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Everything posted by radie16

  1. Yep! It is definitely all about non-tangibles, but part of the business.
  2. It is up to the seller. So we can decide to include Commercial Rights or not in our offering. This is standard practice with this kind of thing. Even when purchasing something like a font from someone, they’ll have different charges for personal and commercial use. It may not make sense to you, but companies want to cover their bases when it comes to future issues and the Commercial / Broadcast Rights take care of that. From the TOS page https://support.fiverr.com/hc/en-us/articles/204827497-Copyright-and-Intellectual-Property-Rights Who Owns the Copyright? On the Fiverr platform, buyers are granted all rights for the delivered work, unless otherwise specified by the seller on their Gig page. Note: Some Gigs charge additional payments (through Gig Extras) for commercial use. This means that if you purchase the Gig for personal use, you will own all rights to the delivered work without purchasing the Extra. If you intend to use it for business purposes, you will need to buy the Extra. Fiverr retains the right to use all published delivered works for Fiverr marketing and promotion purposes. If you have more questions, visit our complete Terms of Service.
  3. Hi, Gina. I’m not sure about your first question but I’d love to know that as well. As far as your second question about creating a license, I think that’s a great idea and I understand why you’d want that. If the seller does not offer that, I would think the proof of purchase would be sufficient legally, but who knows. I have no legal experience. 😁
  4. I agree! I’ve been helped by Mia before and she was awesome.
  5. Add me in too please, Fiverr. I’m not a TRS (yet) but I can handle lots of daily orders! 😊
  6. I think Average Ratings are primarily code based on the amount of orders delivered within the past 60 days. I may be wrong though.
  7. Yea, I’ve assumed something like that happens based on my experience. I’ll go a few days without any contact and then get 4 in a few minutes. It’s been so fast I’ve never been able to track it down and I never knew if it was automated or human. But that is fascinating that you were warned. I’d love to receive that kind of message right now based on this summer! But it has picked up a little for me over the past few days, which is nice.
  8. I’ve seen that happen too. Personally, I’m guessing it’s from searching and so it would be in Relevance, but who knows. The big A is mysterious!
  9. When you saw your gigs in the top place was that in relevance or recommended?
  10. I charge MORE for longer scripts rather than giving a “bulk” discount. As @sophiesvoice said, it can be tedious to keep up with. I’d rather do 10 $50 orders than 1 $500 order when it comes to the editing, recording, etc. In my case, this would be at least $500, perhaps a little more. It’s a lot of work! Either way, I’d be sure to send over a sample of the first few hundred words so they can give you feedback or approval. That way you don’t do all the work and they ask for a different tone. The customer benefits too because they may be nervous spending that kind of money, and by giving them a bit of the work ahead of time they can know they’re getting good work. You can watermark it if desired but since they’ve already paid and you’re giving them a small part, it may not be needed. Congrats on the big order!
  11. The gender filter wasn’t working for me yesterday whenever the “new” algorithm (along with average price) results would show up. When it was the standard results it worked fine. I’m guessing it’s a glitch.
  12. Remember how Fiverr announced that the search results were going to be transferred over from SEO-based results to tag-based results? This was noted to be a major search engine change that would be coming “in the next few months”. If I remember correctly, that was about two months ago. As you know, today is August 1. Within the past 24 hours, I too have noticed some major search results and category listing shake-ups. The first of the month would be a reasonable date to push out a major site update. Perhaps these changes that you and I have noticed/experienced are a direct result of those announced search results upgrade. I don’t know for sure… but it did happen on August 1. Coincidence. Maybe not. Yes, I’ve seen this too today in the voice over category. I’m seeing 2 different delivered results; the normal and the “new” results, which has way different sellers displayed on Average Customer Review. It seems that the new results correlate with displaying the Average price for the gigs. And it’s broke because when you filter by gender it doesn’t actually apply that filter. They’re obviously still testing this and I would imagine comparing results. Hopefully they figure it out soon so we can all get back to some sense of normalcy… or at least adjust to a new normal.
  13. No, I haven’t had this issue. I’ll often use the app on my home wifi, then leave the house and now using cellular (which is a different IP) and all is fine. If you’re using it like a normal user, you’re fine. If multiple people are using one account or something like that, then there could be a problem.
  14. It’s July, which is the slowest month on Fiverr I believe. Also remember that there are 4 main different gig positions: Go to your Category and see those listed in Average Customer ReviewGo to your Category and see those listed in RecommendedSearch for your service and see it in Average Customer ReviewSearch for your service and see it in RelevanceSometimes Fiverr delivers Recommended / Relevance more than Average Customer Review. So if you’re looking in one location and seeing that it’s “fine,” customers may be seeing a totally different set of results. It’s possible it’s just a slow month, but it’s also possible you’re in what I’m calling the “Deprecated Sellers Club.” There are many of us who had a sudden drop in sales this summer due to some experimentation by Fiverr. We just have to wait it out.
  15. Yes, there are lots of topics about this on the forum. Search and you shall fine.
  16. Also seems to be length of time on Fiverr. Have you seen a TRS that joined in 2016? I haven’t yet. Not saying they don’t exist, I just haven’t found one.
  17. I don’t know exactly what’s to blame, but I do know I’ve been having a major drop in new sales about a month prior to the price change. I doubt this is accurate, but it feels like there were users who were selected to be prioritized in the search this summer and the rest of us are left in their wake without being able to do anything about that. Hopefully there’s an expiration date on this experiment.
  18. I did have an issue with it earlier but it’s working now. Are you still having the issue? Android or iOS?
  19. Hello. The thumbnail takes a while to update. I’ve had it take 24 hours on desktop and even longer to finally update on the app. I’m not sure if there’s a faster way, but wait for a while and keep checking. If it goes more than 2 days you can email support. I even had the thumbnail accurate on desktop but wrong on the app. CS said it was fine for them and eventually it fixed for me. Hope this helps! Rachel
  20. I’ve had similar situations before and told them that next time they’ll get free rush delivery or some other extra.
  21. And you know this how? I don’t mean to say that I know it as fact, but from my experience and from other sellers, a lot of companies just buy the normal product and don’t even worry about the Rights. Previously, customers would buy the Commercial Rights if they were worried about it. Now that they’ve split the Rights to Commercial and Broadcast, some even just go with the cheaper Commercial Rights and think they’re fine. But in my experience, many don’t even pay for the Rights and just roll the dice. If a company is buying a voice over for broadcast and are concerned about the Rights, they’ll pay it. But many just buy a voice over and assume they’ll be fine. However I do agree he should lower them and see what happens. Better to make 1 $50 sale than 0 $100 sales. And it seemingly can’t get any worse for him!
  22. I wouldn’t pay $100 for the commercial license. It looks like I’m not alone in feeling that way. It is a thing companies do to cover their tail. They want to know they can use their purchase however they want. He can lower it to any price but that isn’t affecting his sales, at least not that much. As @annai80 and others have said, Fiverr is making changes right now and we don’t know exactly what they’re doing. It’s the summer of experimentation! Some are getting a lot of new customers and are showing up in the search a lot, and some are not.
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