Jump to content

How to close order with bad buyers!?


mfattah

Recommended Posts

http://www.theebayentrepreneur.com/wp-content/uploads/2013/10/BadBuyer.jpg.jpg

How to close order with bad buyers without losing ? as you know its a market and sometimes you find someone want to build a whole company with the 5$ 🙂 so do any one know the best way to do it

Link to comment
Share on other sites

You can request mutual cancellation. If the buyer agrees, they get their money back and there is no penalty for you. You won’t be able to keep the payment, but at least you won’t have to deal with that buyer if you don’t want to.

Link to comment
Share on other sites

There are two ways to deal with these kinds of buyers:

  1. Try to kill them with customer service kindness and try to understand them. Sometimes it’s a lack of communication or misinterpretation of specifics.
  2. Try a mutual cancellation.
  3. If the buyer refuses to mutually cancel, then contact customer service and ask them to cancel on your behalf.

Just make sure you have been reasonable in your communication and not antagonistic toward the buyer. I’d try #1 first and if that doesn’t work move to #2 and #3.
Ron

Link to comment
Share on other sites

Try to be kind and patient at first. Communicate effectively with the buyer. If they are still giving you the run around and you dont think you can complete the order to meet their expectations then respectfully request a mutual cancellation. Pretty much what’s said above.

Link to comment
Share on other sites

Well it’s really an important subject to talk about actually… It happens with me a lot sometimes when I don’t know how to deal with buyers. It’s like they don’t care about the gig and I hate when they don’t open their account for a long time… it’s like you are just waiting and wasting your time, and the order will marked as “Late” the red words make me tense dude =P

I hope all the best to you!
Thank you.
Dana.

Link to comment
Share on other sites

Yes… you lost your time in that project but still mutual cancellation will also save your future time which will get lost if you remain stuck in that project only…just cancel it or ask customer support …Let them handle this…

Link to comment
Share on other sites

I want to share my experience. Recently I have delivered to a buyer what he want but two days have been passed and he didn’t response. I wonder whether he is alive or not! But my sell is not showing completed. Dont know what to do!

Link to comment
Share on other sites

What I think is you can deliver say 25% of the work in first delivery, it helps in knowing the buyer thought process. If he is satisfied, it helps in making good rapport between you and buyer.

If not, try for mutual cancellation. Afteral, you saved 75% of your time by delivery first 25%

Link to comment
Share on other sites

What I think is you can deliver say 25% of the work in first delivery, it helps in knowing the buyer thought process. If he is satisfied, it helps in making good rapport between you and buyer.

If not, try for mutual cancellation. Afteral, you saved 75% of your time by delivery first 25%

Rick

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...