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timmbbo

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  1. BTW, the brand manager over at Fiverr should be going over to the CFO's office and kicking his ass right now. Fiverr built its entire perception and brand name on charging $5 for gigs. With this move, they've lost the good-will they've build up. Tell me, when you go to the dollar store, do you expect to pay $1.10 per item?
  2. Reply to @kjblynx: They are charging this for ALL transactions, not just PayPal, thus they are within the rules of PayPal. I don’t see it this way. Breaking Paypal rule 4.5 down… > You may charge a handling fee in connection with the sale of goods or services, OK, so it’s allowed in some circumstances. So far, so good… > as long as the handling fee does not operate as a surcharge AND > is not higher than the handling fee you charge for non-PayPal transactions. So there’s a dependent AND clause here, with two conditions. Fiverr meets one of those conditions by universally apply the surcharge across the board. However, Fiverr doesn’t appear to meet the other condition of “as long as the handling fee does not operate as a surcharge” In every aspect, this fee seems to be a surcharge. I’d like other opinions here. No ranting and raving, but your well-though out analysis of Fiverr’s consistency to Paypal’s User Agreement.
  3. I went over this in my thread, but according to the paypal User Agreement: 4.5 No Surcharges. You agree that you will not impose a surcharge or any other fee for accepting PayPal as a payment method. You may charge a handling fee in connection with the sale of goods or services, as long as the handling fee does not operate as a surcharge and is not higher than the handling fee you charge for non-PayPal transactions. Perhaps those who answer legal questions for a gig can splice this better than I, but it does appear that Fiverr is inconsistent with Paypal's user agreement. For me, this extra charge will lessen my purchases on Fiverr. (Err, make that Fiver fifty-center...)
  4. Hey there, I’m the original poster, and I’m glad so many people have connected on this. I wanted to continue on a couple of points: > of all those Gigs which were your favorites!? It’s more like, which ones do I recall? For me, it’s the endpoints, those who did really good, or really bad. On one gig, the seller described about putting my message into a popular Facebook group. When I actually saw the message, it was buried in spam/porn/MLM messages - wasn’t worth it. On the other side, I had a seller who was late with an art project. So, instead of delivering the project in black & white, she gave me a free upgrade to color, and it looked spectacular! A couple of other quickies that I recall from the bunch: Some chap who helped me compose taglines that were awesome. Some gal who did a 90 second video review, but way went overboard and gave me a 5 minute, detailed review instead, and it was all great. Some guy who promised to compose a 60 second music clip, which turned out to be a rip of a synthesized pop song - that one was a clunker. Some gal who promised to tweet out my message three times to a group, and did it five times, providing two as a bonus - that was cool. Then, on point #2, I transposed “buyer” and “seller”. What I mean to say was, if you want to irritate the ->seller<-, then buy first, and ask questions later. Ask the questions before you purchase the gig. On the flip side, what irritates me as a buyer is when the seller only exposes vital gig details after the gig is published. For instance, a gig offers to place a banner, but after is purchased, specifies the only accepted banner size is 125x125 pix. Finally, I’d also emphasize that by buying a gig, you’re doing a bit of good. In one of the most rememberable gigs, a seller alerted me that she was going to be delivering the gig late. We got into a bit of a conversation. She explained to me how electricity was erratic in her country, and couldn’t reliably work. We chatted more, and she explained how, in her country, young women often leave homes in their teenage years to escape poverty, molestation, and abuse. They get to the city, and their only means of survival then becomes prostitution. For her, Fiverr was the financial mechanism that allowed her to escape this crushing existence. BTW, her gig was great! That’s certainly a dramatic example, but in countless and smaller other ways, I see how buying a gig translates into good: keeps an unemployed person afloat between jobs, allows a mother to stay home with the kids, pays textbooks for a college student, and fills in gaps for a freelancer. Not to be schmaltzy, but buying a Fiverr gig does touch a person’s life for the better.
  5. Well, I just celebrated my 500th purchase. For me, Fiverr has become an effective mechanism to help me market my small business. While there’s lots of tips for sellers, here’s my top-10 for buyers: #1) Don’t expect miracles. No matter what the description says, nobody is going to build an entire website, do a full production commercial, or write a full and expert-level article. Certainly, some sellers describe their gig with the slick marketing language of a real-estate ad, but no matter what you read, stay realistic. After Fiverr takes its cut, the seller has a small amount of money (time) to work with. #2) Ask questions before ordering. Want to irritate a seller? Buy the gig first, and then ask all of the pertinent questions after. #3) Provide an opportunity to rectify. These sellers live and die on their feedback, so be sensitive to that. If a seller didn’t deliver as promised, clearly state the issue and provide one good-faith effort to make right (most sellers will do so). Don’t leave negative feedback as part of an emotional reaction. #4) Be prompt. Don’t order a gig, and then sit on it, not providing the needed details for the seller to get started. #5) Be specific. Think of yourself as the executive chef, and the seller as the sous-chef. It’s your job to compose the recipe, and then then sous-chef actually crafts the product from the recipe you specified. #6) Leave feedback promptly. For good feedback, it’s like applause to a musician. #7) Don’t cancel - it hurts their ratio. One time, I bought a gig, and then wasn’t able to deliver the material, so I cancelled the gig. Then, I saw how the cancellation automatically left negative feedback. I still feel bad about that one. #8) Don’t trust the flags. Whenever you see the nationality flag, that seems to be more of a suggestion than a rule. I’ve chatted with sellers with US and Canadian flags, masked as sellers in Pakistan and India. #9) Make sure you understand the release rights. When someone creates an image, video, or sound file, do they still own copyrights to it, and are just licensing it to you, or do you own it? #10) Understand how popular your model is. For instance, I’ve seen the same pretty YouTube model providing reviews for plumbers, skin care products, trip recommendations, BBQ sauce, and so on. So, using that same model for your review…well, isn’t exactly going to come off as totally authentic. Bonus #11) Be creative! Some of these gigs are really innovative and fun. I’ve gotten custom love songs written, my message displayed all over the world, mock Marilyn Monroe breathlessly singing me happy birthday, and so on. For a measly $5, it’s one hell of a hoot! Sheriff’s Note: This post is very helpful and some good comments and kind thank-you’s have been posted throughout. No further responses are needed so this thread is now closed. Good luck with your purchases and sales!
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