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Buyer unable to mark order as complete and leave review


lucygarrod

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Thanks Lipu. I have contacted CS and they advised me to get my buyer to contact them (which is fair seeing he is the one who is experiencing the problem on his side). But it is a bit difficult to ask him to do this just because I am greedy for a review 😛

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Is he trying to review from the app or from his desktop computer? App might be giving him some problems (and if he does manage to review you with the app, his glowing 5 star review might turn into 4.3 or 4.7 because the app is buggy).

Oh My God! That explains the situation I was in with a buyer who told me he left a 5 star review, and on my profile it was a 4 star review. 😦

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Is he trying to review from the app or from his desktop computer? App might be giving him some problems (and if he does manage to review you with the app, his glowing 5 star review might turn into 4.3 or 4.7 because the app is buggy).

Thanks for sharing ! I was wondering why i got 4.73 stars even after the buyer is 100% satisfied.

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Is he trying to review from the app or from his desktop computer? App might be giving him some problems (and if he does manage to review you with the app, his glowing 5 star review might turn into 4.3 or 4.7 because the app is buggy).

Oh that’s horrible! Thank you so much for pointing that out. I was not aware of it at all. I better warn my buyers 😨

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You should thank @misscrystal, she’s the one who noticed it first.

favicon.icoFiverr Forum default-apple-touch-icon.png

Buyer leaves me 5 stars but it shows a 4.3, Customer Support misunderstands

I have a repeat client who left me 5 stars. But as it happens often it only shows as 4.3 She tried to change it to 5 stars but couldn't. I told customer support and gave them screenshots of our conversation and here it the response I got: Sheana...

Reading time: 5 mins ? Likes: 22 ❤

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  • 2 years later...

Is he trying to review from the app or from his desktop computer? App might be giving him some problems (and if he does manage to review you with the app, his glowing 5 star review might turn into 4.3 or 4.7 because the app is buggy).

Thanks for sharing this

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