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Need help w/ Quick Buyer Question


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So I’ve made some orders recently and I want to use them for Teespring. The files given to me still have the design on the shirt in the picture. I just want the design so that when I upload it to Teespring it won’t have the shirt with the design on the teespring shirt.

Am I supposed to request a source file to fix this? I’m new to this. Thanks!

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