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Skype lessons, but outside communication forbidden?


metinb

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After I created my gigs, providing s***e lessons in physics, I started reading here and got worried. Fiverr doesn’t want any outside communication, no email, no s***e. However, that seems somewhat problematic considering my gigs require outside communication 🙂 Since there are plenty of people offering s***e lessons here, clearly there is a way. However, the mental picture I have now is me typing “Hey, here’s my s***e name, see you on Monday” and some bot coming along telling me “Your account is suspended, have a nice day”. And then the customer service madness begins … Any tips on how I can avoid this scenario? How do the more experienced sellers handle this?

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Make a gig which states about your s***e tutoring.
You can add your s***e in requirement page… and when someone orders they will get your s***e and they can contact you.
you can then contact customer support and tell them that your gig needs s***e username exchange and if they publish your gig, you can sell without worrying about demotion and all 😃

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You can contact Customer Support in advance, tell them what kind of gig you want to make, and ask for their advice how to do it without breaking the ToS.

Save screenshots of your conversation with them, in the case that something goes wrong later.

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I would say I do understand the rules, but it seems that Fiverr tolerates the s***e lessons to some extent despite the TOS forbidding outside communication. If they didn’t, there wouldn’t be any tutoring or language gigs on Fiverr and that would be a loss for them.

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Excellent idea, I will contact them and make a screenshot of the conversation for later use! I have to contact them anyways since none of my gigs appear in the search or the category … Might as well throw my question in.

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In my industry, being able to live-chat with a cient is mandatory sometimes. That’s why having the ability to connect via ISDN, SourceConnect, SessionLink Pro, Hangouts, s***e or else is a standard in every decent recording studio.
I haven’t had to do so yet, but I wouldn’t hesitate to offer remote supervision if needed/requested by the client as that’s industry standard, and Fiverr’s tools (unlike other services such as Bodalgo with BodalgoCall) do not enable us to do so.

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