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Recovering the answer to my security question


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I opened a Fiverr account which has been active for almost 1 year now. However, I have forgotten the security question and I understand that to edit it, I must submit my documentation to the support team. The problem is; at the time of opening the account, I was in America. However, I am back to my country origin. My concern is: Will the customer support team accept documents from my country of origin, yet I opened the account while in the US?
Kindly advice me on the way forward.

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