sisterstalk Posted June 25, 2013 Share Posted June 25, 2013 I currently have a 44 day response time displaying on my page on the new version of Fiverr. That’s incorrect. It never takes me more than a day to respond to a buyer.I know at one time, my Fiverr INBOX showed that I had 1unread email, but I could never find that unread email after going through my entire box. That notice sat there for over 3 months then suddenly disappeared when I switched to the new Fiverr. Could that have something to do with my response time sitting at 44 days?Does anyone know exactly what counts in your response time? Is it the amount of time it takes you to respond to inbox messages, or the amount of time it takes you to respond to new orders? Is it a combination of both? Link to comment Share on other sites More sharing options...
nunotmp Posted June 25, 2013 Share Posted June 25, 2013 I am not sure if it is message because I have over 700 unread messages(It is just impossible to get to them) and I have a response time of 3 days. Link to comment Share on other sites More sharing options...
sisterstalk Posted June 25, 2013 Author Share Posted June 25, 2013 Thanks, Nunotmp. Link to comment Share on other sites More sharing options...
sisterstalk Posted June 25, 2013 Author Share Posted June 25, 2013 According to Fiverr, your “RESPONSIVENESS” is:"the time it has taken for you to respond to inquiries from each unique user within the past 30 days."WHAT inquiries exactly? Inbox inquiries? Inquiries posted on your sales pages - before AND after the sale?If nunotmp has 700 unread messages and a response rate of 3 days, then it can’t be inbox inquiries - unless the majority of those messages were sent over 30 days ago. Fiverr says it only looks at your responses for the past 30 days. Link to comment Share on other sites More sharing options...
nunotmp Posted June 25, 2013 Share Posted June 25, 2013 If it only counts the past 30 days I wonder why you have a response time of 44 days. Thats weird. Link to comment Share on other sites More sharing options...
sisterstalk Posted June 25, 2013 Author Share Posted June 25, 2013 Thanks! Reporting it now. Link to comment Share on other sites More sharing options...
virtualgirl2010 Posted June 25, 2013 Share Posted June 25, 2013 I’m in 18 days response time, hope they can reset this field to zero for the new fiverr 🙂 Link to comment Share on other sites More sharing options...
wordpress_seo Posted June 26, 2013 Share Posted June 26, 2013 my response time keep climbing, yesterday was 10 days, now it is 11 days. although i usually read the message within hrs.How do they calculate it? do we have to write every message back on every inbox message until potential buyer not responding? Link to comment Share on other sites More sharing options...
seohut Posted June 26, 2013 Share Posted June 26, 2013 It’s showing incorrect data, I think so, me usually respond within hours but my response time 13 hours :-? Link to comment Share on other sites More sharing options...
kevinwil Posted June 26, 2013 Share Posted June 26, 2013 @virtualgirl2010 your response stat should be fixed now. Link to comment Share on other sites More sharing options...
mark74 Posted June 27, 2013 Share Posted June 27, 2013 @kevinwill: just a question: is response time computed with “time between a buyer writes me and I answer him” or with “time between a buyer writes me and I read his message”?If it is the first I think it’s not correct, because my buyers many times write me just to thank me or sending messages I don’t need to reply… Link to comment Share on other sites More sharing options...
wordpress_seo Posted June 27, 2013 Share Posted June 27, 2013 yes, i think this feature not really needed. I mean if someone just spam you, you don’t need to respond them, just report them… now that would also calculate into the respond timeinstead of that, why not just implement some kinda of online and offline function to each users, so buyers know who is online and who is not. Link to comment Share on other sites More sharing options...
jessieonline Posted July 3, 2014 Share Posted July 3, 2014 Hi fiverr buyers and sellers! am new on fiverr and i got one respond two days after my gigs setup but i can’t access or respond back why? pls can somebody good on fiverr help me out. Link to comment Share on other sites More sharing options...
voiceoverwork Posted July 3, 2014 Share Posted July 3, 2014 @jessieonlineHi and welcome.Since you are new;Use a real profile photo, not one from the Internet about European Car Insurance.Try clearing your cache and browser.Try a different browser.Contact Fiverr Support. Link to comment Share on other sites More sharing options...
sterling_wilson Posted July 12, 2015 Share Posted July 12, 2015 At first I Liked this feature. Now sometimes the bugs. Can Be Frustrating. I have a response time. This month of 3 hours. However The response rate shows. 100% Link to comment Share on other sites More sharing options...
friendlywebguy Posted July 13, 2015 Share Posted July 13, 2015 Reply to @voiceoverwork:“European Car Insurance”That is so funny. How did you know where that profile pic was from?!?! Link to comment Share on other sites More sharing options...
retweetbird Posted July 13, 2015 Share Posted July 13, 2015 I have a response time of 1 hour, hence I can say it is how quickly we respond to buyers or pending messages Link to comment Share on other sites More sharing options...
fonthaunt Posted July 13, 2015 Share Posted July 13, 2015 Reply to @retweetbird: This is an old thread. 2014. Someone else bumped it up with an unrelated reply. Link to comment Share on other sites More sharing options...
sanmeet Posted July 13, 2015 Share Posted July 13, 2015 It is the amount of time takes you to respond to inbox message…Surely … and if you are confused you have to contact to http://support.fiverr.comhttp://support.fiverr.com//p6.zdassets.com/hc/theme_assets/38806/1752/1980X350_16.jpgFiverr Customer Supporthttp://support.fiverr.com Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Archived
This topic is now archived and is closed to further replies.