yoloexperience Posted June 28, 2016 Share Posted June 28, 2016 The whole story: I started a new gig on user testing and a “buyer” privately messaged me and asked me about the user testing service which I provide. I made it clear what I provide for him and even created a custom order stating exactly what I will deliver.In the end, after I delivered, he comes back and states hey I thought you were doing manual testing. Not once in our conversation and gig order does this word appear.Well, long story short, I didn’t want to argue with him and ask him to accept the cancellation.Is there any way to protect the seller? What do you suggest?Thank you for your advice, I would like to learn how to deal with this kind of situation should I encounter these foul beasts again. 🙂Update: I submitted a request to CS. I will update what they say. Link to comment Share on other sites More sharing options...
divyagoel Posted June 28, 2016 Share Posted June 28, 2016 Customer support can help you…just have patience and wait for their reply… Link to comment Share on other sites More sharing options...
shanny1993 Posted June 28, 2016 Share Posted June 28, 2016 hi guys am new to the forum I dont see anywhere to ask a question hence the reason i post it here. I am creating a new proofreading gig however whenever i am trying to include numbers in the word included section it is not going through Link to comment Share on other sites More sharing options...
jamescott Posted June 28, 2016 Share Posted June 28, 2016 That’s a tough one. It’s possible that the buyer was trying to take advantage, it’s also possible that there was simple misunderstanding. You should try to be as clear as possible about what to expect in your offer, and when this sort of thing happens, think about amending your gig description to incorporate more direct wording that would prevent a misunderstanding like this to occur again. I strongly believe that the fiverr community largely consists of honest hard-working people, but some bad ones do slip in. If that’s the case, it’s best to alert customer service so that they can keep an eye on things. Good luck! Link to comment Share on other sites More sharing options...
Guest fora3studio Posted June 28, 2016 Share Posted June 28, 2016 Customer Support is best way for this issue Link to comment Share on other sites More sharing options...
yoloexperience Posted June 29, 2016 Author Share Posted June 29, 2016 Reply from fiverr. Thank you for contactin us.“I am really sorry to hear about this experience. Unfortunately we can not force buyer to complete order if he doesn’t want to do that.” Link to comment Share on other sites More sharing options...
taverr Posted June 29, 2016 Share Posted June 29, 2016 Either convince the buyer or go for mutual cancellation. Link to comment Share on other sites More sharing options...
nightcoder07 Posted June 29, 2016 Share Posted June 29, 2016 As I am a new sellar, But how to improve my gig?anybody suggest me? Link to comment Share on other sites More sharing options...
alvinasamantha Posted June 29, 2016 Share Posted June 29, 2016 No. Can anyone tell me how to promote my gig? Link to comment Share on other sites More sharing options...
matureactress Posted June 29, 2016 Share Posted June 29, 2016 There a so many Buyers who don’t bother to read and comprehend the Gig description, or anything for that matter! I’ve plastered “PLEASE READ” as boldly and in as many spots as I can and it helps somewhat. I’m not getting as many questions regarding things that are plainly written. Link to comment Share on other sites More sharing options...
marioland Posted June 29, 2016 Share Posted June 29, 2016 You have to be clear in describing the service you provide. If it’s not manual testing, be clear about it and mention that. I wrap labels on the bottles and I clearly state that the gig is not for designing labels and I still get an order for label design every fortnight or so. Link to comment Share on other sites More sharing options...
mariokluser Posted June 29, 2016 Share Posted June 29, 2016 Fiverr Academy! And don’t try to hi-jack the threat of somebody else. And b.t.w. liking your own comment is pathetic. Link to comment Share on other sites More sharing options...
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