smashradio
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Posts posted by smashradio
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1 minute ago, himel421 said:
Fiverr already permits sellers to use AI in their work. As someone without any video-making or editing skills, where should we turn?
To a professional? Like we all had to do back in the "old days"?
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When I first became a Fiverr Pro, they asked for my LinkedIn profile during the application process. I flat-out refused, because I don't use social media and didn't want to start doing so "just because".
I despise social media. I can’t stand wasting time on meaningless inspirational posts from self-proclaimed gurus. I hate posting for likes. I hate feeling the need to be connected 24/7.
Now, Fiverr is forcing me to join LinkedIn anyway. It started when I wanted to expand my Pro verification to a few easily verifiable categories.
Despite making it clear I don’t use LinkedIn, I received an official email demanding it anyway. So now I'm on LinkedIn because Fiverr is basically forcing me on social media. You're obviously not good at what you do unless you spend half your day posting inspirational posts about how important it is to disconnect and be yourself and blah blah blah.
Does Fiverr not respect individual choices against using social media? Isn’t the gamification on Fiverr itself enough? Is it impossible to be a professional without joining a global network of wannabe gurus?
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14 hours ago, visualstudios said:
This is true, but doesn't apply to Fiverr in any way, since we have no way to enforce anything.
I won't work for a month on an open order to get paid at the end (well, 7 days after the end, in the best case scenario). What if they decide to cancel? The risk is way too big.
Monthly retainers are awesome - outside the platform. I have clients paying me upfront for the month. That is great. But a client on here? Doesn't work.
I'm not sure how long your projects typically run, but you're charging enough that one order costs as much as a month's salary for many folks. Considering that, I'd say you're taking on a significant risk daily. Maybe you finish projects faster than others, but I'd still thoroughly vet my clients before committing a month's worth of work—unless I got paid upfront. I'm also curious, how do you deal with your own monthly gig, "I will provide monthly youtube video editing", if you don't do it monthly? Milestones?
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Just now, rabihumakhan said:
True. Agility is one of the important aspects of success and letting your clients/freelancers feel they're given respect and are being heard.
I totally get that I and others who pay for faster support, should get it. I'm all for tiered treatment (I'm a darwinian dictator-type after all). But come one. Five days? Really?
Just now, qubemotion said:Funny thing this situation got even worse after AI innovation, it's not only fiverr to be fair and I had this very experience with Amazon VPS and Microsoft VDS, all thanks to AI and laying off staff. I hope fiverr didn't lay off support staff and only if thy did that I can see why this has happened.
Guess who was the first to get laid off when staff started using GPT? It's always the support staff. And Fiverr is struggling with slow growth. They lost what, 300.000 buyers? They haven't really grown their total take since 2021. And leadership is so keen on AI that I wouldn't be surprised if half the support staff were told to pack up their things, the other half was told to copy/paste GPT responses.
But five days? I mean, come on. That's worse than the Spanish government, and they're known to be both late, slow, and unwilling to help. 🙃
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2 hours ago, greggidneyvo said:
Good day all,
The email for : Unlocking Fiverr's Hidden Potential: Earning Big with “Trend Surfing” Gigs, was set for 12 EST.
I logged in at 11 and 1115 CST. Said I was early.
Logged in at 1202, 1215, 1230 CST, Said I was early....
Not sure what to think of this event, as I wasn't able to attend, it's now 1235.
I really wanted to attend this one.
I'd there a chance to watch it after the fact??
Is this an official webinar from Fiverr? I can't find anything about it anywhere. The title sounded suspiciously stupid.
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Most workplaces pay on a monthly basis. Weekly payments don't make it easier to plan; they actually make it harder. That's why I always advise freelancers to have a rainy-day fund and enough cash on hand so they don't rely on weekly payments.
When it comes to negotiating payment terms, if a client offers a monthly retainer, take it. Don't jeopardize the deal by seeming desperate for money.
Having a stable income you can count on every month is incredibly valuable for a freelancer.
Monthly payments are better than weekly ones because if a client pays you weekly, they can stop payments at any time. You want to lock in the client on a commitment that lasts for as long as possible.
If you must negotiate, suggest bi-weekly payments as a compromise.
Remember, most businesses are used to paying monthly, not weekly, and accommodating weekly payments requires extra effort on their part. So you're basically asking them to work more so you can get weekly payments, when that's not the norm.
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2 minutes ago, qubemotion said:
I actually did it and even extended it for two days. I kindly asked my client and informed him of the situation, but it still wasn't enough, as different time zones and weekends made it a bit complicated. I understand if Fiverr doesn't accept my excuse here, but I still wanted an answer from them as to whether this is possible or not.
