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Hi! Thanks @Kesha for responding and advising, it is very much appreciated. Unfortunately, all of the above still relies on my availability to respond to messages, which makes it difficult to fully disconnect and enjoy a true vacation. I’d need to be consistently available to maintain a high response rate in both overall and hourly metrics. Additionally, if clients don't provide the necessary materials, it may lead to frustration for them when I return. As a result, the suggestions don't quite allow me to take a much-needed break without still working or being in a location with internet access, which makes activities like hiking or backpacking impossible. I truly hope Fiverr can find a balanced solution, as, after being a long-time seller on the platform, I’m incredibly grateful for the opportunity but also find it challenging to manage the anxiety and stress that comes with trying to plan a short break. If you have any further suggestions or advice, I am all ears!

Thanks @Kesha , though it may be helpful to clarify this point a bit more if you may (particularly the part in red-orange). That is: Availability matters. As a best practice, it’s always in your best interest to complete your projects efficiently and on time to ensure the algorithm knows you are ready for more work. Further, be mindful of your time away from the platform. While we encourage you to take breaks and turning on Vacation Mode doesn’t directly impact your profile, remember that our algorithm looks at data from recent activity to know which Gigs to push out. Not having recent activity due to long periods of inactivity may cause the algorithm to slow down pushing out your Gigs. Maintaining consistent activity helps keep your gigs visible. Is there a specified number of days that you would recommend, for example, here's a situation I run into and perhaps some may as well. I'd like to take a break to travel, perhaps two weeks, however, in order to do so I need to pause incoming orders and finish the ones in queue, so this may mean the gig is paused for about three weeks instead. I haven't taken a break this year so this is my first time in a while, hoping with all the changes made that things return to normal when I return albeit may start off slower. Thanks.

To add to this forum, I was a 9 all up to yesterday, however as the Caribbean was bracing for Hurricane Beryl, I paused my gigs just in case power was knocked out for an extensive period of time. Thankfully, we were spared and so I reopened Fiverr this afternoon when power was restored and to my surprise saw my success score shows as '-'. Fiverr Customer Support is stating that I have not had orders for a while, yet I delivered an order up until even yesterday and have been receiving orders consistently (which can be verified by the reviews on my profile), I'm awaiting further response from them but this new level system is behaving very strangely.

Good day everyone, I've been reading the forums and it seems there are a few topics on it but I thought I'd still address it once again. With the recent up from Fiverr moving to Success Score, I really wonder how many persons on the platform are being severely impacted by it. My quality of delivery, service, communication and so forth are all still top tier yet I find the impressions, clicks and orders have all taken a serious nose-dive as if the platform has suddenly become a ghost town. Has the implementation of the Success Score completely warped this platform such that those who were performing well are suddenly at the bottom of the pool or is there something more sinister going on? I think I've read somewhere that the platform also lost a chunk of the customer base, does anyone have proof of this? I find it quite strange. I also have found that persons who were offering services at reasonable prices have now all dropped down to nearly 50-60% price cuts just as it would seem, to stay relevant and to survive on the platform, I also wonder how many of you are doing the same. Are there also some serious bugs that is plaguing the platform given this major update? So really, how many of you is this impacting?

Thanks, we'll see how this goes but can't say it is more realistic by adding a metric like that one.

Good day, I hope the community is well. I must say, something is either wrong with Fiverr's metric system or the buyer feedback experience is now wack to say the least. I have buyers who are more than happy, over the top pleased along with repeat clients all leaving 4.7. It would not be an issue if it wasn't for Fiverr requiring near perfection in order to maintain certain levels or ranks. I can absorb this for now but eventually this will be a huge issue. I recently saw the feedback metric has different words and criteria with one being 'value for money' which is the one that always seems lower during feedback and I can't help but think something has gone wrong behind closed doors. I am not even sure why that is even a metric to consider, what was wrong with the previous ones? Why is every change seemingly a way to break down sellers? Is it just me or are others experiencing similar?

Hi, Yes thanks, I have the licensed music included at this time in order to bring some differentiation to the packages I offer but sadly as you said, I can't include custom gig extras as ticked items in the gig packages which I think is a really good move if it can be implemented. The reason I ask for this is because, Shutterstock doesn't really have what I need for my clients and the filter system is too basic unfortunately, I can't filter by BPM, length, category and so on so the interface is practically unusable for me at this time as well. If I could offer Background Music like before, even as a gig extra but have it tick typed into the packages that would be great. If I may also add, it is strange that up to now UHD 4K isn't a tick type for gig packages in the logo animation category as well. Thanks for the speedy response!

@editorial_video Hi Yoav, Thanks very much for advising, however the good thing about 'Background Music' is that it showed up as a ticked item in the packages. At a glance, without this, and having 'Background Music' as a custom gig now makes it seem that music may not be offered unless the buyer clicks through to the order page. Comparing packages now becomes problematic as two packages may look similar even though (cost wise) one is different. It limits how I can customize my package for clients. My humble suggestion please is to at least allow custom gig extras to show up in the ticked part of the packages, that way it can be clearly defined. Thanks, hope this can get passed along to the team.

This is a nice feature, however, I am not a fan of them removing the Music option from the Gig offering. For example, this locks me into using Shutterstock as custom gig extras do not show up in the package offers, quite disappointed here.