gunawanguan
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Posts posted by gunawanguan
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On 3/25/2024 at 8:25 PM, Logo Maker Team said:
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3D Logos: Eye-catching designs with depth/dimension and clean simplicity
How can we make gradient color like this on Logo Maker?
Is that possible?-
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17 hours ago, vanadium1st said:
Gradients can't be recolored in the editor, but they can be uploaded. So can upload a logo with a gradient, you just will be stuck with a single gradient option. Sometimes it's worth it.
You mean we can upload an SVG with gradient?
But then if we want to make a color variations, it can only be a solid color?If that is the case, so in our display, we will have at least 1 logo as gradient color.
Is that correct?-
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On 3/10/2024 at 7:52 PM, Logo Maker Team said:
I'm sorry for asking it here.
How can we upload a gradient color for our logo maker collection?
I have asked customer support, but they said we can't upload a gradient color. The color will be determined by client, is that correct?Thank you for the explanation.
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Congratulations for another great year. Looking forward for another great year ahead.
🥳🥳🥳
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28 minutes ago, leonormiserol said:
The Terminator arrived and we don't have a John Connor to defend us from the AI.
😀
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3 minutes ago, ana_standret said:
I got two 4.7 review in the last few days just related to the new metrics Value for Money. Still, I got tips for both orders and very nice words in feedback about client' experience. I do not understand this parameter at all. I do not force clients to order my service, so if they choose it they should consider if it is cost-effective for them. Should we all sell our services for $5 to get 5 stars for Value for money?
This new review system is a disaster.This is some of the case that I mean where "TIP" from client sometimes speak up more than their review.
So if Fiverr can add TIP as a plus score, that will make this new level system better and balance.Thanks.
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I don't know if this is the right place to talk, but I think it still has something to do with the new level system.
So I thought, maybe the Fiverr team could hear it.
I find this new system interesting and measures whether or not we are worthy enough to reach the level we should be at.
It's like if we are level 2, then provide quality work as a level 2 seller.The way clients rate us from various aspects is good to help us sellers maintain good work but at the same time it is a bit difficult if clients don't care even though we have done a good job.
In my experience, I once got so many tips but clients kept giving me only 4 stars, and they repeated orders.So, if I may suggest, maybe in this new level system, TIP can add to our score.
Because there are several clients who have thoughts like this"My tip was more than enough to appreciate the seller's good work.
So I no longer need to fill out reviews / judge based on reviews"So if clients who tip can add to our score, it will be very helpful for balancing in this new level system.
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11 hours ago, Kesha said:
Hi @gunawanguan! Since this is an issue specific to your account, I would recommend reaching out to Customer Support so they can provide further clarifications and help resolve your concerns. You can open up a ticket via this link.
Okay thank you for your prompt reply @Kesha
I have reach for customer support and wait for their answer.Thanks again.
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6 hours ago, gunawanguan said:
Hello Kesha.
Sorry for asking it here.I just check my level page and got this warning messages.
Your level progress is on hold
You’ve received a warning about activity that violates Fiverr’s policies. Your progress in the level system is on hold until the warning expires on Feb 21, 2024.
What does it means?
I mean, where can I know what activity that I did that violates Fiverr's policies?
Thank you.Still waiting for this reply.
Thank you for your time Kesha.I really appreciate that.
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1 hour ago, alanletsgo said:
I am on the same boat as you. 20 down to 10 is going to be a very difficult downgrade. Hoping they revisit this idea.
Maybe it's a typo, cause it's like an odd jump from 10 - 10 - 30.
Maybe it should be 10 - 20 - 30?-
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Hello Kesha.
Sorry for asking it here.I just check my level page and got this warning messages.
Your level progress is on hold
You’ve received a warning about activity that violates Fiverr’s policies. Your progress in the level system is on hold until the warning expires on Feb 21, 2024.
What does it means?
I mean, where can I know what activity that I did that violates Fiverr's policies?
Thank you.-
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What about the seller plus premium program.
If we are level demoted from level 2 to level 1, can we still be part of the seller plus premium program?
For reference, I have been participated as seller plus premium before.-
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1 minute ago, ads_shanto007 said:
I got an error in Fiver where something went wrong with the Fiver, the link setup. Can I share it?
wrong place I think.
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Just now, visualstudios said:
But what would you prefer? That it counted 9 years? That it counted 1 year? 60 days? Why?
A line has to be drawn somewhere.
To be honest, the answer is relative.
If they count 2 years back, but not give a weight too much compared to our success job, then I agree with 2 years period.
