Hello Fiverr Community,
I need your support and guidance regarding a critical issue with my Fiverr account. Recently, my account experienced unexpected deranking, leading to the loss of my promoted gig, Seller Plus benefits, and overall ranking. While I managed to regain my promoted gig after a month, my previous rank is still not restored.
Timeline of events related to my promoted gig:
04 March: Promoted gig disappeared
14 April: Promoted gig reinstated
19 April: Promoted gig disappeared
22 April: Promoted gig reinstated
24 April: Promoted gig disappeared
25 April: Promoted gig reinstated
26 April: Promoted gig disappeared
27 April: Promoted gig reinstated
28 April: Promoted gig disappeared
10 May: Promoted gig reinstated
26 May: Promoted gig disappeared
7 June: Promoted gig reinstated
I have encountered gig rotation in the past, but this time the deranking has been severe. My gig isn't even appearing within the first 10 to 20 pages. It's been over 5 months, and my rank hasn't been adequately restored. The inconsistency with granted and revoked promoted gig is impacting my business significantly.
I kindly request your support in resolving this matter. If anyone has experienced a similar issue or has insights on how to rectify this situation, your input would be greatly appreciated.
Thank you for your attention and support. Looking forward to your responses and suggestions.
Warm regards,
Haroon