Yeah, that can happen. Hope they can fix it for you, or at the very least, tell you no instead if ignoring you. 😆
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Just now, qubemotion said:
Lol, I've always been a bit of a hothead, but you're right, mistakes happen and we're all human. 😅🤷♂️ It's just not cool to be intentionally rude or disrespectful. I hope they eventually respond, but I'm not holding my breath. ⌛️🤷♂️
I'm snarky as hell when need be, and I do enjoy injecting a bit of sarcasm whenever a company doesn't do their job properly. I hope this gets resolved for you soon. Anyway, I chimed in on your other post as well, given that you mentioned the order went late. You could always use the resolution center to extend the delivery time automatically 🙂
(Never hold your breath when it comes to Fiverr. We would all be dying of hypoxia if we did - lol)
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Hey!
I know I responded to your post about support previously, but I'm chiming in here too, since you've provided a bit more detail about what happened.
If an order goes late, you can always use the resolution center to extend the delivery time. You'll find a link to the resolution center inside the order page. This is an automatic process, and the buyer gets two days to accept. If they don't respond to the request, it gets automatically accepted, which is very nice!
As for the response time, I totally agree with you. As I said over in your other post (linked below), I think something happened to your ticket at this point. Five days isn't a normal response time, even if you don't have Seller Plus.
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8 minutes ago, qubemotion said:
Well sadly 72 hours passed and still my ticket is unanswered, basically after 5 days my ticket has no answers, at this point I deserve to just insult whoever is responsible for this issue in my mind.
At any rate this is not acceptable, do they really care about sellers?
I'm very sorry to hear that you've had to wait for so long. This isn't normal.
I suggest keeping that insult inside your mind for the time being. Insults rarely help, even th ough I totally get why you feel that way. I would, too!
At this point, I'd suggest updating your ticket and ask for a response. It does help to be polite - remember that support representatives are humans just like us, and I'm pretty sure something went wrong with your ticket at this point. Alternatively, they might have far too much to do, but still, five days isn't an acceptable response time.
In the meantime, perhaps @Lena or @Kesha can bump this with support to speed up the process? May I suggest a stronger blend of Darjeeling tea for the support staff? 😁
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26 minutes ago, mandyzines said:
Censorship is so awesome.
It hits different in German.
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16 hours ago, newsmike said:
I beat you to it Leo. Now on Amazon.
Haha. Welcome back from the void.
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On 5/14/2024 at 4:54 AM, mark_fiedeldey said:
As always @smashradio, your advice is awesome. I just read your post and thought to myself, "his c**p description is what I have as my description". Well done, and thank you. I have some rewriting to do.
Always happy to help! I think this isn’t just a mistake made by Fiverr sellers, but by many companies too. It’s what happens when you’re a nerd, no matter what you’re nerding out about. If you’re really into trucks and truck parts, you’re probably going to talk too much about how the parts work when selling. Same thing here. It’s an easy mistake to make, and I’ve made it myself in the past.
On 5/14/2024 at 1:37 PM, balticoakmedia said:Thank you for being so kind and generous with your time and experience and sharing the top tips.
Going to review my descriptions later this week!
Thanks! I hope it helps you craft even better descriptions going forward. With that said, I think your gig descriptions are already five-star! They identifiy pain points and have clear value propositions. If anything is missing, it's a clear CTA at the end. But I'm nitpicking. You clearly know what you're doing. 🙂
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36 minutes ago, Kesha said:
Idk man, I know this started as a hypothetical, but that sounds like a book I would want to have on my Kindle!
I know, right?! I'm already working on it.
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2 minutes ago, smashradio said:
Title: The Participation Trophy Generation: A Guide to the Modern Art of Achieving Nothing
Learn how to live like today's youth in this masterfully painted guide about the champions of underachievement. "The Participation Trophy Generation: A Guide to the Modern Art of Achieving Nothing" is dripping with bad advice so snarky it would make George Carlin look like a gentle parent. Delve into the myths of hard work and the mysterious disappearance of true grit, as it becomes replaced with chapters like "Why getting out of bed should be considered an Olympic sport". Join the not-so-famous author Leo, as he awards mock trophies for minimal effort and celebrates the art of achieving absolutely nothing with maximum flair.
Come to think of it, I might write that book. Or open a new "I will write your snarky book synopsis" gig.
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Title: The Participation Trophy Generation: A Guide to the Modern Art of Achieving Nothing
Learn how to live like today's youth in this masterfully painted guide about the champions of underachievement. "The Participation Trophy Generation: A Guide to the Modern Art of Achieving Nothing" is dripping with bad advice so snarky it would make George Carlin look like a gentle parent. Delve into the myths of hard work and the mysterious disappearance of true grit, as it becomes replaced with chapters like "Why getting out of bed should be considered an Olympic sport". Join the not-so-famous author Leo, as he awards mock trophies for minimal effort and celebrates the art of achieving absolutely nothing with maximum flair.
