How to remove bad review if customer is not responding

[stunning_graphi]

hey please help me to remove a bad review comment i got 1 bad review and i want remove that

[Anna]

If your client is not responding to your request there is nothing you can do. The only way to edit a review is to send your client a request through the resolution center.

[Guest uxreview]

If you feel that it’s an unfair review to your service then you can contact customer support. However, there needs to be a good reasons for removal.