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gunawanguan

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Everything posted by gunawanguan

  1. gunawanguan
    How can we make gradient color like this on Logo Maker? Is that possible?
  2. gunawanguan
    You mean we can upload an SVG with gradient? But then if we want to make a color variations, it can only be a solid color? If that is the case, so in our display, we will have at least 1 logo as gradient color. Is that correct?
  3. gunawanguan
    I'm sorry for asking it here. How can we upload a gradient color for our logo maker collection? I have asked customer support, but they said we can't upload a gradient color. The color will be determined by client, is that correct? Thank you for the explanation.
  4. gunawanguan
    Congratulations for another great year. Looking forward for another great year ahead. 🥳🥳🥳
  5. gunawanguan
    😀
  6. gunawanguan
    @Kesha This is some of the case that I mean where "TIP" from client sometimes speak up more than their review. So if Fiverr can add TIP as a plus score, that will make this new level system better and balance. Thanks.
  7. gunawanguan
    @Kesha I don't know if this is the right place to talk, but I think it still has something to do with the new level system. So I thought, maybe the Fiverr team could hear it. I find this new system interesting and measures whether or not we are worthy enough to reach the level we should be at. It's like if we are level 2, then provide quality work as a level 2 seller. The way clients rate us from various aspects is good to help us sellers maintain good work but at the same time it is a bit difficult if clients don't care even though we have done a good job. In my experience, I once got so many tips but clients kept giving me only 4 stars, and they repeated orders. So, if I may suggest, maybe in this new level system, TIP can add to our score. Because there are several clients who have thoughts like this "My tip was more than enough to appreciate the seller's good work. So I no longer need to fill out reviews / judge based on reviews" So if clients who tip can add to our score, it will be very helpful for balancing in this new level system.
  8. gunawanguan
    Okay thank you for your prompt reply @Kesha I have reach for customer support and wait for their answer. Thanks again.
  9. gunawanguan
    @Kesha Still waiting for this reply. Thank you for your time Kesha. I really appreciate that.
  10. gunawanguan
    Maybe it's a typo, cause it's like an odd jump from 10 - 10 - 30. Maybe it should be 10 - 20 - 30?
  11. gunawanguan
    @Kesha Hello Kesha. Sorry for asking it here. I just check my level page and got this warning messages. Your level progress is on hold You’ve received a warning about activity that violates Fiverr’s policies. Your progress in the level system is on hold until the warning expires on Feb 21, 2024. What does it means? I mean, where can I know what activity that I did that violates Fiverr's policies? Thank you.
  12. gunawanguan
    @Kesha What about the seller plus premium program. If we are level demoted from level 2 to level 1, can we still be part of the seller plus premium program? For reference, I have been participated as seller plus premium before.
  13. gunawanguan
    wrong place I think.
  14. gunawanguan
    To be honest, the answer is relative. If they count 2 years back, but not give a weight too much compared to our success job, then I agree with 2 years period. The thing is (but I'm still trying to figure it out), I don't know how they weight the bad order experience compared to the good one. I can say from my experience working on Fiverr, which got maybe just got 0.2 or 0.3% from my total sales that has a negative experience. And around 60% got a positive experience, including positive feedback, tip, etc. But with this new level system, I got only 5 in my overall score. I don't know how much they give a weight to that bad experience order which can make 0.2% bad can be more weighted compared to 60% good. Still trying to figure it out.
  15. gunawanguan
    Same to me. I have been work on Fiverr almost 9 years this year. And so far, I never complaint about any features fiverr applied, even it's hard to adapt. But for this one, I do feel the same. Counting it as 2 years back will be so not fair that it can impact our performance.
  16. gunawanguan
    I'm following up with the same questions, looking up for the answer. @Kesha
  17. gunawanguan
    If I'm not mistaken, it counted 2 years back.
  18. gunawanguan
    More questions is , how it can show 4 elements instead of 3?
  19. gunawanguan
    And this out factor of your performance, will affect your enitre work, next future sales badly. I agree with this, the fact that private review factored a lot of our gig performance seems not fair. Like this customer, just because they have a bad day, they ruin the life of seller for 2 months.
  20. gunawanguan
    @Kesha And what about the eligibility to have seller plus premium features. If we are already in seller plus premium and now get demoted into level 0 or 1, does it lose the eligibility for the seller plus premium features too?
  21. gunawanguan
    @Kesha Does it means, if we are having a gig that have negative feedback from 2 years, it will make the score for that gig bad, let say make it just have a score 1 and it will affect the other gig score too? Don't you think 2 years is too far for having an impact to all of the other gig that perform well?
  22. gunawanguan
    Does it means, let say we have 1 gig with a great success score, a lot of orders. This gig might have a better rank And on the other hands, we have 1 other gig that has a low success score, low volume of orders. This gig might not perform well on the rank. But this will not related or impact our other gig?
  23. gunawanguan
    @Kesha This "success score", is it the same as "buyer satisfaction score"? Also will this score affect our eligibility to get buyer brief?
  24. gunawanguan
    I have the same questions. Following up so I can read the answer when it got updated.
  25. gunawanguan
    Thank you for your prompt reply @Kesha Another question, can we check / measure our "good / bad performance" with this new update level and rating system?
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