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zeecreations

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  1. Hi, I have 17 review images on my gig but whenever I deliver new orders now it doesn't show this option to buyers while leaving a review. Is there a limit to how many images you can have after this option vanishes? What could be the issue?
  2. It could have been a good update if they kept 60 days time frame and also showed you what you're doing wrong in detail.
  3. What if the buyer is unresponsive and you don't have enough information? That's why they changed it to auto accept after 2 days instead of getting cancelled. It's not always our fault.
  4. This needs immediate attention. Time extensions should not be included in this metric.
  5. Only thing left now is the ability to add and verify your family members. You get ranked on how many kids you have, you got 1 Kid? Back to page 20. This other guy has 11 kids, you need "Room for improvement".
  6. Last year you introduced a new review system and lowered the threshold to 4.2 avg stars in 60 days. Now you increased it back to 4.7 to maintain the level and also increased the time frame from 60 days to 2 years? Please mention the geniuses making these decisions.
  7. You just described a conventional rating system, not the one designed by Fiverr. Anything less than 5 isn't a good rating according to their algorithm.
  8. @Kesha After this update, will you guys also be lowering the 4.2 ratings threshold. I doubt anyone would be able to maintain that with this Emoji-infected of a system.
  9. Not the people, Fiverr has always been a 5-star review platform. Anything less and you're going down the algorithm. The system has always been designed that way.
  10. Hi, How long did it take to work on those hidden metrics? And after how many months of subscribing Seller Plus did you get the top rated level? Thanks for your insight!
  11. How will you determine an unsatisfactory delivery? If the delivered work is Top-notch but buyer still refuses to accept it. Will you force them to accept it? NEVER! What happens in this scenario? You cancel the order, 1* review and we are again doomed. Provide a solution?
  12. Reject cancellation and then what? I contact CS, Buyer contact CS. Who are you going to side with when the order is properly delivered, up to the quality showcased. But the buyer still didn't like it. What happens then? You're always going to side with the buyer and cancel the order. Then they leave 1* and we are doomed. How will you handle this situation differently?
  13. Late orders has nothing to do with it. Once you deliver an order, buyer has the option to review after cancellation. Late or not, doesn't matter. So if you did everything right and buyer didn't like it, cancel + review is waiting for you. Good luck!
  14. Just like I said, allowing only repeat buyers to review is absurd. In my career I've never had to cancel a repeat buyer order unless it was a mistake. Good that that's clear now.
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