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2 hours ago, Kesha said:
Thanks for the feedback! We certainly want this system to be able to compete with your cat so passing the feedback along swiftly! 🫡
I've shared that feedback since the feature was launched. Talking about pets... Do you use turtles to pass feedback along? 🤣 Just joking... Or am i? 😏
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4 hours ago, Kesha said:
Hello!
To add to the guidance @smashradio provided, the video consultation feature is available to the following sellers: Level Two, Top Rated, Pro Talent, and Agencies.
Thanks for clearing that up! It should be included in the help center article. Transparency, transparency 😁
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58 minutes ago, uk1000 said:
Though there are probably some times where it will help, if the buyer wants it in a particular format/programming language and might search for that. Maybe they want a CSS or .GIF animation but not another type of animation.
Nothing wrong with mentioning the technology you use - but that shouldn't be your main smelling point. (auto correct - I meant selling point, but I kept it for laughs).
8 minutes ago, sheeraz5775 said:Hey there! I've write my gig description following your pattern. I'd greatly appreciate it if you could take a look and let me know if there's anything I can improve. Your feedback means a lot to me.
As an experienced interior designer with six years of dedicated practice, I understand that you're not just looking for someone who knows their way around colors and furniture. You're seeking solutions to transform your living or working environment into a haven that reflects your personality and enhances your lifestyle.
Here's what you can expect from working with me:
Tailored Solutions: Collaborate closely with me to design spaces that reflect your unique vision, lifestyle, and preferences.
Functional Beauty: Experience stunning environments that are practical too, maximizing space and optimizing flow.
Expert Guidance: Navigate choices effortlessly with my guidance, making informed decisions that fit your taste and budget.
Stress-Free Experience: Enjoy a hassle-free journey as I handle all the details from concept to design, ensuring your dream space comes to life.
By choosing my gig, you're not just investing in interior design; you're investing in a transformative experience that will elevate your space and enhance your everyday life.
Ready to turn your dream space into a reality? Order now and let's embark on this exciting journey together!
It's not bad but it feels a bit "AI" in places. How would you write it if you did it all without any AI? GPT tends to make you sound a bit too corporate (to put it mildly!). I feel like interior design could do with some more personality and less corporate fluff. 👌
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Hey everyone,
I see a lot of you struggling to get your gigs noticed and your skills sold. I often chime in on those posts because I hate seeing good talent go to waste. This is especially true in the more technical categories, like programming.
If your gig description reads like a software manual, you're doing it all wrong. So the idea here is to turn your gig from software manual to a benefit-packed conversion magnets.
First off, ditch the jargon. Your buyers don't care. They care about what your skills can do for them, not the specs.
People buy solutions to their problems. They buy benefits, not features.
Make it about them, not you and the tools you use. Focus on what you can deliver.
For example, if you’re a web designer, don’t just say you’re an expert in HTML, Bootstrap and CSS. Yawn. Most buyers probably won't know what Bootstrap is.
Tell them how your skills will help their site load faster, look stunning on any device, and ultimately pull in more sales. Tell the buyer what they'll get out of it, not what you put into it.
And once you're done listing the benefits, make it emotional. People rarely make purchase descicions based on facts alone. We're far too emotional for that.
How does your service make life easier for the buyer? Paint a picture of success and satisfaction.
Rather than stating you offer “SEO optimization,” explain how you’ll help them dominate their niche, attract floods of visitors, and outshine competitors.
Another mistake I see again and again, are sellers beating around the bush. "Please message me so we can discuss your order".
Don’t meander around you wanting an order. Tell them to order.
At this point, the buyer should feel safe in their choice, understand the benefits of working with you, and all they need is to know what to do next: Order.
“Order now to transform your website,” “Message me today to start seeing results,” etc.
Direct commands coupled with an immediate benefit to their bottom line. This is how you convert. Not by listing every programming language you know.
It's not about you. It's about them and what they'll get out of this.
And remember: Every word should serve a purpose in your description. If it’s not selling, it’s not staying, so trim it, edit it and keep the best.
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10 hours ago, hamzakhan_tech said:
Hello experts, please guide me How to convert clicks into orders. I am getting clicks on my gig but don't getting orders. Please help.
I just took a quick look at your gig description for one of your gigs, and I'd start there.
It seems like it's filled with keywords and written only to optimize for SEO, not for conversions. A great gig description will tell me, as a potential buyer, about the benefits I'll get if I order from you.
