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Do This, NOT That! (10 Tips for Sellers)


authoreva

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I may be a Level 2 seller who has been here for about two years now, but there was a lot of trial and error along the way (and I mean A LOT).

Despite the fact that I have a 99% overall rating with over 1,000 completed orders, I’m nowhere near “perfect” and I continue to learn new things daily. (I’m really not trying to toot my own horn… I swear!)

Below, I have included a list of tried and true do’s and don’ts. I learned from my fiverr blunders, so I’d like to share my acquired wisdom. My hope is that you learn something too. 😃

Here goes…

  1. Do create an engaging video for your gig (with you actually in it) OR use a unique picture with some text about the gig. DON’T use a random photo from google images or a picture of someone who isn’t you.

  2. Do respond to difficult buyers as politely as possible, all while being stern and setting boundaries. DON’T react to difficult buyers with rude remarks or sob stories. For those exceedingly negative clients, simply contact fiverr support and let them know what’s going on.

  3. Do consistently challenge yourself and work on projects that may be slightly out of your threshold of comfort. This is the perfect way to expand your skill set and enhance the one you already have. DON’T automatically cancel an order because you feel like it could be a bit difficult. Believe in your capabilities.

  4. Do keep your gig up to date. This means remaining conscious of your competition and updating keywords, tags, titles, photos, etc. The market is constantly changing and adapting is crucial. DON’T create your gig and never change a thing about it. Remember: Creating and sustaining a successful gig is a constant refining process!

  5. Do deliver your gig on time and even a bit ahead of time if you can. (As long as that doesn’t mean compromising the quality of your work.) DON’T wait to deliver within the last 10 minutes. The fiverr system isn’t infallible. What if there’s a glitch? Your internet isn’t infallible either. What if your WiFi decides to not cooperate with you? I’d say when the expected delivery is in 24 hours, take away at least 1 hour from that and regard it as 23.

  6. Do treat clients equally. Whether they’re spending $5, $20, or $500. It may be difficult to do that, especially if a client is expecting the world for $5, but you have no idea how many loyal repeat clients I currently have who started out as basic gig buyers. DON’T produce subpar work based off of a lower price. You want your customer to come back and tell others about your amazing work!

  7. Do be confident about upselling your work when you know more work and time is involved (even if that means losing a sale.) DON’T work yourself to the bone and frequently refrain from using the “Offer” feature on the order page.

  8. Do use up as much of the Gig Description as possible. There is a 2,000-character limit for a reason. Utilize it! The more clear you are about what you provide, the more trusting of you your prospective buyers will be. They’ll also have a better idea of what to expect. DON’T just write a few sentences about your gig, even if you have an informative video. This especially pertains to writers! Show buyers why they should choose you.

  9. Do take advantage of the vast majority of features that fiverr offers. From the FAQ and gig galleries to gig packages and gig extras, there are SO many valuable tools at your disposal. DON’T always avoid specific features due to fear of potential failure. I get that there are exceptions. For instance, there can be a bug or you try a feature and see a drastic drop in sales. I kept on putting off the Gig Packages feature. My average selling price was $8 and most of my sales were basic gigs. Once I utilized this incredible feature, my average selling price increased to $15 and my best sellers tend to be my standard and premium packages.

  10. Do participate in the forum and read the content on the fiverr blog. Fiverr Academy is an amazing source as well! You’ll learn a TON. I promise! DON’T fool yourself into thinking you already know all there is to know about fiverr. This includes Top Rated Sellers! We should all consider ourselves to be life long students.

BONUS TIP! Do have sporadic sales/discounts for your gigs, especially around the holidays. Physical stores have them, so why shouldn’t you? Sometimes, I hit a slow period and decide to lower my standard and premium packages by $5. I mention it the gig description that there’s a sale for a limited time. In each gig package description, I include the previous price (WAS $25). Or I even offer a gift for orders over a certain word count. Example: For my poetry editing gig, I offer $5 off for editing of over 5,000 words and free promotion of their poetry book once it’s available. DON’T avoid occasionally changing your prices because you think such a strategy doesn’t apply to people who work online.

So, there you have it fellow sellers! Do you have some tried and true tips? Please share them below.

Also, if you don’t necessarily agree with one or even some of these, let me know why. I’m well aware that the way I go about things may not work for everybody.

a unique picture with some text about the gig

I can make these kind of video, short video explaining your gigs in simple word ^.^

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