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maanza_55

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Posts posted by maanza_55

  1. I see a lot of advice that encourages the freelance tropes - the idea that we’re all workaholic night owls, perpetually hunched over keyboards, waiting at the beck and call of potential clients.

    Never log out…

    Always be agreeable to clients…

    Give free samples or mock ups…

    Answer right away…

    If you needed an experienced professional to give you permission, in plain words, here it is: it’s okay to be a human being.

    Never give out free work. No samples. No mockups. Period. That’s what your portfolio is for! If they can’t judge the quality and capability of your work from your portfolio, they’re likely going to be a pain anyway. (Editing to add: make sure your portfolio DOES reflect your capability, though - if it’s just an image with some text like “I do X, Y, and Z!” and there are no pictures of your actual work, change that. If a client can’t see your work within a few seconds, statistically you’ve probably already lost them!)

    Do not offer discounts or give in to buyers begging for one because they’re a “start up.” You were a start up too, and no one paid you more because you were new, right? Don’t give them something they’d never extend to you.

    No arbitrary discounts, especially for new clients asking “can you just…” or promising future work. Spoiler alert: that future work, if it even manifests, is going to be expected at the lower rate. You wouldn’t let your boss at a conventional job just randomly pay you less per hour because they felt like it, right? So don’t do it here.

    Do not feel bad about taking days where you don’t schedule work or respond to messages. In conventional jobs, people don’t “swing by the office” to see if they can work on something - they enjoy their days off and use them to get personal things accomplished. Do that. Your sanity will thank you.

    Some clients are going to be in different time zones. Answer when it’s appropriate for your time zone. Otherwise, you’re setting up a precedent of answering questions at 3am in your time and the client’s going to get testy when that’s not the norm.

    Value yourself, your time, and your work - a freelancer is no different than any other worker, and we deserve the same dignity and consideration as those “protected” under a conventional job. It may mean we have to be a little more firm about boundaries with clients, but you can do so while remaining polite and businesslike.

    I reject at least 2 or 3 jobs every day because I know in my heart they’re a poor fit, either price-wise, effort-wise, or expectation-wise. I just steer those clients back to the Fiverr marketplace and explain there’s a ton of talent that would suit their needs better than me, and they’re all ready to work.

    An extremely relevant set of points @thatwordchick. Nicely done!

    Do not feel bad about taking days where you don’t schedule work or respond to messages. In conventional jobs, people don’t “swing by the office” to see if they can work on something - they enjoy their days off and use them to get personal things accomplished. Do that. Your sanity will thank you.

    Cannot agree with this more. My sanity has been doing several cartwheels out of sheer joy ever since I consciously started putting down more work-life boundaries.

    • Like 76
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  2. I’ve always found this one funny because this is literally what a typical Indian father might say. :rofl:

    PS: Only love for graphic designers, mad respect for what y’all do. My dad’s a graphic designer as well so I had it good. xD

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    Screen Shot 2020-09-14 at 2.27.30 AM896×1106 159 KB
    • Like 76
    • Haha 3
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  3. I was on OOO mode for a solid year because I was working a full-time job in advertising. I tried to juggle both Fiverr and work for a month and gave up soon because I knew I’d lose my head trying to meet both sets of deadlines. Now I’m in-between jobs so I took off my OOO mode two months ago and sales have been pretty decent so far. Of course, I’ve had to rebuild my customer base, try my hand at Buyers Requests as well as connect with old contacts, so there’s been a fair bit of work involved. But in my experience, it definitely does affect the ranking.

    However, if you have to switch on OOO mode, I’d say do it - or else, the repercussions from not doing that could maybe be even worse (if you have a personal emergency, too many sales than you can handle, mental health setbacks, etc).

    • Like 8
  4. Though if they’re going to show it in days rather than hours (when it’s >= 24 hours I assume) then they should probably show with 1 decimal place. That way they wouldn’t be showing it with 12 more hours than the actual hours when it’s 1.5 days. eg/. they could show it as “Response Time: 1.5 days” instead of 2 days (if saying 36 hours wasn’t clear enough).

