Jump to content

socialhonor

Member
  • Posts

    932
  • Joined

  • Last visited

Everything posted by socialhonor

  1. I have never understood that rationale. For me - my time is valuable, not just online monetarily, but I also have a lot of important people and things that need my attention, and I enjoy tending to - OFFLINE. I can’t stand doing nothing. Sitting waiting for orders, won’t make them happen sooner, and amounts to doing nothing, but wasting valuable time! Go outside, get some fresh air, take a walk… a run …a bike ride - you’ll find that your more ready and excited about working when you do that!
  2. You can shorten it, by responding to queries faster.
  3. Just say, no - you can’t as it goes against fiverr’s TOS. I feel for the most part - that buyers trying to arrange contact outside of fiverr - likely want to see if they can get a lower price and feel they would be more likely to get one, if they could talk outside of fiverr’s constraints. A simple NO, it does against fiverr’s TOS, should suffice.
  4. Yes! Or a notification for sellers to check the details and confirm that the necessary requirements have been submitted, before the clock starts. 🕜 Because although it says to avoid friction - check the order - the clock still starts once the buyer enters info into the requirements section, even if it’s the wrong info. 😑 Nothing is worse than a buyer, not submitting all the necessary requirements - starting the clock, and not coming back online until close to when the order is due - leaving the seller in a bit of a frenzy. 😬
  5. Hi there! If you google - Can I create multiple Facebook accounts? You will find helpful information from the facebook help center. The answer is NO, facebook wants users to have one personal account, and create and manage their business account from their personal account. Facebook is very particular about users being able to identify themselves, and the potential problems that you could run into outweigh the benefits. The accounts could get locked and suspended after you create them - pending uploading ID, asking for a telephone number etc to prove identity. So, I agree with what @greystorm2 suggested - the best idea is to report the user. I would also block them as they are asking you to break TOS.
  6. Is the buyer’s profile still on fiverr, if you search it?
  7. You don’t agree to refund, as you have done the work - and… you don’t do anything for free, if the request is outside the scope of the original order specifications.
  8. LOL thanks! It’s taken almost 10 years on here to get there! :+1:t4:
  9. Oh well, if that’s the case - and you saw zero results from their advertising… it’s understandable, if you give a less than stellar review. 3.7 is quite a ding to the seller’s rating. Obviously now - you just don’t purchase from them again. Take care! Stay safe!
  10. You don’t have to review immediately, even if fiverr’s prompting you to - so you can give it time. I think you have a few days before it automatically is marked as complete. Once you write a review you cannot amend it… so depending on the type of service you purchase - it is sometimes important to wait that few days out … so you can see if there is any indication of satisfactory results OR not. A poor, or less than satisfactory review - is potentially detrimental to a seller, and unfair - if you realize later, that their service was as described. Reviews are highly important, so review with caution please. 🌻
  11. Exactly what @looseink said. I’d add also that most often buyers that only want to spend $5 - or try and barter - seem to be the worst to deal with from my experience. That $5 means a lot to them, and they expect way too much for it.
  12. Exactly! That is what I just said above… however you said “before starting the gig, was there an issue on the first job that I received only a 3 star rating” which is a comment that could get your account flagged. Never mention review or rating, to be on the safe side.
  13. Glad you got it sorted out but …it’s dangerous to even mention a previous rating/review though. That can get you flagged… so my suggestion would be to avoid it.
  14. The problem with 4.7 reviews, is that too many of them, makes it harder to maintain your level… So while I understand technically, it’s still a good review… my aim is always a 5 star.
  15. I agree with everyone else that says do not message the buyer and reference the previous order as it is potentially problematic. Having said that - if the buyer is happy with the work, and orders again - at that time, you could say “thanks for the order, pleasure working with you again - if there’s anything particular I could do for you to help make this transaction meet all your expectations, please let me know in advance. Complete customer satisfaction is my goal” :… or… something along those lines. Maybe then, the buyer could provide you with some insight - but be sure not to reference, reviews.
  16. If you received a TOS warning, then it’s likely you conveniently left part of this story out. It’s also likely that your dialogue and conduct with the buyer during this dispute is WHY you got the warning. Always conduct yourself as a professional - even when you are not happy with a buyer or a circumstance.
  17. Hi there Richard, You should be able to chat, submit an offer, or use a “quick response” on your app via the lightening bolt. If you don’t see those options, you should maybe try and update your app. I can see them on mine.
  18. You should create some quick responses for situations like that - and respond as soon as you see the message. Just say something friendly – that encourages the buyer to leave you a more detailed message. Something like: “Hi there! Thanks for connecting. If there is anything specific you would like to know about my gig, feel free to ask. Take care!” Done! You have left a response - and now the ball is in their court. If they DON’T get back to you, that’s okay - because you have already responded, so your response rate won’t be affected negatively.
  19. Hind-site is always 50-50 - but, what you should have done, is NOT accepted the order, NOT completed the order, NOT settled it with the buyer, and instead - you should have reported the buyer to CS for violating TOS - on a few levels. 1- trying to trick you into doing academic work, 2 - exploit you by asking for work that you don’t do and is outside of your gig description or face a negative review (blackmail). Both of which violate TOS. Now you have to hope the buyer doesn’t flag your gig - out of vengeance, so that CS looks into it… because if they do, your account is compromised. To be honest it already IS compromised because of that order. But … as @catwriter stated, it’s a good idea to block the buyer so that they can no longer access your gig, and further complicate the situation.
  20. Kudos! Awesome advice! :ok_hand:t4: I’ve been on here almost from conception - since 2012 - through it ironing out the initial glitches, and when all gigs were JUST $5 - and I just SMH when I see some of the absurd “valuable advise” folks are giving on this forum. Why don’t people value themselves, their time and their skills/services more? I don’t get it. Well done!
  21. It’s also up to the buyer - to responsibly take care of their purchased product - and as @looseink stated once you deliver a service and the client agrees, your contract ends. Depending on the service you can offer revisions - which is essentially the same idea. If a buyer isn’t happy, they can ask for a revision. That said, I offer no revisions for any of my services… but I am in advertising.
  22. If he or she has already posted it in your box - I would immediately state that all communications that you have with customers, must be done via the fiverr platform. Most often from there, you don’t need to do anything else. It’s unlikely that they’ll pursue the issue. As with any unwelcome communication - in the event they persist - you can block and report the user to CS…
  23. You can only withdraw after your clearance days, then it will gray out, so you can’t withdraw any more - until the days have built back up. The number of days between withdrawing funds depends on your level. Have you checked your email associated with the account? Maybe they have sent you an explanation. If not, you should contact CS and ask them what is happening.
×
×
  • Create New...