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How do you email customer support?

How do you email customer support?

You submit a ticket to them: http://support.fiverr.com/hc/en-us/requests/new

What would be the reason for a request being rejected?

There could be many reasons (wrong wording, contact information, website links, copyright infringement, requests for something illegal…), but it’s impossible to guess what’s going on without knowing what you requested.

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