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I am sick of Providers asking NOT to Give NEGATIVE reviews!


sotos

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Posted

reply to @marioland … When I walk in a store, usually the seller doesn’t have any reviews stapled to their forehead either. However, owners of a store can ban a shopper from their store. I wish I could ban certain buyers from ever buying from me as well. But using a physical store front as an example is not quite the same as how the market place works on the net. I run my own store front and if a buyer disrupts my place of business or there are too many complaints, they are banned. I don’t allow them to manipulate other members on my site. Nothing is worse than someone who abuses the good will of those who work their butt off and their is no recourse other than using mutual cancellation that counts against the seller and not the buyer – even though it was mutual.

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Hi I was reading all your comments and would like to share 1 impotent thing. I also have a bad experience but hats off to the fiverr support they responded well as I need some work to be done and for that I have ordered multiple gigs on seller request but he did not produce even closer to what I needed. I have requested him that if he is unable to understand the requirement than we may process mutual cancellation so I dont give him negative feedback but he keeps on insisting that he did what is required. I have tried my best to give him the chance to fix what is required but not succeeded and as a lost resort I requested the fiverr support to help in this regard as multiple gigs are involved. And after evaluating the complete situation fiverr support team cancelled those orders and I got back my money. 🙂



SO Moral of the story: If anyone get stuck on some situation like this that seller fails to deliver your minimum expectations, give him chances to fix the issue or ask him to mutual cancel if he still not address it than I think buyer have the right to give negative remarks. Its also good to report the issue to fiverr. They will evaluate the situation and if you realy did not get what you required they help you to recover you money



TIP for SELLER: Always try to satisfy your customer. Keep your communication clear and as much as possible. Give true facts and figure to the buyer. and if you feel you are unable to deliver than clear it to the buyer at first step to avoid any issues later. If still he did not satisfy than you have the option to request mutual cancellation. If you feel buyer is expecting more or hard on you than what you suppose to deliver than its good to tread him well and take help of the support team. If you are at right side they will defiantly help you so by this you can avoid getting unpaired negative remarks. ( esspacially for @kouklissa )



Thank you

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