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Natural Calamities and Negative Rating


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In November, 2015, There was no Electricity Power for a week, Due to Heavy Rainfall and Heavy Flood in Chennai, India. During that time I received an order. The Order got canceled because I was not able to contact the buyer. The Buyer Rated me with single star and with negative review. The Same buyer order me once again and then he rated me with five star with positive review.

I got the negative rating without fault on my side.

Dear Members please tell me the way to remove that negative review and rating.

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