The thing is (but I'm still trying to figure it out), I don't know how they weight the bad order experience compared to the good one.
I can say from my experience working on Fiverr, which got maybe just got 0.2 or 0.3% from my total sales that has a negative experience. And around 60% got a positive experience, including positive feedback, tip, etc.But with this new level system, I got only 5 in my overall score.
I don't know how much they give a weight to that bad experience order which can make 0.2% bad can be more weighted compared to 60% good.Still trying to figure it out.
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2 minutes ago, awaisahmed489 said:
Taking 2 years of data to calculate the success score is not fair. I remember that I canceled an order in 2022 and it is the only canceled order for this gig but it still impacts the overall score. If we calculate that way then it may take so much time to recover our stats back.
BTW I'm demoted to Level 1 from Level 2 Cheers
Same to me.
I have been work on Fiverr almost 9 years this year.
And so far, I never complaint about any features fiverr applied, even it's hard to adapt.But for this one, I do feel the same.
Counting it as 2 years back will be so not fair that it can impact our performance.-
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1 hour ago, smartdezigns said:
True that but I still would like to get it confirm from the Fiverr Staff so that we can take further steps/actions to improve our services/gigs. I have only 1 gig which is not selling well that's why wanted to confirm still.
But it looks like that with the addition of new changes/updates, we gotta update ourselves too..
I'm following up with the same questions, looking up for the answer.
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Just now, vehiclewrap1 said:
Does this rating represent the last 60 days' average rating OR the lifetime average?
If I'm not mistaken, it counted 2 years back.
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Just now, visualstudios said:
In any case, the scores themselves don't seem to make a lot sense. Like, what? How can these two gigs have the same score?
More questions is , how it can show 4 elements instead of 3?
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1 minute ago, anabellamadeo said:
The concept of "private rating" itself shouldn't exist. Everything we do as sellers is out there and evaluated, and we're held accountable for that, which is fair. Why should buyers be given the chance to leave a secondary, *secret* review of our work? What is even the point? No strings attached, no accountability -they could write whatever crosses their mind at that moment knowing that we won't be able to ever read it, unaware of how their words can affect us. I've had buyers who were super happy with my service during the process leave 3 or 4 stars ratings, and when asked what could I have done to improve their experience their reasons were "Sorry, I was having a bad day" and "I felt Fiverr was pushing me to leave a not perfect review". I swear this is true.
And this out factor of your performance, will affect your enitre work, next future sales badly.
I agree with this, the fact that private review factored a lot of our gig performance seems not fair.
Like this customer, just because they have a bad day, they ruin the life of seller for 2 months.-
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And what about the eligibility to have seller plus premium features.
If we are already in seller plus premium and now get demoted into level 0 or 1, does it lose the eligibility for the seller plus premium features too?-
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5 hours ago, Kesha said:
scores will take into account ratings from the last 2 years, instead of lifetime ratings.
Does it means, if we are having a gig that have negative feedback from 2 years, it will make the score for that gig bad, let say make it just have a score 1 and it will affect the other gig score too?
Don't you think 2 years is too far for having an impact to all of the other gig that perform well?-
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39 minutes ago, Kesha said:
Hi! @donnovan86 @gunawanguan It will not be necessary for you to pause/stop your gigs with a lesser volume of orders. Each gig will have it's own success score. Your overall Seller success score will take into account the success scores from each of your gigs. Gigs with a higher volume of orders will have a more significant impact on your overall success score, while Gigs with fewer order histories will contribute to a lesser extent. Hope this helps!
Does it means, let say we have 1 gig with a great success score, a lot of orders.
This gig might have a better rankAnd on the other hands, we have 1 other gig that has a low success score, low volume of orders.
This gig might not perform well on the rank.
But this will not related or impact our other gig?-
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This "success score", is it the same as "buyer satisfaction score"?
Also will this score affect our eligibility to get buyer brief?-
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52 minutes ago, donnovan86 said:
I do have a question, if a gig has no sales, does that have a negative impact on the success rate? If that's the case, I guess it's better to pause/stop non-performing gigs? Or am I misunderstanding?
I have the same questions.
Following up so I can read the answer when it got updated.-
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A Look Into Buyer’s Briefs 🆚 Final Logos #6
in Logo Maker Sellers
Posted
That's all was a nice logo, congratulations for all the great seller that has been featured.
A little suggestion for @Logo Maker Team, maybe if any sales that is generated through logo seller can be counted like a regular sales.
Like the ability for seller to do instant payment after buyer purchase logo or given a same weight / rating system, that will be great.
Thank you very much.