finalstep Posted June 21, 2013 Share Posted June 21, 2013 I’m just curious to see what’s considered high around here. I heard people losing their levels due to cancellations, so just wondering. Mine is 8%, virtually all the cancels are because buyers don’t read instructions though.What’s everyone else’s cancel rate? Link to comment Share on other sites More sharing options...
milos357 Posted June 21, 2013 Share Posted June 21, 2013 18 % most of them is for same reason, 90% buyers don’t read description. Link to comment Share on other sites More sharing options...
jive_a_five Posted June 21, 2013 Share Posted June 21, 2013 We are at 2%, but we’ve only had 125 orders. I would guess that a reasonable target for higher volume gigs would be around 5%. I would think a rate at or above 10% would indicate a possible issues with the description or wording of the gig.With a worldwide client base, our gig description might sound perfectly understandable to us, but there are plenty of non-english buyers who may not understand all the details. They might think they do, but a language barrier may have given a different impression. This may even apply more so for the technical and complex gigs.Just my thoughts…but if 1 out of every 5 buyers is making an error when ordering your gig, a flag should be raised. Link to comment Share on other sites More sharing options...
s_sayan Posted June 21, 2013 Share Posted June 21, 2013 3% with 1,800 orders completed, 100% rating and no negative votes at all. My last cancelled order (all mutuals) was like a month ago. 😉Best Of Luck. Link to comment Share on other sites More sharing options...
dtongsports Posted June 21, 2013 Share Posted June 21, 2013 2% and just hit 2,000 completed. Happy with that, but should be lower as I have had to request cancel for orders that should/could have inboxed me prior to ordering but it’s part of it and accepted.DTong Link to comment Share on other sites More sharing options...
iocman Posted June 21, 2013 Share Posted June 21, 2013 25 order done35 days on fiverr22% canceled ratiostill i am in beginner levelI want LEVEL !;( :-(( Link to comment Share on other sites More sharing options...
bitbyteworld Posted June 21, 2013 Share Posted June 21, 2013 Mine is 11% cancellation ratio with 99% rating and i recently LOST both LEVELS!35 Canceled orders in which 25+ are those which caused by BUYER MISTAKE. Link to comment Share on other sites More sharing options...
rankhigh Posted June 21, 2013 Share Posted June 21, 2013 My ratio was at 15% the day I lost my level 2 ranking. Link to comment Share on other sites More sharing options...
refugeek Posted June 21, 2013 Share Posted June 21, 2013 Mine’s 2%. Link to comment Share on other sites More sharing options...
dollar9856 Posted June 21, 2013 Share Posted June 21, 2013 Done 14 orders in 30 days, 100% rating and NO cancellations… Link to comment Share on other sites More sharing options...
bitbyteworld Posted June 21, 2013 Share Posted June 21, 2013 Reply to @dollar9856: It seems Soon you will be promoted to LEVEL 1 😛Always take CANCELLATION lowest possible.i guess when someone cross 10% cancellation ratio they lost levels. (as in my case) Link to comment Share on other sites More sharing options...
jasveena Posted June 21, 2013 Share Posted June 21, 2013 mine is currently 8% and with one more cancellation awaiting it will be 12% I guess. Most of it is due to customers mistake though. Im afraid of my level 1 batch now Link to comment Share on other sites More sharing options...
reddolph Posted October 31, 2013 Share Posted October 31, 2013 i think 20% is not bad for level up 😉 Link to comment Share on other sites More sharing options...
ryuken Posted October 31, 2013 Share Posted October 31, 2013 10% and growing, mostly because of the accidental purchase and not responding buyers. Link to comment Share on other sites More sharing options...
jasveena Posted October 31, 2013 Share Posted October 31, 2013 It is now 5% but right now I think it may increase with scam buyers around! Link to comment Share on other sites More sharing options...
cheezees Posted October 31, 2013 Share Posted October 31, 2013 It recently rose from 1% to 3%. It doesn’t sound like much but it TRIPLED in about 1 month’s time. I have a 100% rating and no negative reviews. Link to comment Share on other sites More sharing options...
minkeey Posted December 20, 2013 Share Posted December 20, 2013 47 + Order Completed but still no cancellation ratio 0 % .Provide buyer great service and support to get 0% cancellation ratio. Link to comment Share on other sites More sharing options...
wingle Posted December 20, 2013 Share Posted December 20, 2013 4% With 100% Positive Rating and ZERO Negative Reviews 🙂(All cancellations due to ORDER BY MISTAKE) Link to comment Share on other sites More sharing options...
alliemadison12 Posted December 20, 2013 Share Posted December 20, 2013 7%, 5,000+ completed orders. Most of them were “oops please cancel” or people ordering services that I can not do. It used to be 9% until I started being more difficult about canceling. I think the new fiverr has also somewhat improved the description so more people read it. People used to send me 500+ scripts for $5. Say whaaaat?! Link to comment Share on other sites More sharing options...
edehson33 Posted December 20, 2013 Share Posted December 20, 2013 Now no cancel, i will create you a facebook fan page. Order $10 Link to comment Share on other sites More sharing options...
systemsengineer Posted December 28, 2013 Share Posted December 28, 2013 Hi,Could be that your competitors can order and cancel, bring your level down, damage your reputation. Fiverr should have a system where they should be able to analyze cancellations before marking. Just a thought.Ray.thebit.com.au Website is under constructionWebsite will be available soon Link to comment Share on other sites More sharing options...
luisblandon Posted December 28, 2013 Share Posted December 28, 2013 Hi,I am at 19%… even after having completed three gigs recently, the ratio doesn’t go. does anyone know the reason it hasn’t gone down recently?ThanksLuishttp://fiverr.com/luisblandon Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Archived
This topic is now archived and is closed to further replies.