People don't buy technical details, they buy benefits. Let's say you're buying a new pair of shoes... Was it the fact that the sole was made out of carbon rubber and a mixture of Ethylene-Vinyl Acetate that made you buyt he shoe, or was it the promise that this shoe will make you run faster, longer, better and without giving you blisters all over your foot?
In terms of web design, you could turn all those boring technical details into benefits, like:
- Experience in multiple technologies means you can craft tailored websites fitting every project.
- You don't just make the website look great, you also take care of SEO. A website is nothing if it's not visible online, so this is important.
- What you offer is custom website work, not just a template, so the website will be unique and one-of-a-kind.
- Mobile-friendly websites mean more visitors will be converted into clients for the buyer, i.e a better user experience for their customers.
- Time is money and you work fast and you're dedicated, so the buyer won't have to wait around forever to see results.
These are just some ideas based on what you offer. You have to adapt it all to what you do, but you need to highlight the benefits, not all the technical stuff. Tell the buyer what they'll get out of it, not what you put into it.
I hope this helps!
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7 hours ago, jannatunferdous said:
Hi everyone,
I'm always looking for ways to improve my client satisfaction on Fiverr. If I've ever fallen short in the past, I'd appreciate any tips on how to win back client trust and ensure future projects are successful.
Do any experienced freelancers have advice on addressing past issues and exceeding client expectations moving forward?
Thanks in advance!
Hi there,
That depends on the specific areas you want to improve. "Client satisfaction" is quite broad.
You need to conduct what I call a self-review. When you run your own business, you don't have a boss to do a performance review for you, so you have to do it yourself.
Examine your recent deliveries and scrutinize every step of the order process, from your first interaction with the buyer to the final delivery and any revisions.
Compare your services to the best in the business. Think about potential improvements, like your communication methods, how well you grasped the client's needs before beginning the project (misunderstandings often lead to low satisfaction rates and negative reviews), the need for order extensions, the frequency of revisions, and whether there was anything you could have done differently to streamline the process for the buyer.
Maybe the quality of your deliveries isn't matching what you promise, or perhaps there’s room to exceed expectations and truly impress your clients by over-delivering?
As I said, this is quite general since I'm not sure which areas you feel need improvement. But these are aspects you could consider as you perform a detailed and honest self-review of your performance.
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6 hours ago, yourmoviemusic said:
Recently I made a piece of music for a customer. This was then automatically added to my gallery and can be seen by potential customers. I don't want this song to show up in my gallery, but I can't delete the song. This is because I did not add the soundtrack to my gallery myself (it is not one of the three self-selected sound fragments under the heading 'audio'). How can I delete this piece of music? Thanks in advance for your help!
It's ultimately the client's call whether to feature the delivered work in their review. If they choose to do so, it will appear in your gig portfolio. To prevent this, you can upload a different item and select it as the portfolio sample when delivering.
For instance, if I deliver two audio files, I can choose which one to showcase as the portfolio sample using the arrow keys on the file within the delivery popup.
If I want to ensure a piece doesn't appear in my portfolio, I'd upload a different file, perhaps a specially edited segment of the audio or something completely unrelated.
Just remember, the file you pick could still end up in your public portfolio if the client opts to include it.
You can contact support. They may be able to remove it for you.
Hope this helps!
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Yes, it is:
Keep in mind that I searched for your exact gig title. Your visibility on Fiverr will depend on multiple things, like your performance, that of your competitors and relevancy to search terms used. Because of that, your gig might show up on page 1 for some, page 30 for others.
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Mandatory LinkedIn Profiles for Pro Sellers?
in Lounge
Posted · Edited by smashradio
Yeah, I know the wanted to connect profiles etc. before, but this was new to me. Lucky I just made a profile there, so now I get to read inspirational posts like this all day long:
🌟✨ Another beautiful day in the journey of relentless growth! ✨🌟
It's truly heartwarming to witness the dazzling trend of 'working smarter, not harder.' 📈💼 Why sweat the small stuff when you can master the art of delegation and watch the magic happen from afar? 🌈✨
A special shoutout to those brave souls still grinding it out the old-fashioned way. 💪🌟 There's something so quaint about dedicating your own time and energy to tasks. But for those of us who prefer to leverage every resource available, efficiency is the new elegance. 🕴️💡
Remember, every challenge is just an opportunity in disguise! 🌟✨ But if you'd rather skip the hustle and let others handle the nitty-gritty, cheers to you for embracing modern solutions! 🥂🚀 Why toil when you can triumph with a little help?
#RiseAndGrind #DelegationNation #EfficiencyExperts #ModernSolutions #StayInspired
I'm not so sure. Facebook is full of old people posting pictures of a glass of wine and sunsets. LinkedIn is full of old people telling you they discovered the secret to LinkedIn. #HustleAndHype #GrindAndShine #AlwaysBeClimbing