    Fair enough. Guess their automation system doesn’t have this provision in place. Have you written this in the platform’s Feedback section? They might look into the same. :thinking:

    • Like 2
  5. Probably it’s outnumbered by the messages I receive (and reply to) during my working hours? Not sure, maybe someone can shed light on this calculation.

    I think you’re right and that it must be outnumbered by the messages you receive when you are able to quickly respond (so if you’re able to respond during your active hours within a few mins to new messages that arrive then, your average could should be able to show as 1 hour with enough of them). For people who only get their messages from people in another timezone at eg. 3 AM the response time can then get quite high.

    Also it’s quite unfair to sellers how it rounds response times when it gets to > a day (eg. what would be a 1.5 day response time would get shown as 2 days due to rounding - so Fiver would then have added 12 hours to the true average).

    For people who only get their messages from people in another timezone at eg. 3 AM the response time can then get quite high.

    Ah yes, this makes sense.

    Also it’s quite unfair to sellers how it rounds response times when it gets to > a day (eg. what would be a 1.5 day response time would get shown as 2 days due to rounding - so Fiver would then have added 12 hours to the true average).

    1.5 days is actually quite tricky - it’s neither one day nor two days. I think the platform just rounds it to the latter instead of the former, to give buyers the outer statistic and keep them informed that a reply can take up to 2 days. But yes, it does hurt the seller in a way (because some buyers might be deterred by the 2 day wait time if they are looking for some quick work).

    • Like 1
  6. Thank you! And I fully agree with your points.

    It doesn’t matter where in the world you are from, what your background is, etc - if you’ve got skills to share and you’re a good seller - then Fiverr needs you!

    But it frustrates me when some people repeat bad advice, as I know there will be some very desperate individuals somewhere in the world who will follow that bad advice.

    If someone tells them it’s a good idea to reply to a message at 3am - they will do it. No! Get a good night sleep, then wake up naturally, and THEN reply to the message.

    It doesn’t matter where in the world you are from, what your background is, etc - if you’ve got skills to share and you’re a good seller - then Fiverr needs you!

    Yes absolutely, couldn’t agree with this more.

    But it frustrates me when some people repeat bad advice, as I know there will be some very desperate individuals somewhere in the world who will follow that bad advice.

    True. I feel your frustration. The worst is when some posts package it under titles such as ‘sure-fire ways to get orders on Fiverr’ or ‘tips that guarantee success on Fiverr’ because that just isn’t true. I just wish people don’t follow herd mentality in these aspects and actually do their research before blindly following some pieces of advice, especially since the forum is also filled with posts by sellers who do not advocate staying online 24/7.

    If someone tells them it’s a good idea to reply to a message at 3am - they will do it. No! Get a good night sleep, then wake up naturally, and THEN reply to the message.

    Yes. Hundred per cent. Quality of sleep is so important and burning the midnight oil every day is just going to be very detrimental to overall levels of productivity. :woman_shrugging:t4:

    • Like 2
  7. But your profile says your average response time 1 hour.

    I have never stayed online during the night (even though it’s peak activity time for my buyers). In case they message me during the night, I answer their queries when I start work in the morning.

    How we justify it.?

    @ashikcserng

    I work on Fiverr from 10 am to 7/8pm, Indian time. During my working hours, I respond quite promptly to any messages I receive from prospective buyers (within an hour of receiving the same). I’m assuming Fiverr has an algorithm to calculate this, and that the messages I receive during the night (which I reply to in the morning) don’t affect the average response time to that extent. Probably it’s outnumbered by the messages I receive (and reply to) during my working hours? Not sure, maybe someone can shed light on this calculation.

    • Like 3
  8. There is a reason that sellers get 24 hours to reply to a new enquiry (without it affecting their statistics). It is physically impossible to be online all the time on the site, tbh. You’ll be wrecking your peace of mind, your sleep cycle and a lot of other things - please don’t subscribe to this notion that ‘staying online gets you more orders’. I live in India and most of my clients are from the US - I’ve been on this site for 4 years now and I have never stayed online during the night (even though it’s peak activity time for my buyers). In case they message me during the night, I answer their queries when I start work in the morning.

    I completely agree with @english_voice in the last part of his message. It is very physically draining and unhealthy.

    • Like 6
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