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goldenlily

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  1. I'll give another scam example. Let's say an Upwork Seller opens a Fiverr Buyer account, purchases a couple $5 gigs and completes them as normal to make themselves look legit. Then they charge $20 on Upwork for fake positive or negative reviews on Fiverr. Next someone hires them, so they purchase the fake order, force cancel through customer service, and either leave a positive or negative review depending on who is hiring them. They make a profit. How will the Fiverr algorithm even notice them if they are also completing normal orders and looking legitimate? It seems the only way to protect ourselves from this is to never allow a cancellation. So the BIG question is: 1. Can Fiverr Buyers ever force cancellations after delivery, even if the Seller denies their request? 2. For Seller Plus Members: At what point does Order Completion Rate for BUYERS get marked as low or medium? I would love to see an actual percentage, that way we can easily see which Buyers are likely to force cancel a lot of orders.
  2. I completely understand the purpose of this update, however I can think of two scam situations, and I'm wondering how sellers will be protected. I understand that Fiverr Buyers who are also Fiverr Sellers won't be able to leave reviews in this case, which is good. And first-time buyers also cannot participate. But what if there is an established Fiverr Buyer who is also an Upwork Seller? I think you can see where that would lead. If it is found that there is a scam account on Fiverr (who is hired on another platform to leave fake positive or negative reviews), how soon will they be found and disabled, and what will happen to the fake reviews that were left and had harmed a Seller's account (or boosted some other account with positive reviews)? Will they be hidden/removed? As sellers, we can partly protect ourselves from scams by simply not accepting cancellations. That would put an end to most of them. However, aren't there ways that Buyers can force cancellations without the Seller accepting the request? Please correct me if I'm wrong. It seems it has happened a few times. If staff can reassure us that Buyers cannot simply force cancellations after delivery, than that will protect us in the long run.
  3. After those 3 years, did the order get removed from your dashboard automatically? Or did the buyer end up completing the order?
  4. I would prefer to be able to turn it off, but it’s true that it is probably being used for data collection. I cringe every time I see it because it has nothing to do with my gigs or industry. So I feel for the client who needs to jump through more questions, even if they are optional. It just makes for an awkward experience. I suppose if they are seeing it on every single gig on Fiverr, then they will become used to it eventually.
  5. Warning: Last time I tried this on the app, the message did not actually get received (even though it completely appears as if it does). It shows as sent, but then when you go on your computer, it's completely blank. It's major bug that has been around for at least a year.
  6. That (2) is a bit too neutral of a response if and only if the buyer has the majority of the fault. I totally agree about this: But any situation can be turned to support your side of the story, phrased into a positive, polite one, but still, stating where the buyer went wrong. I would say “I am sorry that it didn’t work out for you. I have sent you several revisions after your remarks and the additional work you’ve requested, and I tried hard to do the best I can to meet your expectations. I wish you well in your future projects.” Then, blocking him and at the end, you can be more harsh on the review you post on his profile, if you need to be more harsh 🙂 Is there a way to leave a different review on their profile? I don’t see that option. I only see the ability to respond to the review they gave. This is in regards to your suggestion below:
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