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Help - Not showing online to others


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Hi, i am not sure its a bug on app or my mistake.

when i open my app on mobile, my status showing online to others (same time i am checking my profile on my friends PC).

if i exit / close the app from my phone, the ONLINE status going to show as OFFLINE to others in few minutes. i am sure last time (before i change my phone) it works fine.

  1. why is fiverr showing offline to others while my phone connected on to internet?
  2. is fiverr must open / active on mobile to show to others as online? - its make no sense if we need to open app every time for check new messages.

i am using huawei Y6 Android Lollipop

sorry for English

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