy or entertainment is OK, but attacks on other users, staff, Support are not. Keeping posts calm also makes it easier for us to collect feedback – both positive and negative. Violations may result in account bans without warning. Posts may be edited or removed for extreme language or negatively calling buyers/sellers out by username. Post will not be tolerated with extreme adult language, extreme sexual comments or innuendo or similar, so please self-moderate your choice of words or use * as needed. No personal attacks, including Fiverr employees or volunteer community Moderators. Posts with links or images showing the usernames in private messages or elsewhere fall under the same rule unless names are completely blurred or blacked out. The Invision Community forum software has the option for users to send Private Messages. These messages are still subject to the Fiverr Terms of Service and Community Standards. It is against the forum rules to copy/paste content from these private messages or take screen shots of them and post the content on the public forum. If you do not want to engage in private messaging with someone, ask them not to contact you and use the available tools to block their messages. We recommend that you contact other users only if they invite it and realize that the user may report you for spam. There are times that users may have good reason for making contact off-forum, just take extra-special care in doing so. Invision Community has tools that allow for post edits and deletions. Those tools are primarily for correcting typos and adding new info. Edits, including edits no longer displayed publicly, are retained in edit logs at an administrative level. Posts will still be moderated based on the original post, not based on edits. Violations of the Fiverr Terms of Service, forum rules, and Community Standards will still be utilized based on the original post. Editing or deleting a post does not remove or negate the violation. Excessive edits/deletions make posts difficult to read. The tools should be used moderately. You may post links that are relevant to the discussions as long as they are not links to your own website, blog or otherwise violate ToS or these rules. Gig/profile links belong in My Fiverr Gigs. All links and posts should comply with and the Fiverr Community Standards. Unapproved links will cause link or post removal. Links must not be shortened using non-Fiverr shortening sites. Gig/profile links should include thefiverr.com domain. This is a safety/security risk. Readers should not click on shortened links or links that may be questionable. Ads, Self-Promotion, Posts with Requests for Sales/Buyers that are posted may be deleted without warning. Since all users should be aware of the rules on promotion, when moderators lack time to edit/move posts to a correct category the post may instead just be removed. Don’t plagiarize. Don’t copy forum posts or on or off-Fiverr content. Links to other content may be used within a conversational post & abide with the other forum rules and Fiverr Terms of Service. Bumping and cross-posting is not explicitly disallowed but is discouraged and if abused will result in the removal of posts. The forum does not replace or act as a Customer Support portal. If you have technical issues or account concerns the Support Team can help. If your forum access becomes restricted, check your main forum page for any admin notices. If you do not see a notice or if you have further questions, you may also contact Customer Support with any forum issues. This forum was created to provide a home for our Fiverr community. This forum is moderated. Each message posted is owned by and the opinion of the original poster. The forum team of volunteers and staff members reserve the right to remove/move/edit any or all posts at any time and remove or suspend the user if deemed necessary.
  14. Yes you can do that and it will go to the Moderators and myself to review. Good note to update the reporting reasons. Thanks!
  15. @miiila - There was a time limit set for editing posts of 5 min. Typically used for seeing typos or changing something quickly after posting. I've changed that time frame up to 30 min. This feature unlocks at higher levels.
  16. Great catch. Thank you. I've updated it. Please react away!
  17. Hello! Welcome to the new Fiverr Forum! You’ll find some category changes and new ways to interact with discussion threads. You get to choose how you see content. As the categories have given way to "Forums" you can jump in and interact on a "forum" level. Or you can see all activity (like the old forum) by changing the view at the top of the page. Table: A traditional forum table view Grid: Displaying the forums in a grid Fluid: A simplier dynamic listing topics with a filter box This is still a work in progress and I’d love any and all feedback. We’ve all been working on this for a while and some things we needed to wait to go live before adjusting. If you have feedback, please leave it in “Product Feedback” -> “Forum Feedback” Every user’s stats will be reset, but they will retain their old “Level”. This will be updated in the next few days with a leveling system. This new platform also has new achievement badges which are live now. More on that in the next few days too. Check out the new “Fiverr Questions” - an area where you can ask questions, the community can answer and then vote for the best answer. If you’re checking out specific Fiverr Products (Learn, Affiliates, Elevate) you can find them in the “Fiverr Products” section. Specific Verticals are getting their own discussion groups. You can start by checking out Music and Audio. Thank you all for your patience while we get this bird off the ground! -MJensen415
  18. Welcome to the party! 

  19. Right now! See you in a few days!
  20. In addition to your dedicated success manager and exclusive community events we’ve added some exciting new features to help jumpstart your success: Access to advanced analytics: Track your traffic, competitors, and top keywords to optimize your Gig performance through the new analytics dashboard Create custom coupons: Reward loyal buyers and have them ordering from you on repeat when you create custom Coupons. Win more buyer requests: Enhance your chances to win more orders. Get priority for new buyer requests with personal notifications and prime visibility. We are gradually opening up Seller Plus to ensure that all interested sellers have the opportunity and time to engage with their Seller Success Manager. If you’re interested in being invited, leave a message below. Doing so does not constitute a sign up and you’ll still have to go through the process. Have questions? All information and questions can be found here: Fiverr.com Fiverr Help and Education Center One marketplace, millions of professional services. Browse. Buy. Done.
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  22. Yes, there will be a lot of “bugs” and nuances that we’ll all have to be open about. If something’s broken, not working we’ll fix it. We can only test so much in sandbox mode before it’s live.
  23. The Fiverr Community Forum is currently in “read only” mode while we upgrade to a new platform. Expected launch will be Tuesday, June 22nd. Looking forward to seeing you back then!
  24. We will be launching a NEW FORUM PLATFORM on June 22nd! On Thursday, June 17th, we will freeze our current forum and place it into read-only mode. The full migration and testing will last about 3 days due to the large number of posts as well as the multiple time zones where principles are working. Once we’re confident everything has been tested and is working correctly, we will re-launch the new forum on Tuesday June 22nd. Stay tuned for more information about the new forum over the next few weeks leading up to launch!
  25. Hi everyone. I want to bring to your attention a new(ish) vertical that we’re looking for sellers to get some Gigs into. The vertical is “Audio Advertising” and it live in DIGITAL MARKETING ➢ DISPLAY ADVERTISING There are only a few Gigs active and this presents a great opportunity for sellers to highlight their skills. What is “Audio Advertising” you ask? Audio Advertising = an automated selling and insertion of ads in audio content like podcasts, digital radio, and streaming music services by leveraging programmatic audio-specific publishers. Check out the full vertical here, then re-visit your Gigs to see if any would or could fit! You can always start a new Gig too. Comment with questions!
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