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It Worked... A Review Change Resolution Really Worked!


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I had a buyer leave a 4.4-star review. I know, terrible. End of the world stuff. I remembered about the idea to put a resolve in for the buyer to change the review.

I explained there is a known bug where sometimes the review gets messed up. I asked that if that was the case, to consider a review change. I explained I felt I meet the task with high-quality service. I asked if that was not the case, please message me on what I can do to improve.

Low and behold, the buyer responded by increasing the review to 5 stars.

It worked…!

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