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Delivered a gig and not paid?


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Ok well i have not been using fiverr much and so do not know the rules of running gigs but i did a Gig where i would tell of a great PTC website for $5 and so one customer bought this and i delivevered and fiverr said ‘‘congrats one of your orders is marked as complete’’ but i have not received any payments and i have contacted the buyer but no response from them

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