Give me a solution please my friend got sick

[Guest spooky947]

My friend got sick and he is not able to log in to fiverr, anyone else also not able to do so. He told me there are 3 orders which may cancel due to late delivery. He is not in a position to send messages to buyers since he is not with his computer. What is the best solution. Please help !! He is level 1 seller who is having lots of hopes on fiverr

Thank You

[hironan]

If your friend has a phone with him, use the photo get on fiverr, request mutual cancellation to those 3 orders and explain the reason, to avoid negative reviews.

[hironan]

There’s was a type wrong, "use the phone to log in fiverr… "

[imal365]

Hi

though i’m at level 2 i’m lot new to fiverr so its better let the experts to give answers, i have a another question that might be useful to all who view this post as well as spoky’s friend



as spooky mentioned his friend is unable to log into fiverr for some time so… will it affect his rating ???



if yes, can we call support and handle this situation to avoid loosing the level??? i’m hoping, someone has faced such situation



Lets hope you get a good answer my friend, i wish your friend will soon get well and returns to fiverr 🙂

[Guest spooky947]

Thank you for responding. My friend is bit well now. He told that buyer wasn’t cancelled that orders. Now problem is okay. Thank You all again

[imal365]

Reply to @spooky947: nice to hear that 🙂