Shift deadline for my gig

[germanwriterr]

My client is communicating very slowly. One answer a day, sometimes 2 days. I fear, I have set the deadline for my gig to tight because the prerequisite for me to start the gig are not yet clear. It will be a book, so I´d prefer to know the direction right from the start.
My questions: 1)Is there a way to shift the deadline with the approval of the client?
2.) What happens, if I miss the deadline?
3.) What would you do in my situation?
Thanks for any advice!

[fonthaunt]

1.) Although I have seen some signs that Fiverr may have something in the works for this, as far as I know you cannot currently shift the deadline. The client can give you approval to be “late” but there are risks.

2.) If you miss the deadline, there are two primary effects. One is that Fiverr will have the delivery in their system as late and you will see notices come up to warn you that late deliveries can affect your rankings, etc. In reality, a one time late delivery doesn’t have extensive impact on your ranking, but repeated ones could.

The second effect has to do with the late delivery “window.” A delivery is considered late when the clock runs out. As the time goes longer, notices become more intense. The client also receives notices saying that if the delivery is much later, they will be able to cancel. It has happened to me in awhile, so I can’t remember how long, but I think it might be about 48 hours late when it gets serious. (Perhaps someone else can answer the actual time.) At that point, even if the buyer told you it was fine to be late, if they should suddenly change their mind and click cancel, it will not only automatically cancel and refund the buyer, but you will get an automated 1 star review which could have a major impact on your rating. Unless the buyer is someone that you have worked with many, many times - I would not suggest letting it go that late.

3.) If I were in your situation, there are 2 possibilities I would consider. One is to take another slightly risky chance and have to buyer agree to a partial delivery. This is when you deliver what you have so far and the buyer accepts which marks the order complete even though it really is not. Many sellers do it, but the risk there is that the buyer could get upset about something and go to Customer Support and report you for a partial delivery. Customer Support usually will then refund the buyer. I don’t like to take that kind of risk, so I don’t normally do that.

The other possibility is the one I would be most likely to do, and it’s pretty simple for something like a book. You can simple divide it up into more than one order with new deadlines. For example, if you are writing a 10,000 word simplistic e-book, you can make the first quote for 2500 words and set the price at a quarter of the total. Make the deadline reasonable for what you can really do for the first part. After that is complete and all is well, you make the next quote and write some more. In the end, you deliver the full book in 4 parts (or however many makes sense for you and your buyer) with very low risk and reasonable deadline.

[germanwriterr]

Hi, thanks for the very detailled reply! I actually have already split the book up. This can also be done with non-simplistic books, by the way, and I have set a late deadline for a relatively small first part. It just happens, that I´d like to use the approach to the topic that the client has, and so I would like to get this cleared up beforehand. I have learned from this that I will in the future make an offer only after all prerequisites are clear in order to avoid these situations. For now, I´ll have to recourse to the thought, that it´s the client´s book I´m going to write so he should be interested in a good cooperation and I have already raised the issue with him. I think given the alternatives I will choose to start working early enough to deliver on time with as much information as I´ll have at that time.

[miiila]

Thank you from me as well for this reply, fonthaunt, for taking so much time to write this (and other) reply(replies), very useful to know, in case I´ll need it some time, and it´s always good to see the facts spelled out by another seller (plus good tips on top).
Und viel Glück damit, germanwriterr! 🙂

[deepanshujbedi]

Hi, i will tell you what i do when i get into these situations…
You can easily ask for deadline extension by following this post.

1)Go to your order page( i have attached a picture here)
2)Click resolve now
3) Choose any problem of yours and click continue
4) You will see an option to extend your deadline and choose the time you feel is right.

I hope this will solve your problem 🙂
else you can fonthaunt’s answer…

[fastcopywriter]

I love resolve now too, it’s very helpful. If a client demands a revision and the order is due in 12 hours, I do #4.

[germanwriterr]

Hi Deepanshujbedi, thanks for the advice. I will keep it in mind as a last resource. Right now I am not sure if this would somehow affect my rating and also I cannot believe that everybody could just change an agreement with a client that easily. (?)

[deepanshujbedi]

it was recently added i believe… and it is awesome. I have dodged over 5 late deliveries this month using this method.

[deepanshujbedi]

Some buyers cant be trusted… I dont trust those people who dont reply. So i request for more time…
Buyer has the power to get his money back and you’ll receive a 1 star automated review if the order runs late…
So dont take a chance 🙂 partial delivery or resolve can solve some of your problems

[miiila]

Great option.

[catwriter]

Your client would have to accept the extended deadline within 48 hours, otherwise the deadline would remain the same (and your client is slow to communicate, so…). Also, this option can be used only once per order.

[deepanshujbedi]

Thanks for adding this information to the post 😃

[Guest phantompower]

I issue like this where the buyer was replying after 3 days. The guy had ordered and luckily i had set the delivery to 7 days on the 6th day i simply cancelled the order.

[niezeka]

This is work?

[deepanshujbedi]

This works.

[zubairfb]

Hello To all…

I am encountering the same problem… I already have a late delivery, my first out of 25 because of no response from client…

My question is:

1. Can we I still use RESOLVE NOW? as my delivery is already late…
2. If I cancel the ORDER NOW will I be rated bad (1-star)?

Thanks…

[Guest designeralmina]

Very helpful reply. All information is correct. Thanks