What percentage of your buyers leave you reviews?

[salidarvuelta]

I think this happens to everyone.

Currently, 30 percent of buyers have not reviewed their orders with me. Most of the people that do this are always very active during the project. They will ask for gazillions of revisions and as soon as they get the right version, they disappear.

I will like you to take it as a blessing in disguise.

I had a client that ordered from me about 3 months ago and he had revisions. As soon as it was done he disappeared.

He came back recently and ordered a few videos. And he left a review for one of them (4.4 stars). I was curious to know why he did (since he had multiple orders and leaving 4.4 will hurt big time, plus 99% of my orders are 5 stars)

He said the video was perfect and everything was nice, but he doesn’t ever give 100% for anything no matter how good.

That was really worrying for me. So will you prefer 4 stars or no review?

No review, of course, until Fiverr starts penalizing us for no reviews as well. Just give them some time.

[gina_riley2]

Hi, it happened to me a few times: i deliver the work, but the buyer never respond to me, and doesn’t leave reviews!!! why? are they lazy? they don’t say anything, either like or not the work. They just get the product, and no respond, no review. I hate when buyers do that. Can fiverr change the system a bit? i mean, i want that: buyers only see the work, but can download only if they leave feedback. or something.

Plz Help

but can download only if they leave feedback. or something.

What if people leave you 4 or 3 star reviews thinking it’s a good review?

⭐

Good work

⭐

Better than expected

Those are actual reviews left by buyers. Look at some profiles of their sellers. Since 3 and 4 star is considered good reviews, 5r support will not remove it and it’s against Tos to ask buyer to change it.

Not getting review can be a blessing.

[Guest l562ucian]

but can download only if they leave feedback. or something.

What if people leave you 4 or 3 star reviews thinking it’s a good review?

⭐

Good work

⭐

Better than expected

Those are actual reviews left by buyers. Look at some profiles of their sellers. Since 3 and 4 star is considered good reviews, 5r support will not remove it and it’s against Tos to ask buyer to change it.

Not getting review can be a blessing.

yeah, but all my work is perfect %100 , the buyers should be satisfied, because i do exactly what they want and how they want, its impossible to get a 4-3 stars review in my case.

[catwriter]

yeah, but all my work is perfect %100 , the buyers should be satisfied, because i do exactly what they want and how they want, its impossible to get a 4-3 stars review in my case.

its impossible to get a 4-3 stars review in my case.

A lot of people who got 4-3 stars (or even a 1 star review) would say exactly the same thing.

[newsmike]

Do you fill out the survey on the bottom of the receipt every time you buy Starbucks, go to Wal-Mart, Target, Grocery store? Nearly every business wants you to write a positive review, or do a survey. Do you take time to do every one? Probably not, probably because you are busy. That’s probably why not everyone does yours.

[mariokluser]

Hi, it happened to me a few times: i deliver the work, but the buyer never respond to me, and doesn’t leave reviews!!! why? are they lazy? they don’t say anything, either like or not the work. They just get the product, and no respond, no review. I hate when buyers do that. Can fiverr change the system a bit? i mean, i want that: buyers only see the work, but can download only if they leave feedback. or something.

Plz Help

but can download only if they leave feedback

To discover that they just left a positive feedback for a crap delivery?

[mariokluser]

I have returning buyers who never leave a review. I don’t bother, but I think Fiverr should go back to the good old thumbs up and down voting for a delivery. The attention span of most people is too short in order to study the reviews anyway. The only thing they like to see is if there are way more people happy with the seller than not.

82% leave a review.

[misscrystal]

If they do not leave a review it might be that they are not happy with what they got but don’t want to leave a bad review.

[abdulbasitparke]

They’re not being too lazy. Fiverr made it like almost a huge 2-3 page long survey to review. Most people doesn’t have time to fill all that information out. And another thing is that many of the clients that we see on facebook are not really professional type. And many of them are doing arbitrage kind of business. So they’re not that passionate about a product or service to review it. Atleast, that’s what I think.

News to me. I filled out 3 pages, filled with 3 multiple choice questions and 1 text box. Hardly time consuming

[markusvoice]

It seems the 70/30 split is the norm. I too have around 70% (74% to be exact) of gigs reviewed…thats over 300 buyers that didn’t review.
Nothing I can do about it…moving on.

[animexstudios5r]

89% of 74 orders. Down from 93% from a few days ago.

[myusernamearts]

No, but asking for a positive reviews does.

I can swear I read a Fiverr blog post advising sellers to ask the buyer for a positive review! I’m trying to find it.

Found it! : https://blog.fiverr.com/i-would-buy-for-you-how-to-inspire-customer-loyalty/

Confirm completion.

Once the final product is delivered, make sure you confirm that the customer approves of the result. This is also a good opportunity to encourage your customer to leave a positive review, or if they’re feeling unsatisfied, address and resolve any remaining issues.

[misscrystal]

Found it! : https://blog.fiverr.com/i-would-buy-for-you-how-to-inspire-customer-loyalty/

Confirm completion.

Once the final product is delivered, make sure you confirm that the customer approves of the result. This is also a good opportunity to encourage your customer to leave a positive review, or if they’re feeling unsatisfied, address and resolve any remaining issues.

Do not ask your customers for a review at all or mention one.

That blog is incorrect or outdated.

[ansel_decals]

My last 13 orders in the past few months that did not get any reviews, not counting the old ones! Now I am surfing through the platform with a N/A in my overall ratings lol  

[dmarketer_abdul]

It's a buyer freedom. U need to get money. But Review is only for buyer freedom.

[psykkopatte]

Probably casual fiverr users who want to do something else fast, t's like a mail we receive after calling internet hotline for maintenance if we were satisfied with the person we got in call 🤷‍♂️

[dilrubahasan222]

In fact many clients are not aware of the fiber rules.

[juliyakorneeva]

67%. I don’t ask for reviews

[emilychrisvo]

Mine is 75%

[teamandromeda]

Mines is 48% at the moment. So it could be increased! 🙂 

[nickj2013]

The review for me. Left or not isn’t that big of a deal, as clients who don’t mark their orders as complete. Like if we’re done. Then… say so. 

[michmikaia]

Mine is 68%

[guillermospada]

139 orders 125 reviews

[kbkhan]

65% as a new seller. Starting Since 2021........ 4.7 ⭐

[gayanchamira]

I think percentage of reviews directly affect to the algorithm. But I'm not clear and confirm how it working. 

Any way we can think if all happy / satisfied clients make reviews always

But what happen about negative  reviews is it better than clients without reviews 

I don't what is the best and how it works